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Description
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
HARRIS Flex
HARRIS Flex

0 review

Categories

Solutions

Description

Product Description:

Today’s health systems face multiple challenges: a global shortage of nurses, physicians and allied health professionals, raised patient expectations for quality care, safety and access to their information, enhanced information security and privacy standards. There is also the ever-rising costs / financial challenges and increased governmental reporting and analytics to drive decision-making and improving treatments.

Therefore, today’s health systems require integrated EHR solutions that provide robust clinical decision support to physician, nurses and allied health professionals in their decision making, are easy to use while being accessible from anywhere at anytime and from any device. Furthermore, solutions shall provide maximum flexibility and scalability to an organization and allow it to independently tailor and evolve their EHR to address their ever changing needs and evolving practices.

HARRIS Flex provides all this and more.

HARRIS Flex is a comprehensive, fully integrated, patient-centric electronic record system. It includes a full complement of modules and applications integrated in one single database. The solution streamlines clinical documentation, encourages best practices while providing clinicians key information to help them in their clinical decision making. HARRIS Flex covers the entire continuum of care – from the ambulatory clinic to the acute care areas to home care and integrates all aspects of patient care into a single, confidential patient-centered electronic patient record.

HARRIS Flex effectively leverages InterSystems’ HealthShare, a robust object relational database optimized for today’s healthcare data, to safely store and expose your clinical data.

It’s new architecture includes state of the art capabilities that facilitate data interchange through the latest FHIR-based interoperability standards. Furthermore, HARRIS Flex is developed to seamlessly support mobile devices using device-agnostic HTML5. allowing them to be displayed on a multitude of mobile devices, including Apple, Android and Windows tablets as well as on desktop and laptops.

About Harris Healthcare:
Harris Healthcare finds its roots in 1993 when QuadraMed was founded. The company was acquired by Harris in 2013, later changing its name to do business as Harris Healthcare, as part of the Harris Health Group. From the start, Harris Healthcare has focused 100% on healthcare and providing solutions to improve productivity, efficiency and accessibility, ensure regulatory and legal compliance, and enhance the quality of patient care and safety while keeping the financial side of hospital operations securely in the black. Within Harris Healthcare you will find an extensive suite of clinical, financial, scheduling, and planning solutions as well as all the related services you would expect. Their solutions can be mixed and matched to meet the needs of small practices or large IDN networks, and are used in hospitals and health systems and their associated facilities throughout the world.
Product Description:

Rhinogram’s proven digital communication strategy provides solutions that empower patients and staff with a complete and compliant digital patient journey.

Optimize care and communication with patients and full care and administrative teams securely and effectively in one HIPAA-compliant platform that elevates care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

  • Receive patient-initiated direct SMS/MMS text messages via your existing system phone number.
  • Respond to 6-10 patients via the Rhinogram platform in the time it typically takes to respond to the needs of one patient via phone cal. 
  • Automate and expedite the patient intake process and consent with RhinoForms that patients can complete from their phones with as little as one bar of cellular service, or through an in-office ipad.
  • Automatically send patients payment link to click to pay their bill for faster processing.    
About Rhinogram:

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

  • 80% reduction in intake time
  • Up to 30% increase in net new patient acquisition
  • 70% decrease in phone call volume
  • Up to 30% increase in administrative efficiency
  • Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

  • HIPAA Compliant mobile messaging
  • 4.9 stars in Capterra, G2, and apple app store
  • Serving over 50+ healthcare specialties
  • 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

  • Patient-initiated (inbound)
  • Organization-initiated (outbound)
  • Team member to team member (internal)
  • Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

  • 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
  • Digital Patient Intake forms and supported workflows
  • Automated appointment reminders, no-show re-engagement, and rescheduling
  • Secure calls, video calls, telehealth, and photos
  • Insurance, medication management, and records access
  • Digital payments through RhinoPay, compliant with apple pay and google pay.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient safety is at the heart of our EHR/EPR

Near real-time notifications and cautions, reminders and a drug knowledge system are embedded into clinical processes and provide Clinical Decision Support to clinicians, helping them prevent medication and medical errors. At the same time, best practices ensure patient safety and quality of care.

Flexible to evolve with your workflows

YOU are the expert in patient care and workflows at YOUR facility. So, we’ve designed our EHR with the flexibility to accommodate varying needs. We optimize patient care experiences based on your workflows and the way you operate. As you make improvements and adjustments to your workflow, whether permanently or to test a new model, you can easily modify workflows within HARRIS Flex.

Patient-centered care designed by Care Providers

At Harris Healthcare, we’re empowering physicians, nurses and all allied health professionals with the tools they need to effectively document and manage patient care.

HARRIS Flex – Benefits

  • Helps clinicians improve patient safety and the quality of care they deliver
  • Provides robust Clinical Decision Support to clinicians to help them reduce / prevent medication and medical errors
  • Streamlines and optimizes clinical and clerical workflows even when “on the go”
  • Standardizes care and enforces protocols/ best practices and ensures data accuracy
  • Promotes interdisciplinary collaboration and near real-time communication between healthcare providers
  • Increases physician acceptance, productivity through ordering system and order sets
  • Enables exchange of clinical information between facilities and care providers through leading edge interoperability capabilities
  • Leverages information across the continuum of care to help clinicians analyze and influence population health outcomes and enhance overall population wellness
  • Provides maximum flexibility and scalability to an organization and allows it to independently tailor and evolve their EHR with built-in-tools to address ever changing needs and evolving practices
  • Reduces costs associated with unnecessary, inappropriate, or incorrect tests and medication
  • Enhances patient’s overall hospitalization experience and fosters patient engagement & empowerment

Unsurpassed Interoperability and Quick Data Exchange

Our EHR is developed on the most proven and installed electronic health record platform, and has at its core InterSystems’ IRIS®. For true interoperability, we provide several database exposures and fully support HL7 standards as well as web services through FHIR and SSL standards for secure data transfer. Now, you can streamline clinical workflows even when “on the go.”

