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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
VectorCare
VectorCare

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Categories

Solutions

Description

Product Description:
VectorCare is a patient logistics platform for building and deploying workflows in your EHR to help manage any scheduled event, like transportation, home health, DME, and much more. Build workflows in minutes, deploy in seconds to any EHR.
About VectorCare Inc.:

Accelerating the Future of Patient Logistics. Build and deploy workflow in minutes to any EHR.

Product Description:

Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.


About care.ai:

Our very personal and passionate mission is to power more human care by advancing AI monitoring and predictive technology that is enabled by the largest behavioral dataset for healthcare, Advanced Edge Sensors and our IDA Platform.

As an AI company, we are focused on using our transformative innovations to deliver Self-Aware Rooms®, Smart Facilities, and Remote Patient Monitoring to autonomously optimize quality and patient experience. Our AI-powered solutions automate repetitive tasks, predict problems before they occur and allow providers to focus on the emotional support and personalized care that only they can provide.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient Discharge:

Whether it's post-surgery or an ED visit, VectorCare gives you the tools to build custom workflows to drive the right care, at the right time. 

With your network of contracted Vendors connected, scheduling any level of service takes less than 3 minutes

From an Ambulance ride to an Uber or Lyft ride, scheduling is seamless and intuitive.

Pediatric use cases:

None provided

Users:

Access:

Case Managers, Administrators, Transfer Center team, and Nurses. You decide who can access VectorCare and schedule from within the EHR or Web App.

Description:

Infection Prevention & Control

Prevent infections and stop the spread with non-intrusive screening and automated protocol adherence.

Healthcare-associated infections pose a risk to any care environment. The care.ai Platform effectively reduces that risk by using AI-powered sensors to screen those who enter the facility and also ensures safety protocols are followed.

Increase Confidence

Gives patients and staff the peace-of-mind knowing the most advanced technology is deployed to keep the facility safe.

Reduce Costs

Mitigates the need to use costly human resources for tasks better suited to autonomous solutions.

Improve Processes

Provides real-time insights from continuous monitoring to ensure proper protocol is always being followed.

Simplify Compliance and Reporting

Provides a unified view from the IPC Command Center Module making it easier to generate compliance reports while saving time from manually searching and compiling data.

Smart Entry - Symptom Attestation and Vaccine Compliance

Protect your facility from infectious disease with contact-free entry screening and check-in. The care.ai Smart Entry™ solution screens every person who enters for skin temperatures, symptoms and vaccine compliance.

Intelligent Sensors Track and Trace Everyone Inside The Facility

By deploying multiple intelligent sensors throughout the facility, care.ai can track and trace everyone inside the facility. If an infectious disease exposure occurs, everyone who has been exposed can be quickly identified and notified.

Smart Spaces - Ensure IPC Protocol Adherence

care.ai autonomously monitors patient rooms and common areas for safety protocols such as hand hygiene, PPE efficacy and sanitization compliance. Care team members receive real-time feedback, and non-adherent behavior is documented.

IPC Command Center - Monitor and Improve Processes In Real Time

Receive IPC status alerts and other actionable data in real-time through a single view inside care.ai’s IPC Command Center. Regulatory, compliance, and audit reports are easily generated.

Patient and Protocol Monitoring

Stay continuously aware by monitoring your care environment for conditions that require intervention or processes that need improvement.

Staff shortages present challenges when trying to deliver the best care. The care.ai Platform works as an extra set of AI-powered eyes and ears, monitoring and learning in real-time so care teams can be more proactive and less reactive.

Early Warning Capabilities

Automatically detects indicators of potential risks to bring help as promptly as possible, before an adverse event occurs.

Time For More Quality Care

Ambient Intelligent Monitoring lifts the burden of routine tasks away from care teams, allowing them more time for personal interactions with patients.

Rapidly Scale Up Care

By enabling care providers to monitor many patients at one time, remote monitoring helps rapidly scale up care.

Enhance Safety

Remote monitoring capabilities are built into each room, enabling patients and providers to maintain social distancing while still providing care.

Virtual Care

Allow care teams to do more, be more present and provide a better patient experience through the use of on-demand virtual care.

Virtual care enables patients to receive healthcare in ways that provide more convenience and value. The care.ai Platform connects patients with care teams in a meaningful and impactful way, allowing for a positive continuum of care.

Predict, Prevent and Protect

With the largest machine learning behavioral dataset for healthcare, care.ai protects patients and predicts problems before they escalate.

