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Description
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Omnivers Solution
Omnivers Solution

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Categories

Solutions

Description

Product Description:

Seamlessly integrating with your existing EHR, our white-labeled, customizable platform gives you a single dashboard for managing patient care, workflows, and notifications across all the facilities you serve. This isn’t just generic software—it's tailored to be uniquely yours, branded under your URL, and designed around your specific needs and workflows

About Omnivers:

One Software. Your Software. At Omnivers, we provide digital healthcare solutions that simplify patient data management for long-term care facilities.

Product Description:

Infermedica develops a Medical Guidance Platform that enables AI-driven early symptoms assessment, digital triage, and optimized care navigation. At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s technologies can be used by healthcare providers, insurers, telemedicine companies, employers, pharma, technology providers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s can be implemented on webpages, mobile apps, patient portals, chatbots, voice agents, call centers, and others. It is possible through API, and our ready-to-use solutions.

Infermedica’s Triage, Intake and Follow-up are suitable for adult and pediatric medical cases.

Patient safety is the main focus of physicians, engineers, and scientists working, side-by-side, at Infermedica. The algorithms use dynamic interview scenarios to calculate the lists of the possible conditions. They analyze the common language, verify combinations of symptoms, and calculate the most probable conditions. Infermedica’s Medical Guidance Platform is certified Class IIb Medical Devices in the EU and compliant with HIPAA and GDPR standards. 

You can also check out Symptomate, our consumer-facing symptom checker. Available for free use on both mobile and web at symptomate.com.

About Infermedica:

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2.

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy. 

Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing.

Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date. 

Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms.

To learn more, visit www.infermedica.com 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Infermedica integrates with other systems, such as EHRs or call center systems, enabling the use of stored data to pre-fill symptom checks and send results to improve data completion rates.

Infermedica provides full transparency of the medical interview. Additionally it offers analytic dashboards that summarize tool usage, present symptom and condition prevalence, gather user reviews, and more.

Infermedica's core function is digital triage. It analyzes reported symptoms, asks relevant questions, and calculates appropriate triage levels. This tool is multilingual, integrates with other systems, and is white-labeled.

While calculating triage levels, Infermedica collects data that can be used to direct users to appropriate care options within provider services.

Infermedica's core function is digital triage. It analyzes reported symptoms, asks relevant questions, and calculates appropriate triage levels. This tool is multilingual, integrates with other systems, and is white-labeled.

One of our features allows to recommend care types, both specialist type and visit type, which are adjusted to triage level of users.

Users identified with a low triage levels can access our data based of educational articles supporting their self-care at home.

All our solutions can be integrated with external systems, like EHRs or call center, through our FHIR and HL7-based integration tool.

Medical Guidance Platform and its modules are certified as Class IIb medical devices under the MDR in the EU. It also complies with HIPAA, GDPR and other regulations important in the healthcare sector.

Infermedica works on GenAI interfaces, providing seamless and engaging, human-like interactions through chatbots and voice agents.

Use Cases

Description:

Omnivers software offers a comprehensive solution for healthcare providers, offering real-time visibility and tools tailored to different users:

On Site/Off Site Physicians and Clinical Staff: Omnivers provides real-time visibility across your network and service operations, empowering your staff with the information they need to deliver exceptional care whether on-site or off-site. Our platform streamlines communication, task management, and patient care, ensuring that your team has the tools they need to provide the best possible care.

Senior Nursing Facility: Omnivers equips senior nursing facilities with the tools necessary to streamline operations and provide top-notch care. From managing medications to tracking patient progress, Omnivers is designed to help your network get the job done right. Our platform is intuitive and easy to use, ensuring that your staff can focus on what matters most - providing quality care to your residents.

Patient & Family: Omnivers delivers a consistent service experience that inspires loyalty among patients and their families. Our platform puts patients at the center of care, providing them with access to important information.

Pediatric use cases:

None provided

Users:

Physician Service Groups, Patient and Families, Senior Nursing Facility.

