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Description
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Use cases
EHR integrations
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
chatme.ai
chatme.ai

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Categories

Solutions

Description

Product Description:
Chatme.ai is a recognized leader in the development of innovative chatbots for business. The company offers customers customized and complex solutions of any complexity. Chatme.ai team of experts works in close cooperation with customers at all stages of the project - from idea generation to bot launch, providing long-term technical support and offering strategies for further development and optimization of the project. Chatme.ai offers both ready-made solutions and develops new, unique chatbots, carefully adapted to the needs and goals of each project. For this purpose, the company's specialists use time-tested dialog-design methods, guaranteeing prompt, safe and efficient launch of chatbots. Chatme,ai helps companies to: Automate business processes and increase the efficiency of communication with customers; Improve customer experience and increase loyalty; Increase competitiveness and strengthen market positions.
About chatme.ai:

None provided

Product Description:
LumaBot is designed to reduce your inbound call volume and create an omni-channel experience that gets patients what they need – without waiting on hold or tying up your limited staff. LumaBot’s customizable chat flows are available out of the box in English, Spanish, and Portuguese. LumaBot supports scheduling requests, screenings, speaking with staff, feedback, Rx refills, directions, and more.
About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

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Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, eClinicalWorks, NextGen, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

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Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Keywords

Images

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Videos

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Downloads

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Banner Health + Luma Case Study.pdf

Alternatives

Company Details

Founded in 2015

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