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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Allevia
Allevia

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Categories

Solutions

Description

Product Description:

Imagine if patients could write notes for their doctors. That's exactly what we do.

Allevia is an AI-powered patient intake solution that automates clinical documentation for healthcare providers.

Here's how it works:

1. Mobile Notification: As soon as an appointment is made at the office, the patient will receive a text message, email, or portal notification asking them to fill out a Pre-appointment Questionnaire. Patients can do this on any device, anywhere, any time.

2. AI-Powered Intake: Allevia uses intelligent algorithms to cross reference evidence-based literature with the patient's chief complaint, medical history, and visitation reason to identify the most pertinent clinical questions unique to their presentation.

3. Draft EHR Note: Allevia converts the patient's responses into a draft note directly in your EHR, leaving you with the best door note possible about your patient - _all before ever stepping foot in an exam room._

About Valhalla Healthcare:
We're a team of providers and programmers leveraging advances in artificial intelligence (AI) and machine learning (ML) to deliver the affordable, accessible, and effective healthcare everyone deserves. Our first solution is Allevia™, a fully patient-driven, AI-powered intake solution that automates clinical notes for healthcare providers.
Product Description:

Rhinogram’s proven digital communication strategy provides solutions that empower patients and staff with a complete and compliant digital patient journey.

Optimize care and communication with patients and full care and administrative teams securely and effectively in one HIPAA-compliant platform that elevates care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

  • Receive patient-initiated direct SMS/MMS text messages via your existing system phone number.
  • Respond to 6-10 patients via the Rhinogram platform in the time it typically takes to respond to the needs of one patient via phone cal. 
  • Automate and expedite the patient intake process and consent with RhinoForms that patients can complete from their phones with as little as one bar of cellular service, or through an in-office ipad.
  • Automatically send patients payment link to click to pay their bill for faster processing.    
About Rhinogram:

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

  • 80% reduction in intake time
  • Up to 30% increase in net new patient acquisition
  • 70% decrease in phone call volume
  • Up to 30% increase in administrative efficiency
  • Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

  • HIPAA Compliant mobile messaging
  • 4.9 stars in Capterra, G2, and apple app store
  • Serving over 50+ healthcare specialties
  • 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

  • Patient-initiated (inbound)
  • Organization-initiated (outbound)
  • Team member to team member (internal)
  • Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

  • 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
  • Digital Patient Intake forms and supported workflows
  • Automated appointment reminders, no-show re-engagement, and rescheduling
  • Secure calls, video calls, telehealth, and photos
  • Insurance, medication management, and records access
  • Digital payments through RhinoPay, compliant with apple pay and google pay.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Less EHR TIME

Providers see a 30% reduction in EHR use and 63% fewer clicks.

Optimized Efficiency

Allevia™ streamlines clinical workflow by 50%, freeing up clinical and ancillary staff.

More Patient Care

Allevia™ saves 720 clinic-minutes/month, leading to more time for patients.

Proven ROI

Allevia™ generates over $100,000 additional annual revenue per provider .

Pediatric use cases:

None provided

Users:

Doctors

Description:

Bee Well Pediatrics in El Paso Texas continually seeks to innovate and integrate in order to provide access and continuity of care. Bee Well Pediatrics implemented Rhinogram for its ability to reach and engage patients even at a distance, while also integrating into existing workflows and processes, and auto-populating the electronic health record systems to optimize and integrate with existing workflows. 

When a child gets sick or has an accident, time is of the essence. Parents want to get their children seen by a doctor without having to wait weeks for an appointment or miss an afternoon of work or school because of long wait times. 

In a study of 21 million outpatient visits, researchers found that more than one-fifth of doctor’s visits had wait times longer than 20 minutes and Medicaid patients were more likely to wait even longer. In El Paso, patients face the longest wait times in the country–just under 27 minutes. Across the nation in major and mid-sized metropolitan areas, scheduling a new patient appointment takes an average of 24 days to be seen.

For Bee Well El Paso Pediatrics, integrating Rhinogram means treatment can be provided to patients wherever they may be leading to better care and better patient experience.

Pediatric use cases:

The average a patient spends in a pediatric office is more than 2 hours for a 15-minute appointment. Pediatric systems like Bee Well can better cater to the needs of busy parents and caregivers with Rhinogram and reduce wait times through virtual care options for busy patients and those who do not need to be seen in person. Parents can interact with pediatric systems safely and securely to complete every task across the patient journey digitally: 

  • Initiate an SMS/MMS text message to the Pediatric system's main phone number to ask questions and initiate a new patient appointment without having to make a phone call. 
  • Receive, complete, and digital intake forms automatically from the system via SMS/MMS text link and can complete intake forms on their mobile device with as little as one bar of cell service, and without having to take the added step of logging into a portal, download an app, print out forms or complete them by hand. 
  • Receive appointment reminders and utilize self-service rescheduling.
  • Check in remotely, remain safely within a virtual waiting room, and receive instructions to go to their exam room on the day of the appointment. 
  • Message real-time with the administrative and care team and participate in virtual video care interactions vs in-person. 
  • Receive and reference aftercare instructions, initiate a text with follow-up questions, and follow-up appointments, receive ongoing education and campaign blasts, and complete payments via RhinoPay. 
Users:

Pediatric system, medical facilities, clinical care, and administrative team members, patients, authorized family members, caregivers, and 3rd-parties.  

