Powered by advanced AI and machine learning, Care Continuity’s Specialty Referral Optimization solution allows hospitals and health systems to better prioritize the patients for navigation based on their clinical needs as well as their likelihood to engage and accept navigational assistance, leading to more effective and efficient patient navigation teams.

When a specialist referral is initiated, our Navigator Predict ingests information about the referral, including the clinical history and demographics, as well as details of the health system’s network dynamics and objectives (e.g., social determinants of health, readmission risks, service line capacity, etc.) 

The referral details are combined with more than 50 weighted navigation variables to prioritize patiens for navigation and to curate a navigational pathway customized for each patient's care journey.  

Our software is supported by a team of trained patient navigators that do the navigating on your behalf or complement your inhouse team of navigators if needed.

Finally, we provide curated data dashboards provide key insights into the strength of your provider network giving actionable insights into appointment logjams, leakage/outmigration points, and opportunities for improvement.

Founded in 2014, Care Continuity provides expert patient navigation solutions that are designed to bridge gaps in healthcare, providing seamless transitions between care settings, reducing network leakage, and promoting optimal health outcomes and patient satisfaction. Through a combination of advanced software, AI and a dedicated team of care concierges, we help guide patients through their care journey while maintaining the integrity of the health system network. This translates to greater patient satisfaction, better health outcomes, and increased margins for our clients.

Your providers spend 1-2 hours/day on unscheduled patient calls and messages. Academic health systems and large medical groups nationwide use Ankr's vCAAS platform to capture up to $100,000 per provider in annual revenue and grow despite staffing shortages.

Ankr allows providers to "spin up" a digital twin of their brick-and-mortar clinic workflows in the cloud on demand. Providers focus on patient care while Ankr automatically performs the functions of a front desk (scheduling appointments, calling patients), medical assistant (check-in and intake) and scribe (80% of billable clinic note).

Ankr is natively integrated with Epic®, Cerner®, eClinicalWorks®, and other EHRs. Join the practices that have unlocked over $1 million in annual revenue with Ankr. Schedule a demo at partner@ankrhealth.com.

Leading EHR functionality takes a very basic approach to patient navigation. When utilized, the EHR prioritization queue is binary, labeling every patient as urgent or non-urgent. Instead, Care Continuity not only expands the total number of evaluated data points needed to properly prioritize a patient, but Care Continuity also expands the priority listing to 10 levels, allowing for a more nuanced and tailored navigational experience. 

In addition, the EHR functionality requires the health system to staff a team of navigators. Unfortunately, this largely non-clinical function is staffed by clinical staff, severely hampering their ability to work at the top of their license. 

Care Continuity pairs their purpose-built software with a team of trained, non-clinical concierges who are experts in patient experience and proper navigation.

With more than a decade of experience working with the nation's leading health systems, Care Continuity has had the honor of navigating millions of patients through the healthcare continuum. 

Leveraging purpose-built software with proprietary algorithms designed to efficiently navigation patients, Care Continuity can provide a customizable, high-ROI solution for health systems of any size.

1 CLICK:

1. Gets patient on the phone with proprietary process
2. Checks paitent in
3. Consents patient for video or phone visit
4. Initiates visit 
5. Creates of 85% of billable notes
6. All from providers phone or tablet

To our knowlge, no competitors do this.

Ankr stands out with its proven ability to unlock over $1 million in additional annual revenue per provider. Our platform offers native integration with top EHRs like Epic®, Athena®, and eClinicalWorks®. Additionally, Ankr automates up to 85% of billable clinic notes, significantly reducing administrative burdens and enhancing practice efficiency.