Avia Logo

Compare Products


Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Care Finder
Care Finder

0 review

Digital Front Door
Digital Front Door

0 review

Categories

Solutions

Description

Product Description:

Care Finder guarantees leads from enhanced and promoted provider profiles on WebMD.com and Vitals. With more than 3MM+ updated provider profiles, the WebMD and Vitals directory audiences maximize scale by generating patient interest in your organization and initiating provider appointments. 

Program details include:

  • Promotion of your providers within WebMD’s trusted condition content
  • Top-of-page results on directory search pages
  • Logo and 100% media ownership profiles
  • Reputation management of your sponsored providers
  • Live Contact Center agents available seven days a week to provide inbound calling support
  • Ability to intercept and direct patients to your providers from competitor profiles
About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Amenities Health is a Digital Front Door and Membership platform focused on patient acquisition and loyalty for large healthcare providers. We modernize the patient experience to meet consumer expectations set by online shopping and mobile banking by turning healthcare websites, patient portals, and cloud infrastructure into revenue-generating investments. 


Amenities' platform allows patients to:  

  • Quickly find a doctor or location based on the next available appointment and book it with minimal clicks.
  • Register as a new patient in the patient portal in <30 seconds and increase completion of eCheck-in and other previsit tasks.
  • Find key services like same-day care options and add/manage family members
  • Upgrade their experience with subscription memberships.

Our fully white-labeled platform includes both embedded web tools and a configurable mobile app that integrates seamlessly with EMRs like Epic, Cerner, Meditech, and Athenahealth, as well as other enterprise systems like SalesForce, Azure, etc.

About Amenities Health:

Welcome to Amenities Health, your dedicated digital front door platform committed to enhancing the patient experience and fostering brand loyalty for health systems. We address critical issues in new patient acquisition and care scheduling by delivering a modernized digital experience akin to mobile banking apps and platforms like Amazon.

Our unique offering includes the only white-labeled mobile app seamlessly integrated with health system patient portals, such as Epic MyChart and Athena Health. This integration extends optimized patient experience features to health system websites, facilitating rapid registration, provider search, and scheduling.

Partnering with Amenities Health provides distinct advantages:

Seamless Patient Experience: In today's world, patients expect a frictionless process for registering, finding and scheduling healthcare, mirroring the ease of online purchases. We offer a modern integrated mobile app and web tool that health systems can deploy quickly at scale, empowering them to deliver services efficiently and build lasting loyalty

Superior to Native Patient Portals: Traditional EHR company patient portals often fall short of meeting modern consumer expectations, hindering the influx of new patients into the health system. Our platform addresses this gap, providing an all-in-one integrated solution that aligns with today's consumer needs.

Cost-Effective and Brand-Centric: Departing from the costly and subpar experiences of developing in-house solutions, or relying on third-party vendors offering basic app splash pages, Amenities Health ensures a branded experience that fosters patient loyalty. Our Digital Membership Platform (DMP) offers white-label digital assets, empowering health systems to acquire, activate, and engage patients within their healthcare ecosystem.

The Amenities platform allows patients to:

  1. find a doctor or clinic with availability and book an appointment, thereby increasing billable encounters.
  2. register consumers as new patients in your patient portal in <30 seconds, thereby enabling patient-specific pathways like eCheck-in or pre-visit insurance checks for virtual encounters.
  3. quickly access key services (i.e., same-day care options, lab results) and add/manage family members, through a singular digital front door, thereby creating stickiness for your system
  4. subscribe to memberships that include financial protections, quicker access or new services, thereby adding a new revenue stream and establishing loyalty to your brand

Our fully white-labeled platform includes both embedded web tools and a configurable mobile app that integrates seamlessly with EMRs like Epic, Cerner, and Athena and other enterprise systems like SalesForce, Azure, etc.

Choose Amenities Health to revolutionize your patient experience, increase brand loyalty, and unlock new revenue streams without compromising on quality.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Synchronize data from all relevant sources. With a direct connection you can have complete, autonomous control over your providers and the quality of their information.

Via API, WebMD and Vitals reviews can be delivered to a variety of reputation management partners for you to manage all reviews, i.e., Google, Facebook, from one dashboard. With the WebMD Care Physician Reviews Widget, you get free ratings and reviews, without the burden of having to manage or respond to negative comments. Ideal if your organization has an online physician directory but doesn’t offer users ability to leave ratings or reviews.

