HCI ONE™ Virtual Nursing is a turnkey, hardware‑agnostic platform that lets health systems deliver high‑touch care at a fraction of traditional bedside staffing costs. Built on HCI’s 20‑year legacy in interactive patient engagement, the solution transforms existing smart TVs, tablets, or wall‑mounted whiteboards into secure, HIPAA‑compliant care portals—no rip‑and‑replace required.

True “virtual sitter” + PTZ controls – Continuous video feeds and remote pan‑tilt‑zoom let centralized clinicians assess fall risk, line pulls, and behavioral escalations in real time. Automated event tags pipe directly into the EMR and nurse‑call dashboards.

Seamless nursing workflows – One‑click rounding, medication education, vitals review, discharge teaching, and translation services all run inside the same UI that patients already use for entertainment.

Bidirectional EMR & nurse‑call integration – Orders, alerts, and patient‑specific care plans populate on screen instantly, while documentation from virtual encounters is written back to Epic, Cerner, MEDITECH, and more.

Elastic staffing & ROI – Shift a single RN to cover 10–12 beds, redeploy sitters to higher‑value tasks, and save $200k+ per unit annually. Subscription pricing starts at $99/bed/year, with à‑la‑carte modules for behavioral health, language access, and AI‑driven fall analytics.

Rapid, low‑risk deployment – Web‑based architecture, FIPS‑validated encryption, and plug‑and‑play compatibility with Samsung, LG, PDi, ELO, Zebra, and legacy HDMI displays mean go‑lives in weeks—not months.

Whether you need overnight sitter coverage, mentor support for novice nurses, or a scalable tele‑rounding service line, HCI ONE™ Virtual Nursing delivers enterprise‑grade reliability with consumer‑grade simplicity—helping hospitals democratize high‑quality care, improve HCAHPS, and safeguard the bottom line.

HCI TV has been building patient engagement and entertainment systems since 2002. At our core, we are innovators. We genuinely believe that innovative approaches to common healthcare dilemmas will create happier patients, financially viable healthcare providers and ultimately, healthier communities.

All virtual sitters are not created equal: Our patented AI-Enabled E-Sitter is the most powerful and intuitive inpatient telemedicine solution available.

We offer the only virtual sitter enabling providers to monitor numerous rooms at once, as well as the first fully hands-free software powered solely through movement and voice. Leveraging artificial intelligence to close gaps in care, ramp up efficiencies, enhance human interactions, and address provider shortages head-on, our solution is built to scale hospital- and system-wide.

Advanced features, including SmartView and MultiView, help improve staff retention and patient satisfaction, in addition to the bottom line for hospital systems. Our patented architecture conserves data transmitted over networks, then activates video upon an alert, minimizing network requirements by approximately 20-fold compared to video streaming. This is an essential feature for the future where TV kits replace carts, enabling 24/7 monitoring across the hospital.

Touchless Telehealth. Everywhere.

Vitalchat is intended to be an integrated "API" enabling video on demand. The software is compatible with Epic Monitor along with many other softwares including infotainment, acute care RPM, nurse call, ect. Vitalchat is part of the ecosystem enabling ambient intelligence in the hospital room.

Low cost- there are no third party vendorslicenses.

Software first, hardware second- we can use commodity hardware or often our competitors end points reducing the need for rip and replace. 

A solution going across the continuum from operating room to home, leveraging the right end point for the right business use case.

Optimized bandwidth consumption- roughly 15 fold less than most of the competitors.

Our own AI allowing easy integration and rapid training with lower cost.

Ease of integration- built to go into other application within days.