**Provider Search** _“...find me a dentist in Milwaukee”_ _“Okay, the top dentists in Milwaukee are Dr. X and Dr. Y...”_ utilizing data on the National Provider Database, we are able to maintain information on provider By operation locations, insurance affiliations, and experience. By structuring this public data, we are able to have users efficiently search for providers based on their own personal needs. We will always showcase provider information, even if that provider is not a Talktor subscriber. However, we will always showcase our subscribers first to allow for quick scheduling. If a user wants to contact a provider that is not a subscriber, we will provide the phone number for the office if the information is available. **Appointment Scheduling** _“Schedule an appointment with my regular physician for Wednesday at Noon.”_ _“Sure! Wednesday at Noon is available for your appointment. Would you like me to add this to your calendar?”_ _“Yes.”_ When a user makes a request to see a specialist, we will filter through our database to match that user with a specialist that accepts their insurance and operates near their location; even if the provider is not a subscriber. However, if the practice is subscribed with Talktor, it will be on top of the listings to book, adding marketability and patient activity to our clients. If an appointment is not available, we can make suggestions based on time-slot availability OR send a notification to the receptionist that includes your contact information. This way, we always have a solution for moving patient forward. **Patient Acquisition** By integrating with Redox Engine, we are able quickly integrate with 98% of all EHR systems within the United States. Redox will structure our JSON and iCAL requests to fit the required formats of whichever EHR system we are working with. This means that we are able to easily add and edit calendar segments without the interference of a receptionist or call-center employee.

Use Case: Sympti.com for Immediate Healthcare Access

Scenario: Jane, a busy professional, wakes up feeling unwell with flu-like symptoms. She needs to find immediate medical care but doesn't want to spend hours in a waiting room.

Actions:

Symptom Check: Jane opens the Sympti app and enters her symptoms.

Location-Based Search: The app uses her location to find nearby healthcare facilities, including emergency rooms, urgent care centers, and telehealth providers.

Booking an Appointment: Jane selects an urgent care center and books an appointment through the app.

Insurance Verification: The app verifies her insurance details and confirms coverage.

Real-Time Updates: Jane receives real-time updates on her appointment status and estimated wait time.

Check-In: Upon arrival, Jane checks in via the app, reducing her wait time.

Post-Visit Follow-Up: After her visit, Jane receives follow-up care instructions and can schedule any necessary follow-up appointments through the app.

Sympti.com for Pediatric Healthcare

Scenario: Lisa, a mother of two, notices that her 5-year-old daughter, Emma, has developed a high fever and is complaining of a sore throat. She wants to find specialized pediatric care quickly and efficiently.

Actions:

Symptom Entry: Lisa opens the Sympti app and enters Emma's symptoms.

Specialist Search: The app filters healthcare options to show only pediatric specialists and facilities that cater to children's healthcare needs.

Telehealth Consultation: Lisa books a telehealth consultation with a pediatrician available through the app for immediate advice and initial assessment.

Appointment Scheduling: Based on the pediatrician’s recommendations, Lisa schedules an in-person appointment at a nearby pediatric clinic.

Insurance Verification: The app verifies Lisa's insurance details and confirms coverage for pediatric care services.

Real-Time Updates: Lisa receives updates on the appointment status, including any necessary preparations or documents to bring.

Check-In and Follow-Up: Lisa checks in via the app upon arrival at the clinic, and after the visit, she receives follow-up care instructions and can schedule any additional appointments or check-ins through the app.

Benefits:

Convenience: Easy and quick access to healthcare services without needing to leave home.

Personalized Care: Tailored recommendations based on John’s specific symptoms and needs.

Time-Saving: Efficient process from symptom entry to consultation, reducing wait times and hassle.

Integrated Insurance: Seamless insurance verification and confirmation of coverage.

Ongoing Support: Continuous care and follow-up options to ensure John’s health and recovery.