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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Communicate how you want,
wherever you are!
Work securely, productively, efficiently, and intelligently from anywhere while building stronger customer relationships

Business Phone
Stay connected no matter where your office is. 90+ features, including HD voice and unlimited domestic calling (Canada, US and PR).

Video Conferencing
Secure 720p HD audio/video meetings from a conference room or remotely with screen sharing, interactive presentation tools, and an intelligent virtual assistant.

Team Chat
Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.

File Management
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

About S3 Technology Group:

None provided

Product Description:

Connect instantly with colleagues, information and applications you need, from the patient's side. Consolidate disparate work tools into a single device, optimizing clinical work streams and restoring time for care. 

About Zebra Technologies, Inc.:

Providing the right care to the right patient at the right time is crucial. By connecting patient data, clinicians and providers in real time using Zebra’s healthcare technology solutions, you can consistently deliver a higher level of care with fewer medical errors.

With Zebra’s purpose-built solutions, you can ensure easy access to critical patient data through seamless integration and device management.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

The HC50 can double as a fully-featured PBX handset with the optional Workcloud Communication Enterprise Voice. The customizable interface can simplify even the most complex telephony features. Healthcare organizations can connect their staff with affordable walkie-talkie functionality with Zebra’s optional Workcloud Communication PTT Express, Pro or Premium. Not only does it work right out of the box, since it’s a Zebra Mobility DNA application, Zebra can provide superior technical support.

Workcloud Communication Profile Manager provides an easy way to dynamically switch roles at any time to accommodate scheduling issues, or demand needs.

Use Cases

Description:

1. Streamlined Inbound Patient Communications:

Multichannel Support:

Intermedia supports various communication channels, including phone, email, and text, allowing patients to easily connect with healthcare providers. 

EHR Integration:

Intermedia can integrate with popular EHR systems, enabling intelligent call routing and quick access to patient records. 

Self-Service Options:

Patients can complete simple tasks themselves, reducing the burden on healthcare staff. 

2. Efficient Handling of Patient Calls:

Quick Verification:

Intermedia can integrate voice calls with EHR systems for swift patient verification and record retrieval.

Improved Staff Productivity:

By streamlining the call handling process, Intermedia can enhance staff productivity and response times. 

Pediatric use cases:

Cloud platforms also ensure regulatory compliance and security across all of your team’s communications.

The total cost of ownership is lower for cloud phone systems than for on-premise exchanges.

Cloud communications open up improved avenues for patient engagement and education.

Users:

Cloud healthcare phone systems simplify and enhance collaboration among care teams, including those with multiple offices and remote workers.

Description:

Improved Communications: Enhance patient experience and safety with faster, more consistent communication

• Solution: Workforce Connect Voice with Zebra mobile computers

• Outcome: “Reliable, improved voice communication [has led to] increased time at the bedside for clinical staff, ...improved patient care and overall patient satisfaction and safety”

• Expected Outcome: “Duress button” on Zebra mobile computer usage will eliminate multiple taps for calling in emergencies

Pediatric use cases:

Clinical collaboration & communication

Users:

Customer Personas:

• Chief Nursing Officer

• VP of Informatics

• Director of Supply Chain

• Chief Technology Officer

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks, Other, Allscripts/Eclipsys, Athenahealth, CPSI, Healthland, MEDHOST

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Intermedia offers communication and collaboration solutions that enhance and extend the functionality of Electronic Health Records (EHRs), rather than replacing them. Intermedia focuses on improving workflows, communication, and patient care, often by integrating with EHR systems to facilitate data exchange and streamline interactions. EHRs, on the other hand, are primary systems for managing patient health data, documentation, and clinical workflows. 

Differentiators vs Competitors:

Integrated Platform:

Intermedia delivers both UCaaS and CCaaS solutions through a single, customizable platform, which streamlines operations and enhances the customer experience. 

High Availability:

Intermedia boasts a 99.999% uptime SLA. 

Product Quality:

Customers rate Intermedia's product quality highly, ranking it among the best in its category. 

NPS Score:

Intermedia's technical support boasts a strong Net Promoter Score (NPS) of 84, indicating high customer satisfaction. 

Customer Focus:

Intermedia prioritizes understanding and meeting the needs of both customers and partners. 

Customer Support:

Intermedia provides comprehensive customer support resources, including a knowledge base, training videos, and customer success managers. 

Differentiators vs EHR Functionality:

Edge computing automation of patient data collection to feed into EHR

Differentiators vs Competitors:

Why choose a purpose-built device?

Because consumer smartphones will cost you twice as much.

Over five years, you’ll lose 2.5x in productivity, spend 2.5x more on IT costs and will spend nearly twice as much on the purchase, deployment and support of consumer devices.

Keywords

Images

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Videos

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Zebra Healthcare Solution Overview

Downloads

No content provided

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Elisabeth-TweeSteden Hospital (ETZ) Improves Patient Safety and Reduces Administrative Tasks with Zebra Healthcare Mobile Computers .pdf

Alternatives

Company Details

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