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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Tele-Critical Care
Tele-Critical Care

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Eleanor
Eleanor

Categories

Solutions

Description

Product Description:

Critical care units often face significant bottlenecks, with patients experiencing long waits for limited ICU beds. Studies indicate that nearly half of the patients admitted to ICUs could be adequately managed in less intensive settings. These delays not only increase morbidity and mortality rates but also escalate healthcare costs. Equum Medical’s Tele-Critical Care Services provide an innovative solution to these challenges by offering comprehensive, remote critical care coverage.

Our services include both episodic and round-the-clock ICU coverage through telehealth consultations and management. By leveraging advanced telehealth technology, we help standardize workflows and protocols, guiding house staff and hospitalists through critical procedures. This approach ensures consistency in care delivery, improving patient outcomes and operational efficiency.

Equum Medical’s Tele-Critical Care Services extend beyond the ICU, enhancing critical care support in the emergency department (ED) as well. This ensures that high-acuity patients receive the appropriate level of care from the moment they arrive, significantly reducing adverse events and shortening lengths of stay. By integrating our services, hospitals can optimize patient flow, minimize ICU overcrowding, and enhance overall patient safety and satisfaction.

Our tele-critical care model allows healthcare providers to manage high-acuity patients more effectively, ensuring timely interventions and reducing the strain on ICU resources. By providing expert critical care support remotely, Equum Medical helps hospitals deliver high-quality care to patients, regardless of their location. This innovative approach not only addresses current critical care challenges but also sets the stage for a more resilient and efficient healthcare system.

About Equum Medical:

Equum Medical is a leader in the telehealth industry, dedicated to transforming healthcare delivery with innovative, technology-enabled solutions. Founded by experienced physicians and healthcare professionals, Equum Medical is a trusted partner for hospitals and healthcare systems aiming to enhance patient care, improve operational efficiency, and address workforce challenges. Our mission is to provide high-quality, accessible healthcare services, particularly in rural and underserved communities, through a comprehensive suite of telehealth solutions.

Equum Medical offers a wide range of telehealth services designed to meet the diverse needs of healthcare providers and patients. Our services include, Virtual Nursing, Tele-ICU, Virtual Sitter, Telemetry, Multi-Specialty Telehealth and High-Acuity Care.

Our Unique Proposition centers on our physician-founded and operated approach, ensuring services are designed with a deep understanding of clinical workflows and patient care needs. With over 200 years of combined telehealth experience among our leadership team, we offer unparalleled expertise to our clients.

Equum Medical is committed to addressing healthcare workforce shortages and enhancing care delivery through strategic telehealth solutions, making high-quality healthcare accessible to all.

Product Description:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

About MyndYou:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Eleanor has been trained on thousands of clinical cases so that she understands the structure of patient-clinician dialogue, carries on a realistic conversation, and recognizes clinically relevant events.

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day.

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:

Critical care units often face significant challenges in managing patient flow and ensuring timely access to specialized care. Limited ICU bed availability and a shortage of intensivists contribute to higher morbidity, mortality, and healthcare costs. Equum Medical's Tele-Critical Care services, including eICU and Tele-ICU, provide innovative solutions to these challenges by leveraging telehealth technology to extend critical care expertise to patients regardless of their physical location.

eICU and Tele-ICU Services:

Equum Medical's eICU and Tele-ICU services offer continuous remote monitoring and management of ICU patients by board-certified intensivists and critical care nurses. These services enable real-time patient monitoring, expert consultations, and collaborative care, enhancing the capacity of ICU units and improving patient outcomes.

Use Case 1: Managing ICU Bed Shortages

A community hospital with a limited number of ICU beds often struggles to accommodate high-acuity patients, leading to long wait times and increased patient transfers. By implementing Equum Medical's Tele-ICU services, the hospital can provide remote intensivist coverage for patients awaiting ICU beds. This service ensures that patients receive critical care interventions promptly, reducing the risk of adverse events and optimizing the use of available resources. Remote intensivists can guide on-site staff through complex procedures, manage patient care plans, and make timely decisions to improve patient outcomes.

Use Case 2: Enhancing Care in Rural Hospitals

A rural hospital with no full-time intensivist faces challenges in providing high-quality critical care. Equum Medical's eICU services enable the hospital to offer expert critical care support remotely. Intensivists monitor patients' vital signs, review medical records, and collaborate with the on-site team to manage critical cases effectively. This service enhances the hospital's ability to provide comprehensive care, reducing the need for patient transfers to larger facilities and ensuring that patients receive timely, specialized care close to home.