EHR Integrations

Integrations:

Ambulatory EMR, Patient portal, ADT, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, eClinicalWorks, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Other, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

vs. EHR Templates - Templates, although useful on a provider-specific basis, have faced more scrutiny for their role in medical errors and liability. [Studies](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3797550/) suggest EHR templates are associated with lower quality care, inaccurate documentation, and increased risk of fraud.

vs. Scribes - Although helpful in reducing documentation burdens and increasing productivity in some specialties, medical scribes bring significant fixed costs to an organization. Allevia™ is capable of reducing fixed costs by 90% by decreasing the need for auxiliary transcription personnel while maintaining or exceeding productivity gains compared to scribing services.

vs. Dictation/Transcription - Studies show speech recognition technology used for medical dictation and transcriptionists can have [error rates up to 96% and 58%](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6203313/), respectively, with most involving clinical information and requiring more time for manual review. Transcription services are associated with significant license fees per provider or difficult-to-account price per line fees, contributing to additional fixed costs and budgeting issues.

vs Portals - Current patient portals face [several limitations](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4733220/) on the clinical data that can be collected from patients. Allevia™ is not intended to replace portals; instead, think of Allevia™ as a plug-in that enhances a portal's capability to gather clinical precise clinical data by guiding the patient through highly-pertinent clinical questions.

Differentiators vs Competitors:

* Preserves Clinical Workflow - Allevia is a 100% patient-facing solution that preserves provider workflow in the best way possible - by not having providers interact with the technology at all.

* The Best Door Note Possible - Allevia provides a draft EHR note _before_ they even see their patient, giving them a "road map" in advance that can be used to develop a higher quality care plan. Additionally, research suggests equipping providers with the patient's unique history beforehand contributes to [higher patient satisfaction](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4535210/).

* Higher Quality Encounters - Other scribing technologies _still_ require the provider to spend their already-limited amount of time with patients on clinical intake and history taking, which is [associated with _lower patient satisfaction_](https://www.ncbi.nlm.nih.gov/pubmed/8454118). By engaging in clinician-level intake outside of the exam room, Allevia maximizes the quality of the patient-provider encounter by reducing clinical interrogation time, allowing providers to focus consultation time on the tasks that truly drive positive outcomes: shared decision-making, patient education, and the physical exam.

* Device-independent - [Recent reports](http://time.com/5568815/amazon-workers-listen-to-alexa/) suggest private company staff may be listening in on smart speaker conversations and other hardware. Additionally, hardware requirements contribute to significant fixed costs and may pose additional exposure to security risks. Allevia™ is a cloud-based, device-independent web application that provides patients maximal privacy and security within our encrypted, HIPAA-compliant servers accessible only by a limited number of our administrators - not by the big tech companies.

* Unified Branding - We understand the importance of your organization's brand power in the eyes of your patients. That's why we're happy to white-label our system with your organization logo and color scheme.

* No Behavior Changes - Not all patients use voice-based tools - but virtually all interact with touch-based mobile devices every day. Allevia maximizes compliance and usability with a touch-based system that can be done anywhere, any time, and on any device.

Differentiators vs EHR Functionality:
  • Patients and healthcare systems alike can initiate an SMS/MMS text message safely and securely without patients having to log in to a portal or log into an app 
  • Integrated natural language conversion 
  • Easily and HIPAA-compliantly communicate with new and existing patients the way they want to communicate
  • No broadband is required, patients can text message the system's main phone number, receive messages, complete and sign intake forms, send photos, participate in video calls, receive aftercare messages, and pay their bills without ever having to log in to a platform or app. 
  • Utilize workflows, automation, AI, and integration with EHR systems to optimize processes and provide the best care as efficiently and conveniently as possible. 
Differentiators vs Competitors:
  • SMS/MMS bi-directional communication with both patients and every member of the care and administrative team across the entire patient journey  
  • Fully integrated HIPPA-compliant, secure messaging and content management 
  • Team chat, full visibility, and @ mentions for staff task assignments 
  • EHR Integration with auto-populate feature 
  • AI and smart message routing and workflow automation  
  • Implementation and efficiency  

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Company Details

Founded in 2017

Founded in 2015

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