Convenience for Care Providers

Avoids time-intensive on-site visits for care providers by offering more efficient way of delivering care, while maintaining patient satisfaction.

Timely Access to Care

Creates deeper relationships between care providers and patients, allowing for more timely interventions.

Real-Time Intelligence

Alerts care teams immediately if potential problems arise, directly to their own smart devices.

Workforce Optimization

Automate burdensome, manual tasks while improving processes in real-time and optimizing performance.

Healthcare organizations shouldn’t have to choose between efficiency and quality. The care.ai Platform automates manual tasks, creating efficiencies that improve the quality of care while achieving higher compliance rates.

Improve Processes

Continuous monitoring delivers real-time insights and reporting to ensure proper protocols are always being followed.

Single-Click Reporting

Delivers a unified view across the organization, saving hours of time in collecting and organizing data for reporting purposes.

Make Better and More Timely Clinical Decisions

AI and machine learning replaces countless hours of menial tasks, allowing care providers to focus more on their patients.

Quickly Adapt to New Regulations

Provides customizable configuration to fulfill frequently evolving compliance and regulatory mandates.

The World’s Most Advanced Virtual Nursing Platform

Enable Virtual Nursing by leveraging the most advanced in-room sensors, AI, and automated documentation capture to power virtual admission, virtual rounding and virtual discharge workflows.

A Comprehensive View into the Care Environment

care.ai™ Virtual Nursing is assisted by real-time, AI-powered autonomous inferencing. The care.ai™ Platform can automatically detect potential problems such as fall risks, providing an additional level of patient safety support.

Virtual Nursing features can be tailored to the specific needs and focus of your care team and organization.

A Second Nurse in the Care Suite

care.ai™ Virtual Nursing delivers a new and enhanced layer of support to care teams. Virtual Nurses can manage a wide variety of patient care tasks, from routine monitoring and documentation to education, precepting and compliance reporting. On-site nurses are then able to focus more time and attention on the crucial hands-on care that only they can provide. The results include improved clinical outcomes, higher patient satisfaction scores, greater staff retention and reduced operating costs.

The World’s Most Advanced Virtual Nursing Platform

  • Small device footprint utilizing in-room TV
  • On-demand two-way audio/video conferencing
  • Activation via menu or voice
  • Multi-stream video for family calls, care team consultation, language translation
  • Automatic TV activation & switching
  • Automatic call transcription

Insights

The care.ai Virtual Nursing solution includes powerful reporting and analytics tools that provide granular-level data on session parameters, protocol adherence and care team efficacy.

Use the IDA Command Center Performance module to view Virtual Nursing session data over any time range, from a per-Sensor level to across your entire organization. Know the number of sessions held, session duration, which rooms, which nurses, tasks completed and more.

Reporting data can be integrated with EMR and other applicable systems, and used for regulatory compliance, reimbursement support, and admin planning.

Pediatric use cases:

None provided

Users:

Clinicans 

EHR Integrations

Integrations:

Acute care EMR, Patient portal, Home health, Behavioral health, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Behavioral health, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

1. Embedded within EHR but focused on logistics & transitions

VectorCare is designed to integrate directly into the EHR workflow (via SMART on FHIR), enabling ordering, dispatching, scheduling, and tracking of non-acute care services (transportation, home health, DME) from within the same clinical system.

In contrast, standard EHRs are built primarily for clinical documentation, orders, billing, and care delivery – not typically orchestrating vendor networks, transport logistics, or cross-setting workflows in the same way.

Why this matters: It reduces friction (no separate logistics portal), improves visibility of transitions, and keeps everything in context of the patient encounter rather than separate systems.

2. Real-time, bidirectional SMART on FHIR integration & workflow embedding

VectorCare supports SMART on FHIR standards: it can be launched in the EHR context, exchange data in real time, embed scheduling/ordering into the EHR, and keep logistical data (e.g., transport status, pickup ETA) in sync with clinical data. 

Standard EHR functionality often relies on internal modules (e.g., transportation scheduling or case management) or separate logistical systems, with less agility, fewer vendor-agnostic integrations, and more manual work or data duplication.

Why this matters: With SMART on FHIR, you gain plug-and-play app-style flexibility, minimizing custom integration efforts and enhancing interoperability across systems and vendors.

