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Description
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Use cases
EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Asset Utilization
Asset Utilization

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Categories

Solutions

Description

Product Description:

Asset Utilization is an asset-tracking solution that measures the usage rates for hospital assets.

Through precise RTLS capability, staff can access the instant real-time location of assets and find any mobile assets. Borda RTLS Asset Utilization sends automated alerts to the appropriate staff in case critical assets, such as defibrillators, go out of their pre-designated areas. The RTLS asset tracking ability helps ensure that required assets are in their pre-designated area and are available for patient care without any delay.

Automatically measures the usage rate of assets and lets businesses gain insights into idle and high-demand assets. It enables healthcare administrators to make data-driven decisions regarding asset allocation according to demand, avoiding unnecessary purchases and ensuring that resources are utilized throughout the facility. 

About Borda Technology:

With over a decade of experience in "IoT for Healthcare" Borda Technology helps hospitals worldwide with their digital transformation and smart hospital journeys through global award-winning IoT products. Borda transforms technology into operational awareness by using IoT data collected through sensors, without the need for human intervention, with 11 different products such as Asset Management, Patient Flow, Infant Safety, Staff Duress, and Work Demand Management. The result is better patient care, increased operational efficiency, enhanced safety, and advanced patient experience. Borda, with offices in the US, Canada, and Turkey, currently operates in over 15 countries, covering 35K+ bed capacity and managing 85M+ square feet of hospital space, tracking over 1M hospital assets, handling 4M tasks annually and maximizing the efficiency of thousands of patients and staff processes throughout the world.

Product Description:

The only AI voice agent capable of safely handling nurse-line and clinical symptom calls using the same trusted triage protocols used nationally.

This intelligent voice AI automates top call drivers—symptoms, scheduling, registration, reminders, gap closure—with warm, conversational guidance and structured handoffs to RNs or agents when needed.

Why Clearstep is chosen:

  • Handles 30–60% of call volume safely before a human ever picks up
  • Shortens queues during peak hours and reduces abandonment
  • Decreases labor costs while preserving clinical quality
  • Speeds RN workflows with call summaries + structured handoffs
  • Built with leadership from the co-author of Schmitt-Thompson protocols

Solves: overwhelmed call centers, staffing shortages, long hold times, inconsistent nurse triage.

About Clearstep:

Clearstep is the most widely implemented agentic AI platform for patient access and capacity optimization in U.S. health systems. Built on Dr. Barton Schmitt’s nationally trusted clinical triage protocols, Clearstep delivers >95% accuracy, transparent and explainable decisioning, and the strongest clinical rigor of any AI-powered triage or navigation solution on the market.

Clearstep partners with leading health systems—including HCA Healthcare, Ochsner Health, Mount Sinai Health System, Novant Health, Tufts Medicine, and Baylor Scott & White—to solve their most urgent access and operations challenges: misrouted care, overwhelmed call centers, fragmented digital entry points, and underused provider and facility capacity.

Through its Smart Care Routing™ platform, Clearstep removes the friction, waste, and variability that keep patients from reaching the right care and keep health systems from using their resources effectively.

By powering every digital and phone front door with AI agents that triage, navigate, schedule, intake, and support call center workflows, Clearstep delivers a seamless, guided patient experience—while unlocking millions in operational efficiency through smarter, data-driven utilization of clinical and facility capacity.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

We white-labeled and fully-configured a COVID-19 screener to the care access points (hospitals, telemedicine providers, nurse hotlines, and at-home resources of a 17-hospital system (reach out to learn specifics). A COVID-alert message on the home page routes users to the option to screen their symptoms for risk of infection and presentation of system-wide care options. The entire process of whitelabeling, configuring, implementing, testing, and going live was complete in 5 business days.

Pediatric use cases:

Clearstep's virtual triage platform is able to route >99% of adult and pediatric chief complaints towards their evidence-based next step.

Users:

Once live, an e-mail campaign was sent out to 650,000 residents in the areas surrounding the system to inform them that they could screen their symptoms. The email achieved the highest engagement rates of any mailer ever (3x higher email open rate and click-through rates). The COVID screener was used 30,000 times in the first three days.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

• Optimize asset utilization 

Asset Utilization product for hospital asset tracking, you can significantly improve asset utilization rates. By automatically measuring the usage rate of assets and identifying idle ones, the system enables users to make informed decisions regarding asset allocation. This capability helps users avoid unnecessary purchases by reallocating assets based on demand. As a result, businesses can optimize asset utilization, reduce idle time, and save costs.

• Instant access to asset location, improved workflow with RTLS

It eliminates the need for time-consuming manual searches and streamlines workflow processes. By providing instant visibility into asset locations, staff can focus more on patient care and less on searching for assets. The efficient workflow resulting from real-time asset tracking enhances productivity and enables staff to deliver care.

• Enhanced patient safety and timely care

RTLS Asset Utilization product incorporates automated alert systems to ensure critical assets, like defibrillators, remain within their designated areas. By receiving timely notifications when assets go out of their pre-designated areas, users can take immediate action to ensure that necessary equipment is available when needed. This feature enhances patient safety by minimizing potential delays in accessing vital assets for care. With the RTLS asset tracking ability, users can prioritize patient well-being by ensuring that life-saving equipment is readily accessible without any life-threatening delays.

Differentiators vs EHR Functionality:
Clearstep marries disparate data sets that exist in various locations within the system. We take the responsibility to marry clinical content, provider directories, insurance & eligibility information, claims data, and scheduling systems so that your system's teams do not have to. Clearstep is ready-made and fully-supported by our development team.platform that is customizable to your health system's specific resources. Clearstep's business solution package also offers patient targeting to ensure that patients searching specific symptoms within a health system's geography are routed into that system via a seamless, effortless, already-built user experience.
Differentiators vs Competitors:
Clearstep is the only solution providing an end-to-end user experience that guides patients through all aspects of booking care. Our symptom checker is powered by the most accurate triage, diagnostic, and home care content available and is derived off content that is already used in 95% of nurse call centers in the country. Clearstep uniquely offers a natural language processing engine that can handle free-text descriptions of an individual's chief complaint. In addition to featuring the most accurate content available, Clearstep's digital dialog asks the least number of questions as compared to competitor platforms and provides a single next-best step. Competitors often provide multiple possible causes and next steps that reduce clarity for the end-user's next step.

Keywords

Images

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RTLS Asset Utilization.jpg

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Videos

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Asset Utilization through RTLS Asset Tracking

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Downloads

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Borda-Product Catalogue.pdf

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Alternatives

Company Details

Founded in 2018

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