Description:

Most common use cases:

  • Providing patients with 24/7 care navigation
  • Connecting patients with variety of resources and services
  • Improving utilization of care at right levels    
  • Increased adoption of digital health services
  • Supporting call center nurses and agents
  • Providing new, valuable data to EHR
  • Equipping physicians with up-to-date insights
  • Generating more time for patients who actually visit
  • Access to unique data that drives optimization
  • Easy integration to other systems and multi-agentic solutions
  • Access to certified medical technologies

Infermedica offers ready-to-use modules for the most common use cases: 

  • Infermedica Triage for patients preliminary assessment and navidation;
  • Infermedica Intake for pre-visit patient intake and medical history collection.
  • Infermedica Follow-up for re-engagement and symproms verification over time.
Pediatric use cases:

All Infermedica products can be available for pediatrics population. In this case the company provides a rich databases of medical concepts for patients between 0 and 18 years old, that can be used by parents and caregivers to assess symptoms of chilndren.

Pediatrics has additional features, like body models of children, 3rd person question mode, and instructions that supports caregives during the interview.

Users:

Infermedica's tools are designed to support patients, caregivers, healthcare workers, nurses, call center agents, and healthcare managers. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, ADT

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Ambulatory EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Other, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

While traditional Electronic Health Record (EHR) systems offer essential functionality for managing patient records and billing, our platform goes above and beyond by providing a range of unique features and capabilities:

Personalized Care Management: Offers personalized care management tools that go beyond basic EHR functionality. Our platform allows users to create customized care plans tailored to each patient's unique needs, ensuring that care delivery is personalized and effective.

Advanced Task Automation: Leverages advanced task automation capabilities to streamline workflows and improve efficiency. Our platform automates routine tasks, such as appointment reminders and medication refills, freeing up staff time to focus on more meaningful patient interactions.

Real-Time Collaboration: Facilitates real-time collaboration among care team members, enabling seamless communication and coordination of care. Our platform allows users to share patient information securely and collaborate on treatment plans, ensuring that everyone is on the same page.

Predictive Analytics: Harnesses the power of predictive analytics to anticipate patient needs and identify potential issues before they arise. Our platform analyzes patient data in real-time to identify trends and patterns, empowering care teams to proactively address patient needs and improve outcomes.

Patient Engagement Tools: Offers a range of patient engagement tools designed to empower patients to take an active role in their care. From mobile apps to patient portals, our platform provides patients with easy access to their health information and encourages them to participate in their treatment plans.

Automated Alerts to Actionable Triage Workflow: Provides automated alerts to actionable triage workflow, ensuring timely responses to critical patient needs and improving patient outcomes.

Analytics Tool for Compliance and Billing: Includes an analytics tool for compliance and billing, allowing users to track compliance metrics, identify billing discrepancies, and optimize revenue cycles.

Differentiators vs Competitors:

Automated Triage Workflow for Reducing Rehospitalizations: Our platform goes beyond basic automation by offering an advanced triage workflow specifically designed to minimize rehospitalizations. By automating the triage process and identifying high-risk patients, we help care providers intervene proactively, ultimately reducing the likelihood of rehospitalizations and improving patient outcomes.

AI Capabilities to Predict Patient Outcomes: Leveraging AI, our platform predicts patient outcomes and identifies potential risks. By analyzing vast patient data, our AI algorithms provide valuable insights, enabling proactive intervention to improve outcomes.

Robust Analytics for Compliance and Billing: Our platform offers comprehensive analytics for compliance and billing, ensuring adherence to regulations and maximizing revenue capture. With powerful analytics tools, users can monitor compliance metrics and optimize billing processes.

Differentiators vs EHR Functionality:

Infermedica enriches EHRs by integrating data from its symptom checking and triage functionalities. This ensures more complete, up-to-date, and readily accessible health records for medical professionals.

Furthermore, it streamlines documentation workflows through AI-powered note generation, minimizing administrative tasks while accurately capturing essential patient details for direct EHR integration. It also strengthens clinical decision-making by delivering comprehensive pre-appointment patient insights, encompassing symptoms, risk factors, probable conditions, and recommended care pathways.

Differentiators vs Competitors:
  • 23,000,000 health checkups completed
  • 94% of engine accuracy
  • available in 24 languages
  • available via API and iframe
  • 140.000+ hours of physician's work

Health Equity

Keywords

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Infermedica's solutions are build to support patients and medical staff.

Videos

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Infermedica's platform in a glimpse

Downloads

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RPM & CCM Costs Infographic
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Infermedica Triage

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Company Details

Founded in 2012

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