RevSpring Arrived™ gives you check-in-anywhere

convenience for providers and their patients, along

with safer in-person interactions for everyone. As

heathcare organizations open their doors but not

their waiting rooms, digital innovation enables

safe, contactless check-in and payments from

the parking lot—and beyond.

Leveraging RevSpring robust tools for

pre-service and patient access combined

with expertise in patient billing, Arrived™

connects patients and front office staff

digitally, with easy-to-use check-in

communications and co-payment

processing to safely and efficiently

welcome and prepare patients for

their appointments.

Create your virtual waiting room

today for a contactless approach

to patient intake and payment

collection.

RevSpring leads the market in healthcare engagement and payment solutions that inspire patients to participate in and pay for their healthcare. We’ve built Engage IQ™, the industry’s only connected patient engagement suite designed to coordinate patient interactions from pre-care to post-care to payment. RevSpring’s intelligent, holistic platform puts patient understanding at the center of one connected personal experience, allowing providers to fully optimize patient satisfaction, data accuracy, staff efficiency and financial outcomes. The company’s OmniChannel communications and payment solutions are backed by intelligence, analytics, contextual messaging and user experience best practices. RevSpring was rated #1 for Most New Capabilities in Patient Engagement by KLAS in 2023 and Best in KLAS in Patient Communications in 2024.

Imagine if patients could write notes for their doctors. That's exactly what we do.

Allevia is an AI-powered patient intake solution that automates clinical documentation for healthcare providers.

Here's how it works:

1. Mobile Notification: As soon as an appointment is made at the office, the patient will receive a text message, email, or portal notification asking them to fill out a Pre-appointment Questionnaire. Patients can do this on any device, anywhere, any time.

2. AI-Powered Intake: Allevia uses intelligent algorithms to cross reference evidence-based literature with the patient's chief complaint, medical history, and visitation reason to identify the most pertinent clinical questions unique to their presentation.

3. Draft EHR Note: Allevia converts the patient's responses into a draft note directly in your EHR, leaving you with the best door note possible about your patient - _all before ever stepping foot in an exam room._

vs. EHR Templates - Templates, although useful on a provider-specific basis, have faced more scrutiny for their role in medical errors and liability. [Studies](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3797550/) suggest EHR templates are associated with lower quality care, inaccurate documentation, and increased risk of fraud.

vs. Scribes - Although helpful in reducing documentation burdens and increasing productivity in some specialties, medical scribes bring significant fixed costs to an organization. Allevia™ is capable of reducing fixed costs by 90% by decreasing the need for auxiliary transcription personnel while maintaining or exceeding productivity gains compared to scribing services.

vs. Dictation/Transcription - Studies show speech recognition technology used for medical dictation and transcriptionists can have [error rates up to 96% and 58%](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6203313/), respectively, with most involving clinical information and requiring more time for manual review. Transcription services are associated with significant license fees per provider or difficult-to-account price per line fees, contributing to additional fixed costs and budgeting issues.

vs Portals - Current patient portals face [several limitations](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4733220/) on the clinical data that can be collected from patients. Allevia™ is not intended to replace portals; instead, think of Allevia™ as a plug-in that enhances a portal's capability to gather clinical precise clinical data by guiding the patient through highly-pertinent clinical questions.

* Preserves Clinical Workflow - Allevia is a 100% patient-facing solution that preserves provider workflow in the best way possible - by not having providers interact with the technology at all.

* The Best Door Note Possible - Allevia provides a draft EHR note _before_ they even see their patient, giving them a "road map" in advance that can be used to develop a higher quality care plan. Additionally, research suggests equipping providers with the patient's unique history beforehand contributes to [higher patient satisfaction](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4535210/).

* Higher Quality Encounters - Other scribing technologies _still_ require the provider to spend their already-limited amount of time with patients on clinical intake and history taking, which is [associated with _lower patient satisfaction_](https://www.ncbi.nlm.nih.gov/pubmed/8454118). By engaging in clinician-level intake outside of the exam room, Allevia maximizes the quality of the patient-provider encounter by reducing clinical interrogation time, allowing providers to focus consultation time on the tasks that truly drive positive outcomes: shared decision-making, patient education, and the physical exam.

* Device-independent - [Recent reports](http://time.com/5568815/amazon-workers-listen-to-alexa/) suggest private company staff may be listening in on smart speaker conversations and other hardware. Additionally, hardware requirements contribute to significant fixed costs and may pose additional exposure to security risks. Allevia™ is a cloud-based, device-independent web application that provides patients maximal privacy and security within our encrypted, HIPAA-compliant servers accessible only by a limited number of our administrators - not by the big tech companies.

* Unified Branding - We understand the importance of your organization's brand power in the eyes of your patients. That's why we're happy to white-label our system with your organization logo and color scheme.

* No Behavior Changes - Not all patients use voice-based tools - but virtually all interact with touch-based mobile devices every day. Allevia maximizes compliance and usability with a touch-based system that can be done anywhere, any time, and on any device.