Advanced Care - in-home hospital alternative 

DispatchHealth provides hospital-level care in the comfort of a patient’s home. Such patients typically present with general medical conditions that could otherwise result in a hospital admission. DispatchHealth calls this hospital alternative service Advanced Care. Advanced Care reduces unnecessary and costly hospital stays, which improves hospital capacity and throughput while producing superior outcomes for the patient. 

Create "Virtual Bed” revenue & inpatient capacity.

Care team: Our Advanced Care team is led by a hospitalist physician and supported by a nurse practitioner or physician assistant, 24/7 nurse command center and other caregivers (RNs, PT/OT partners) as needed. 

Our in-home hospital alternative care solution, Advanced Care, provides qualifying adult patients with advance medical care, social support, and 24/7 monitoring up to 30-days—all within the comfort of home. 

DispatchHealth’s Advanced Care program can help you: 

- Decrease inpatient hospital admissions and improve hospital system capacity 

- Reduce unnecessary ER visits, SNF stays, and ancillary service utilization 

- Drive significant medical cost savings including reduction in 30-day readmission rates 

- Improve health outcomes and achieve unparalleled patient satisfaction 

- Support the Acute Hospital Care at Home CMS waiver program 

- Enable community providers to directly admit patients 

Learn more here: DispatchHealth.com/AdvancedCare

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.

Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Scalability: We have the proven ability to scale our programs as we have done so for the past 8+ years across the country. With our employed provider group, extensive capabilities, and technology platform.

On-Scene Provider Care: Ability to treat medically complex patients safely with exceptional outcomes, such as 0% for Unexpected Mortality, Serious Safety Events and SNF Admit Rate.  

Ability to Handle 15 or 30 Day Episodes:Allows us to treat patients beyond just their illness, leveraging the amount of time we spend in the home time to bring more value to partners (i.e. attestation, SDOH, Goals of Care, etc.) 

Highest Risk Patients for True Inpatient Replacement: 95% of Admitted Patients Have an Average Charlson Comorbidity Score >5 (highest risk group). Meaning complex patients can be safely treated in the home, freeing up valuable capacity and resources at health systems for higher margin DRG’s.

High Patient Acceptance Rate: Drives more admissions based on the trust we build with patients and their families, resulting in more utilization of program

Payor Relationships: Proven experience contracting with both national and local payors, providing health system partners confidence in long term value potential

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.