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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Care Continuity's ED-Post Discharge Patient Navigation program is a data-driven patient navigation service designed to reduce patient outmigration and grow profitable service lines. 

Care Continuity leverages a purpose-built software that utilizes AI and machine learning to analyze dozens of data points and social determinants of care that make it possible to prioritize patients for outreach based on their need, and to maximize the downstream effectiveness of a patient navigation program. In addition, the software is supported by a team of trained concierges that do the navigating on your behalf, allowing your team to continue working at the top of their license.

With the ED Post-Discharge solution, Care Continuity drive 12 - 15% service line growth while reducing unnecessary ED returns by an average of 33%. 

Care Continuity's team of specially-trained patient navigators are dedicated to providing the best experience for every patient, leading to increased patient satisfaction and loyalty.

About Care Continuity:

Founded in 2014, Care Continuity provides expert patient navigation solutions that are designed to bridge gaps in healthcare, providing seamless transitions between care settings, reducing network leakage, and promoting optimal health outcomes and patient satisfaction. Through a combination of advanced software, AI and a dedicated team of care concierges, we help guide patients through their care journey while maintaining the integrity of the health system network. This translates to greater patient satisfaction, better health outcomes, and increased margins for our clients.

Product Description:

Your providers spend 1-2 hours/day on unscheduled patient calls and messages. Academic health systems and large medical groups nationwide use Ankr's vCAAS platform to capture up to $100,000 per provider in annual revenue and grow despite staffing shortages.

Ankr allows providers to "spin up" a digital twin of their brick-and-mortar clinic workflows in the cloud on demand. Providers focus on patient care while Ankr automatically performs the functions of a front desk (scheduling appointments, calling patients), medical assistant (check-in and intake) and scribe (80% of billable clinic note).

Ankr is natively integrated with Epic®, Cerner®, eClinicalWorks®, and other EHRs. Join the practices that have unlocked over $1 million in annual revenue with Ankr. Schedule a demo at partner@ankrhealth.com.

About ANKR Health:

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

A health system located in a large metropolitan area with other large health systems is competing to capture and retain patients. One of the key entry points for this health system is their emergency department locations. However, after discharge, they are seeing a large percentage of patients seeking prescribed follow-up care at non-network aligned facilities. In addition, they are dissatisfied with the amount of ED readmissions due to lack of timely follow-up care. 

Leveraging Care Continuity's ED Post-Discharge Patient Navigation solution, a data feed is sent to Care Continuity where the software's AI uses dozens of data points -- including diagnoses, discharge notes, patient information, social determinants of health, and more -- as well as a set of customizable prioritization rules to create a navigation queue for a team of expert navigators to personally contact and navigate. 

This allows for a multi-dimensional approach to patient navigation that can predict which patients are most in need of, as well as open to, navigational assistance. 

As a result, the health system sees a reduction in post-ED outmigration to competitor facilities. Discharged patients are 83% more likely to receive in-network follow-up care, and ED readmissions are reduced by 33%. This leads to an average ROI of 4:1 within 120 days of program launch. 

Pediatric use cases:

None provided

Users:

Medium to extra-large health systems

Description:

Example: Your providers spend 1–2 hours per day on unscheduled patient calls and messages. This means less time with patients in the clinic and increased physician burnout. Currently, most providers receive zero revenue for this additional work.

With one click, Ankr gets a patient on the phone, consents the patient for a virtual visit, and generates 85% of the billable notes automatically.

  • Additional practice revenue of $100/provider per day
  • Reduced physician burnout
  • Less time spent on documentation
  • More flexibility for follow-ups by APPs
  • Improved continuum of care

Academic health systems and large medical groups nationwide use Ankr's vCAAS platform to capture up to $100,000 per provider in annual revenue and grow despite staffing shortages.

Ankr allows providers to "spin up" a digital twin of their brick-and-mortar clinic workflows in the cloud, on demand. 

Providers focus on patient care while Ankr automatically performs key functions, including:

  • Front desk tasks (scheduling appointments, calling patients)
  • Medical assistant duties (check-in and intake)
  • Scribing (generating 85% of billable clinic notes)

Ankr is natively integrated with Epic®, Cerner®, eClinicalWorks®, and other EHRs. Join the practices that have unlocked over $1 million in annual revenue with Ankr. Schedule a demo at partner@ankrhealth.com.

Pediatric use cases:

None provided

Users:

Providers, APP's 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson

Hardware Compatibility:

Not applicable

Integrations:

Patient portal

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Leading EHR functionality takes a very basic approach to patient navigation. When utilized, the EHR prioritization queue is binary, labeling every patient as urgent or non-urgent. Instead, Care Continuity not only expands the total number of evaluated data points needed to properly prioritize a patient, but Care Continuity also expands the priority listing to 10 levels, allowing for a more nuanced and tailored navigational experience. 

In addition, the EHR functionality requires the health system to staff a team of navigators. Unfortunately, this largely non-clinical function is staffed by clinical staff, severely hampering their ability to work at the top of their license. 

Care Continuity pairs their purpose-built software with a team of trained, non-clinical concierges who are experts in patient experience and proper navigation.

Differentiators vs Competitors:

With more than a decade of experience working with the nation's leading health systems, Care Continuity has had the honor of navigating millions of patients through the healthcare continuum. 

Leveraging purpose-built software with proprietary algorithms designed to efficiently navigation patients, Care Continuity can provide a customizable, high-ROI solution for health systems of any size.

Differentiators vs EHR Functionality:

1 CLICK:

  1. Gets patient on the phone with proprietary process
  2. Checks paitent in
  3. Consents patient for video or phone visit
  4. Initiates visit 
  5. Creates of 85% of billable notes
  6. All from providers phone or tablet
Differentiators vs Competitors:

To our knowlge, no competitors do this.

Ankr stands out with its proven ability to unlock over $1 million in additional annual revenue per provider. Our platform offers native integration with top EHRs like Epic®, Athena®, and eClinicalWorks®. Additionally, Ankr automates up to 85% of billable clinic notes, significantly reducing administrative burdens and enhancing practice efficiency.

Health Equity

Keywords

Images

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Post-Discharge ED Follow-Ups

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Ankr testimonial 1.png

Videos

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HLTH24 Presentation: How One Health System is Leveraging AI Powered Patient Navigation

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Downloads

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Care Traffic Control for Your Health System
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Ankr Health Pamphlet .pdf

Alternatives

Company Details

Founded in 2008

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