3. Built for networked care logistics, not just patient records

VectorCare gives you a marketplace of credentialed vendors (transportation, home health, DME), multi-vendor broadcasting, real-time vendor performance tracking, no-show/cancellation reduction, rideshare orchestration, etc. 

EHRs are excellent at storing, processing, and retrieving clinical data. They often don’t include best-in‐class vendor management and logistics orchestration out-of-the-box (especially across non-clinical service providers).

Why this matters: When you’re coordinating post-acute, transitional, or non-acute services (like discharge transport or home health setup) the logistics layer is as important as the record layer. VectorCare is tailored for that.

4. No-code workflow builder + configurable logic vs standard rigid workflows

VectorCare emphasizes a configurable, no-code workflow builder, giving operational teams the ability to define logic-based workflows (e.g., discharge → transport → home setup) without heavy IT builds. 

Traditional EHR workflows tend to be pre-configured, more rigid, and often require custom build/IT involvement for non-standard processes (especially logistics transitions).

Why this matters: The flexibility helps adapt to varied care-transition processes across hospitals, home health, payers, etc., and potentially faster time to value.

5. Analytics, logging, and logistics-centric KPIs vs clinical/documentation focus

VectorCare supports real-time tracking, vendor performance KPIs, machine-learning-based insights, and data on transitions, throughput, cancellations, etc. 

EHRs typically focus analytics on clinical outcomes, documentation quality, and internal care delivery metrics, less so on external logistics, vendor networks, or cross-setting service orchestration.

Why this matters: For enterprises focused on reducing length of stay, avoiding readmissions, or optimizing the full care-transition pathway, the logistics data layer provides novel metrics and actionable insights.

6. Vendor-agnostic & multi-vendor orchestration vs single-vendor lock-in

VectorCare is built to interact with many vendor types (transport, DME, home care), broadcast to multiple providers, select based on credentialing, etc. 

Many EHRs have modules or partner networks, but often the logistics/transport/home-care orchestration is either internal or limited to a small set of partners.

Why this matters: It enables health systems and payers to orchestrate across a broad ecosystem, not just the internal silo, and support more flexible, scalable vendor networks.

7. Focus on post-acute, transition, throughput, and service orchestration

As noted in published commentary, VectorCare is aimed at optimizing discharge processes, patient transitions, and non-acute service workflows — e.g., reducing a 31-minute process down to 3 minutes in one case. 

Case Management Society of America

EHRs are fundamentally built around acute/primary care workflows — charting, orders, results, typical inpatient/outpatient care — but may have less maturity for coordinating cross-setting transitions (home health, transport, DME) in a unified way.

Why this matters: For organizations with significant transition-of-care burden (e.g., large hospitals, payers, post-acute networks), this specialized functional difference can drive operational performance that standard EHR modules may not support as well.

Differentiators vs Competitors:

Deep SMART on FHIR / EHR-Embedded Integration

Built for true interoperability, VectorCare launches directly within the EHR using SMART on FHIR. It exchanges data in real time, allowing clinicians to order and track services without leaving the patient record.

Competitors: Typically operate as stand-alone portals or require complex integrations.

End-to-End Logistics Orchestration

VectorCare connects the full continuum of services — transportation, home health, DME, rideshare, and more — within one unified platform.

Competitors: Often specialize in just one vertical (e.g., NEMT, home health, or dispatching).

No-Code Configurable Workflow Builder

A no-code builder enables operations teams to design and automate workflows (e.g., discharge → transport → home setup) without IT intervention.

Competitors: Require custom development or rigid pre-defined workflows.

Vendor-Agnostic Marketplace with Multi-Vendor Broadcasting

VectorCare provides a credentialed marketplace of vendors and broadcasts requests to multiple providers simultaneously for the best match based on time, cost, or credentials.

Competitors: Typically locked to closed or limited vendor networks.

AI-Driven Insights & Predictive Analytics

Embedded reporting with ML-powered dashboards offers real-time visibility into vendor performance, cancellations, and throughput optimization.

Competitors: Offer basic reporting with limited operational insight.

Unified Patient Logistics Platform

VectorCare serves as a system-wide orchestration layer connecting hospitals, payers, and service providers—extending beyond transport into full patient logistics.

Competitors: Usually focus on isolated scheduling or dispatch modules.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Health Equity

Keywords

Images

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VectorCare - Smart on FHIR App for Epic

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Videos

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Epic Smart on FHIR App for Patient Logistics

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Downloads

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Company Details

Founded in 2018

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