Use Case 3: Supporting Surge Capacity During Pandemics

During the COVID-19 pandemic, hospitals experienced unprecedented surges in critically ill patients, overwhelming ICU capacities. Equum Medical's Tele-ICU services provided essential support by extending the reach of intensivists to multiple hospitals simultaneously. This service allowed hospitals to manage higher patient volumes, ensuring that all patients received appropriate critical care without compromising quality. Tele-ICU services facilitated efficient resource allocation, reducing clinician burnout and improving overall patient outcomes during the crisis.

Use Case 4: Integrating Multidisciplinary Care Teams

A tertiary care hospital seeks to enhance its ICU services by integrating a multidisciplinary approach to patient care. Equum Medical's eICU platform enables seamless collaboration between remote intensivists, on-site specialists, and nursing staff. This integrated approach ensures that patients benefit from a comprehensive care plan that addresses all aspects of their condition. The eICU platform supports real-time data sharing and communication, facilitating informed decision-making and improving patient care coordination.

Conclusion:

Pediatric use cases:

None provided

Users:

Physician

Intensivisit

Critical Care

Telehealth

Hospitals

Health Systems

Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, Quality Programs/Stars, and Risk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams, Health System businesss line leaders.

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Equum Medical Intensivists leverage a systems existing EMR Infrastructure

Differentiators vs Competitors:

1. Physician-Led and Operated

Equum Medical is founded and operated by physicians, which ensures that their telehealth solutions are designed with a deep understanding of clinical workflows and patient care needs. This physician-led approach enhances the relevance and efficacy of their services.

2. Comprehensive Suite of Services

Equum Medical offers a broad portfolio of telehealth services that cover the entire acute care continuum, including:

  • Tele-ICU: Provides critical care support with board-certified intensivists and critical care nurses, ensuring real-time patient monitoring and expert consultations.
  • Virtual Nursing: Offers round-the-clock nursing support, assisting with patient assessments, medication administration, and care coordination.
  • Virtual Sitter: Enhances patient safety by providing continuous remote monitoring to prevent falls and other safety concerns.
  • Telemetry: Enables remote cardiac monitoring for early detection and management of cardiac events.
  • Multi-Specialty Telehealth: Provides access to specialists in various fields, such as cardiology, nephrology, neurology, and more.

3. Focus on Rural and Underserved Communities

Equum Medical has a strong commitment to improving healthcare access in rural and underserved areas. Their telehealth services are tailored to address the unique challenges faced by these communities, ensuring that patients receive high-quality care without the need for extensive travel.

4. Proven Outcomes and Customer Testimonials

Equum Medical's services have demonstrated significant improvements in patient outcomes and operational efficiency. Their partnerships with hospitals have led to enhanced patient care, reduced wait times, and improved satisfaction among both patients and healthcare providers. Testimonials from rural hospital executives highlight the impact of Equum Medical's services.

5. Universal Technology Approach

Equum Medical employs a tech-agnostic model that supports health system technology adoption without the need for significant infrastructure investments. This flexible approach allows them to integrate seamlessly with existing hospital systems, making it easier for healthcare providers to adopt and scale their telehealth services.

6. High-Acuity Care Expertise

Equum Medical specializes in managing high-acuity patients, providing expert care through telehealth for complex conditions. Their high-acuity care services ensure that even the most challenging cases receive the attention and expertise they require, which is particularly valuable for hospitals with limited access to specialized care providers.

7. Strong Partnerships and Recognitions

Equum Medical is recognized as a Gold Member of the National Rural Health Association (NRHA) and has been designated as the exclusive HIT Coalition partner by the NRHA and is a member of the American Telemedicine Association. These partnerships underscore their commitment to advancing healthcare and their credibility in the telehealth market.

8. Innovative Care Models

Equum Medical’s unique care delivery models, like ProviderPOD™, are designed to be scalable and adaptable, allowing healthcare providers to expand their services efficiently. These models optimize patient flow, reduce clinician burnout, and improve overall care delivery.

9. Dedicated Support for Workforce Challenges

Equum Medical addresses the ongoing challenge of healthcare workforce shortages by providing integrated virtual resources that enhance recruitment and retention. Their telehealth solutions offer a more modern, flexible work environment, helping to reduce burnout and stabilize the workforce.

By leveraging these differentiators, Equum Medical stands out as a leader in the telehealth industry, offering comprehensive, innovative, and flexible solutions that meet the diverse needs of healthcare providers and patients, particularly in rural and underserved areas.

Differentiators vs EHR Functionality:

Eleanor calls (or texts) patients to engage them in a clinical conversation and prioritize patient needs for clinican follow-up.

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, empathetic conversation about their health and well-being, averaging 3.4 minutes per call.

2. Goes beyond the transactional to support complex needs with dynamic, conversational listening, prioritizing clinician follow-up. She does not rely on digital tools which may increase disparities. 

Health Equity

Keywords

Images

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Videos

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High Acuity Final Video.mp4

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Downloads

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Equum-Medical-Tele-Critical-Care (1).pdf

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Company Details

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