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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Oneview’s Digital Door Sign replaces traditional paper signs with a real-time, HL7-integrated display of key patient information—such as isolation status, fall risk, and diet restrictions—outside the patient room. Fully configurable for content, branding, and layout, it adapts to single or multi-occupancy rooms and supports workflows like room clean status and manual precautions. ADA-compliant and customizable, it improves communication, enhances safety, and reduces manual processes for care teams.

About Oneview Healthcare:

Oneview is the connected care experience company – a global leader in patient, clinician and hospital

system experience solutions. Our intuitive platform is thoughtfully designed to integrate with EHR systems

for fully automated, consistent and personalized user experiences for all. Oneview’s digital tools are fully

customizable and can be deployed across tablets, televisions and mobile devices to optimize clinical

workflows while enhancing communication and engagement for all users. To learn more, visit

oneviewhealthcare.com.

Product Description:

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, and voice), in 109+ languages. 

Holistic view of every interaction:

  • Analytics (understand how vendors / departments / workflows are performing)
  • Automated Workflows (build conversations from template library)
  • Vendor and Use-Case Rules (prioritize what is most important)
  • Patient Preferences and Consent
  • Live Agents (escalate and route messages)
  • Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

  • Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
  • Manage more conversations than ever before in Artera’s enhanced inbox
  • Access AI / LLM-driven translation, improving patient access and engagement
  • Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows 

  • Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

  • Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

  • Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

  • Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

  • Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

  • Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

About Artera:

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Oneview's Digital Door Sign (DDS) is designed to enhance patient care by providing real-time, critical information outside patient rooms, such as isolation status, fall risk, and diet restrictions, through HL7 integration. This digital solution replaces traditional paper signs, ensuring automatic updates without staff interaction and reducing reliance on manual processes. The DDS displays key patient information, including precautions, preferred language, and care team details, in a customizable and easily identifiable format, supporting efficient communication and risk mitigation for healthcare providers

Pediatric use cases:

The Digital Door Sign can be configured to show specific information based on floor or unit.

Users:

The primary users of Oneview's Digital Whiteboard include healthcare providers, patients, and their families. Healthcare providers use the DWB to access real-time patient information, such as care team contacts, safety precautions, and discharge plans, which helps streamline workflows and improve communication within the care team.

Description:
  • Appointments & Scheduling
  • Self Scheduling & Self Resheduling
  • Referrals & Loyalty 
  • Intake & Payments
  • Acquisition & Onboarding
  • Pre-Visit Prep
  • Care Delivery
  • Post-Visit Actions
  • Ongoing Care
  • Care Gap Closure
Pediatric use cases:

HIPAA-compliant messaging allows caregivers to communicate with pediatric healthcare providers bidirectionally and through the caregivers' preferred channel.

Users:

Front office staff, clinical support teams, call center departments, billing staff, home health nurses, can easily use the web-based dashboard to communicate with patients.

Patients receive all information from a single, trusted source: your existing office number.

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Oneview’s Digital Door Sign differs from traditional EHR functionality by providing real-time, at-a-glance patient information outside the room—like isolation status, fall risk, and precautions—without needing to log in. While EHRs store and manage comprehensive clinical records accessed through secure systems, the Digital Door Sign displays key, actionable data pulled from the EHR in a customizable, visual format that supports care team communication and safety protocols directly at the point of care.

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Artera's suite of patient engagement products have been honed over 10 years in collaboration with 900 provider and federal agency customers.

Differentiators vs Competitors:

Text-enabled landlines (10-digits long code with Rich Communication Services), conversational messaging powered by Natural Language Understanding (NLU), inbound automations with 100+ pre-built workflows, flexible EHR integrations (with real-time writebacks), integrated marketplace with 50+ healthtech vendors (150M annual API calls), AI powered staff console with Co-Pilots, and end-to-end patient access support (from digital intake, billing, to online self-scheduling).

Health Equity

Oneview supports over 32 languages, including features such as right-to-left language

Keywords

Images

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Digital Door Sign - Vertical

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Videos

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Downloads

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25-001 Oneview_SS_DigitalDoorSign [71].pdf

Alternatives

Company Details

Founded in 2007

Founded in 2015

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