Experience can automatically use any geolocation information already specified by the user, or can automatically apply location detection by user’s GPS or IP address.

For providers who provide tele-health appointments, users on doctor.WebMD.com or Vitals.com will see a "Virtual Visit" button, and can click over to a provider's own web site to book an appointment.

Use Cases

Description:

Leverage guaranteed leads from provider profiles on WebMD.com and Vitals, intercepting consumers and giving them a platform to find care when they’re actively seeking it. With millions of unique monthly visitors, you have the ability to meet campaign objectives and:

  • Fill capacity gaps across your enterprise
  • Drive patient acquisition leads
  • Produce phone calls and online appointments (virtual and/or in-person)
  • Increase market share
  • Competitively blunt your competition
  • Drive awareness and strengthen your brand reputation and leadership
  • Listings and reputation management
Pediatric use cases:

None provided

Users:

Hospitals and health systems looking for patient acquisition and leakage reduction with end user being health consumers (e.g., patients, caregivers).

Description:

(1) Upgrade public (unauthenticated) provider and location search to sort by next available appointment

(2) Create instant registration for new patients into the EMR/patient portal to increase eCheck-in/pre-visit task completion rates

(3) Replace the standard patient portal with a highly differentiated, sticky, and growth-oriented consumer app and authenticated web experience

(4) Offer highly differentiated, revenue-generating services in new subscription memberships

Pediatric use cases:

In addition to all the above, especially relevant to Pediatrics is new patient creation, including for Peds populations: create and link proxy accounts (i.e., kids or parents) through simple digital workflows with minimal impact on data integrity, security or manual processes.

Users:

Large health systems in competitive markets, that want to differentiate themselves on consumer/patient experience and grow their business

EHR Integrations

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

No awards image
edit-media

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Contextual integration within WebMD content, i.e., intercepts patients across WebMD, giving them a platform to find care when they’re actively seeking it.

Differentiators vs EHR Functionality:

For Epic customers, MyChart is THE standard. But how differentiated can your brand be with a completely standard patient experience? Amenities' platform augments and enhances Epic without losing its benefits. Our patient loyalty platform leverages core MyChart features, but fills in key gaps:

  1. the ability to search your providers, based on the next available appointment
  2. the ability to register a new patient in <30 sec
  3. the ability to add family members who aren't current patients
  4. the ability to quickly (i.e., 2 weeks) integrate new third-party solutions
  5. the ability to develop and launch unique membership offerings
Differentiators vs Competitors:
  1. The Amenities team is the only DFD team who (a) came from a health system and (b) has demonstrated success building, deploying and proving ROI with their product (see MyBSWHealth app).
  2. Based on that experience, we can tell you that any good DFD strategy must have an accompanying web platform (50% of the authenticated users on MyBSWHealth persistently preferred web over mobile), and most competitors offer exclusively a mobile solution.
  3. Similarly, no other Digital Front Door platform is as laser-focused on revenue-generating functions as Amenities. Our definition of the DFD is a platform that helps health systems acquire new patients, activate and retain them, and (eventually) upgrade them to members-for-life. Many competitors focus on low-value services like wayfinding, or ambitious transformations like care pathways, population health, or cost reduction where dependencies go far beyond their product and therefore offer little proven ROI.
  4. Finally, for Epic clients, Amenities is the only third-party platform that is fully continuous to MyChart. When patients log in to the Amenities-built white-labeled application, they use their same MyChart username and password and never have to submit it again. Most other applications are, at best, container apps for MyChart.

Health Equity

Keywords

Images

1 of 1

edit-media
WebMD Care (mobile).png

1 of 1

edit-media
Amenities Platform Web and Mobile Experiences

Videos

No videos provided

No videos provided

Downloads

media thumbnail
Client success: Competitive blunting for a considerable edge
media thumbnail
Overview of Amenities Health - Updated.pdf

Alternatives

Company Details

team illustration
Share your product comparison with your collegues.

Need help narrowing down products?

Add more criteria to see your compatibility level for every vendor. It only takes a few minutes, just create a free account to get started.
back to top