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Description
Compatibility Level
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Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
ReferralPoint
ReferralPoint

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Categories

Solutions

Description

Product Description:

Establish Networks
Our data ingestion platform can consume internal and external claims, quality data, and other relevant insights such as patient access or provider loyalty data that allow you to then rank specialists and facilities using a custom weighting method by service line. Our clients leverage this intelligence to build custom referral networks. Examples include a network for value-based care, an owned provider network, an affiliated network, or building networks for community-based resources.

Auto IdealMATCH
Leverage Network Intelligence data at the time of referral. Coordinators are prompted to select the most appropriate specialist for the patient based on insurance, quality outcomes, costs, location, and patient preferences. IdealMATCH is integrated into Epic so it doesn’t disrupt the existing workflow.

Auto Prior Authorizations & Scheduling
ReferralPoint is able to automate a large portion of the referral notification and prior authorization process then enables automated scheduling capabilities based on the workflow of the practice (by patient, by staff, in real-time).

Auto Closing the Loop
ReferralPoint supports closing the patient care loop between the primary care provider and specialist while tracking each step from referral order to a closed loop regardless of the referred-to providers EHR. Once a referral option is selected, ReferralPoint automates communication (SARA) with the patient to guide them along the journey then updates the status of each referral - including automated reminders, follow up, and even feedback surveys which can be used to update the scores of each provider. Because our solution is built on a data ingestion engine, we can close the referral loop a number of ways including engaging the patient, faxing the specialist, analyzing claims or receiving ADT feeds.

About ReferralPoint:

ReferralPoint is the leading expert in referral management solutions for health systems, medical groups, and payers looking to reduce leakage, increase revenue and savings, improve efficiency, and enhance patient satisfaction. ReferralPoint uses data and automation to alleviate staffing challenges while supporting fee-for-service and value-based care initiatives. ------------------------------ Beyond a tech vendor, we're a data-driven network management and closed-loop referral solution, delivering quantifiable financial impact insights, revenue maximization, and streamlined workflows. From reducing leakage to automating communications, we prioritize efficiency, patient satisfaction, and building high-valued Preferred Networks. Our one-click EHR-integrated solution ensures seamless workflows, including insurance verification, IdealMATCH selection, authorizations, scheduling, and real-time tracking. 

Product Description:

Processing incoming records and referrals is often a time-consuming, error-prone, manual task that is further challenged by high turnover and resistance to change.

Titan Intake's AI-powered platform is a superpower that enables intake teams to process 100% of incoming records 10X faster with zero change in provider behavior.

Additionally, Titan instantly keeps patients and referring providers in the loop while capturing valuable real-time operational and marketing data.

Here's a peek at Titan Intake's workflow:

  1. Intercept 100% of records, regardless of format or source
  2. Automatically identify and sort by document type
  3. Instantly extract all relevant data
  4. Update or create patient records with no transcription
  5. Keep providers and patients in the loop with zero effort
  6. Analyze real-time operational and marketing data

About Titan Intake:

Titan Intake instantly processes all incoming records and referrals with AI automation. Save your staff from manual process headaches, give patients a better experience, and drive profitability with real-time analytics.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Use Cases

Description:

Ideal partners look to automate, streamline, and track outbound referral processes for [de]centralized referral/care coordination teams all from within EHR workflows.

Pediatric use cases:

None provided

Users:

PCP Groups, Provider Groups, Health Systems, FQHCs, ACOs, CINs, Payers

Description:

For specialty practices that struggle to keep up with manual workflows, find themselves shortstaffed, or feel constantly behind, Titan Intake helps you eliminate backlog and convert more referrals to appointments.

Titan consolidates 100% of inbound records and referrals to one place without requiring your referring providers to change behavior. All relevant information is instantly extracted and easily integrated into an EMR or PM system.

Pediatric use cases:

Titan Intake intelligently identifies the patient, guarantor, and all relevant data from a patient's record. Titan's platform can be configured to any specific specialty with a customizable urgency algorithm and tailored tags and inboxes.

Users:

Titan's key users are typically in medical records, patient access, or registration teams. Little to no maintenance is required by IT teams and onboarding typically requires less than 20 hours of work.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Community based organizations, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Athenahealth, NextGen, Allscripts, GE, eClinicalWorks, Meditech, Epic

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, NextGen, athena, eClinicalWorks, Athenahealth, Allscripts

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Unlike our competitors, we ingest your patients, claims, and 3rd party data

Differentiators vs Competitors:

More than just a referral app...we're a Data Driven, Fully Automated, Referral Strategy Platform that allows you to:  

1. Analyze Referral Trends over three year look-back to reduce leakage, cost, improve care quality and patient experience

2. Optimize Preferred Networks with provider scoring, patient-provider matching, and actionable insights into gaps and opportunities

3. Automate Referral Workflows with provider selection, scheduling, patient communication, and closing the loop all from within your existing EHR workflow

Differentiators vs EHR Functionality:

Some EHRs contain a referral inbox that faxes can be directed to, but even so these must be manually converted into patient records, taking precious time and resources.

Titan Intake delivers true automation that instatnly turns faxes, emails, direct messages, and more referral formats into usable, integratable information. 

Further, Titan's urgency algorithm, summary reports, marketing data, and automated communications deliver value from the moment a patient is referred.

Differentiators vs Competitors:

One of Titan Intake's key points of differentiation in the referral management space is that referring providers do not have to change their behavior in order for the specialty practice to capture the value of Titan Intake.

Referring partners can send patients the exact same way they always have with no interruption and Titan can still automate 100% of referrals.

Further, Titan delivers real-time operational and marketing insights that enable you to grow your practice faster and smarter.

Keywords

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Customer Quote - Stillwater Medical

Videos

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Titan Intake Demo Overview

Downloads

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About ReferralPoint.pdf
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Case Study

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