Clinical Documentation

Intuitive note templates to make clinical documentation easy, fast, accurate and complete. Promotes standardization of care and inter-disciplinary collaboration and communication.

Medication Management

Streamline the entire medication lifecycle: ordering, dispensing, administration documentation and ePrescribing. Includes mobile medication reconciliation and BCMA support.

Computerized Physician Order Entry

Clear and concise CPOE with fully integrated clinical decision support improves communication, quality of care and patient safety.

Evidence-based Order Sets

Single-click orders for problems and diagnoses with embedded hyperlink references for accurate, timely clinical intelligence.

Controlled Medical Vocabulary

Assign disease and procedure codes to enhance clinical decision support capabilities, improve data integrity, and ensure the accuracy and completeness of clinical information.

Secure & Accessible Multi-Media

Photos, video and scanned documents provided in-context within the patient electronic health record.

Laboratory

Supports all key processes for general lab and specialty areas, inpatient and outpatient, from specimen collection to results reporting.

Radiology

Diagnostic imaging & PACS integration for General, CT, MRI, Nuclear Medicine, Ultrasound, Mammography, and Interventional.

Health Information Management

Optimize patient registration, patient identification, patient status, location tracking and patient billing.

Patient Portal

Online access for patients to send and receive messages from their providers as well as view, download and transmit their clinical information to another medical provider.

Pediatric use cases:

None provided

Users:
  • Hunderton Healthcare (NJ)
  • Lancashire Teaching Hospitals (UK, NHS Foundation)
  • The Children’s Center Rehabilitation Hospital (OK)
Description:

Bee Well Pediatrics in El Paso Texas continually seeks to innovate and integrate in order to provide access and continuity of care. Bee Well Pediatrics implemented Rhinogram for its ability to reach and engage patients even at a distance, while also integrating into existing workflows and processes, and auto-populating the electronic health record systems to optimize and integrate with existing workflows. 

When a child gets sick or has an accident, time is of the essence. Parents want to get their children seen by a doctor without having to wait weeks for an appointment or miss an afternoon of work or school because of long wait times. 

In a study of 21 million outpatient visits, researchers found that more than one-fifth of doctor’s visits had wait times longer than 20 minutes and Medicaid patients were more likely to wait even longer. In El Paso, patients face the longest wait times in the country–just under 27 minutes. Across the nation in major and mid-sized metropolitan areas, scheduling a new patient appointment takes an average of 24 days to be seen.

For Bee Well El Paso Pediatrics, integrating Rhinogram means treatment can be provided to patients wherever they may be leading to better care and better patient experience.

Pediatric use cases:

The average a patient spends in a pediatric office is more than 2 hours for a 15-minute appointment. Pediatric systems like Bee Well can better cater to the needs of busy parents and caregivers with Rhinogram and reduce wait times through virtual care options for busy patients and those who do not need to be seen in person. Parents can interact with pediatric systems safely and securely to complete every task across the patient journey digitally: 

  • Initiate an SMS/MMS text message to the Pediatric system's main phone number to ask questions and initiate a new patient appointment without having to make a phone call. 
  • Receive, complete, and digital intake forms automatically from the system via SMS/MMS text link and can complete intake forms on their mobile device with as little as one bar of cell service, and without having to take the added step of logging into a portal, download an app, print out forms or complete them by hand. 
  • Receive appointment reminders and utilize self-service rescheduling.
  • Check in remotely, remain safely within a virtual waiting room, and receive instructions to go to their exam room on the day of the appointment. 
  • Message real-time with the administrative and care team and participate in virtual video care interactions vs in-person. 
  • Receive and reference aftercare instructions, initiate a text with follow-up questions, and follow-up appointments, receive ongoing education and campaign blasts, and complete payments via RhinoPay. 
Users:

Pediatric system, medical facilities, clinical care, and administrative team members, patients, authorized family members, caregivers, and 3rd-parties.  

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Other, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Patients and healthcare systems alike can initiate an SMS/MMS text message safely and securely without patients having to log in to a portal or log into an app 
  • Integrated natural language conversion 
  • Easily and HIPAA-compliantly communicate with new and existing patients the way they want to communicate
  • No broadband is required, patients can text message the system's main phone number, receive messages, complete and sign intake forms, send photos, participate in video calls, receive aftercare messages, and pay their bills without ever having to log in to a platform or app. 
  • Utilize workflows, automation, AI, and integration with EHR systems to optimize processes and provide the best care as efficiently and conveniently as possible. 
Differentiators vs Competitors:
  • SMS/MMS bi-directional communication with both patients and every member of the care and administrative team across the entire patient journey  
  • Fully integrated HIPPA-compliant, secure messaging and content management 
  • Team chat, full visibility, and @ mentions for staff task assignments 
  • EHR Integration with auto-populate feature 
  • AI and smart message routing and workflow automation  
  • Implementation and efficiency  

Keywords

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Company Details

Founded in 1993

Founded in 2015

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