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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Conversa
Conversa

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Categories

Solutions

Description

Product Description:

Conversa offers an industry leading Automated Virtual Care and Triage™ platform that enables health systems to remotely monitor, analyze and communicate with patients and healthcare consumers at scale—for chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, and many other use cases. The platform automates care where possible, identifies at-risk patients and provides digital triage to higher levels of care for those patients when necessary, e.g., phone calls, telehealth, e-visits or scheduling in-person consults.

About Conversa Health:

Conversa is healthcare’s leader in delivering personalized, automated engagement at scale for patients, members, employees, and consumers. With Conversa Connect™, its proprietary patient profiling and health signals engine, and an extensive library of clinically-intelligent engagement programs, Conversa enables healthcare organizations to effectively and efficiently manage patients across the care continuum. Leading health systems, payers, and pharma companies are using Conversa to develop meaningful relationships and drive better health outcomes at scale. To learn more, visit conversahealth.com, follow @ConversaHealth or text HELLO to 77877.

Product Description:

LookDeep is revolutionizing telemedicine by using advanced computer vision and AI technology to help hospitals continuously monitor all patients through VisionAI™. Our pioneering zero-cost hardware model and modern, SOC2-certified software dramatically drive down the cost of inpatient video – enabling hospital-wide deployments supported by a virtual care center. AI-powered video monitoring helps tackle critical issues such as patient safety, room conditions, movement and mobility, and patient location and recovery. With LookDeep, hospitals can be present for every patient at every moment. Learn more at www.lookdeep.health.com.

About LookDeep Health:


LookDeep is revolutionizing acute Virtual Care by using advanced computer vision and AI technology to help hospitals continuously monitor patients through VisionAI. Our pioneering, zero-cost hardware model, and SOC2-certified software dramatically reduces the cost of inpatient video – enabling hospital-wide deployments, not just the typical 3-5% highest risks patients. LookDeep's AI-powered video monitoring is the only peer-reviewed, published AI on the market and helps tackle critical issues such as patient safety, room conditions, movement and mobility, and staff safety. LookDeep's flexible platform also allows hospitals to use the assets they already own, such as their own video equipment and smart TV's. 

LookDeep's complete platform can be used for:

  • Virtual Nursing - Admits, discharges, transfers, mentoring, translation services and more
  • Virtual Sitting / Observation - detect movement, detect lack of movement, prevent falls, prevent elopement, and more
  • Virtual Rounding by Specialists, including PT, Pharmacy, Case Managers and more
  • Family visits to help patients understand and follow discharge orders and for families be present for key updates
  • Flexible Staffing if you don't have the staff to help get your Virtual Care program, we can help with short term or long term trained team members

With LookDeep, hospitals can be Ever Present for Every Patient at every moment.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Live Video View (Virtual Sitting) or Virtual Visits

Yes, 24/7 tier 2

all data exportable, core metrics for sitting and interactions generally provided

Integrates with models from leading AI transcription companies (pluggable framework to include your organization's preferred vendor)

Integrates with Smart TV in the Room or In Room Systems (e.g. GetWell)

The platform allows health systems to configure common workflows and unique ones to an individual hospital, unit or similar units across hospitals, or to any combination thereof (for both internal and external clinical staff)

ADT, In Room devices like call lights and buttons, nurse call systems, and more.

We collect dozens of data points a second to assess patterns of staff (time in room, response time to alarms, etc) and the patient (movement in bed, patient location, overnight rest, pressure risk and more)

LookDeep uses the concept of AI nudge to create human AI collaboration in ways that align with your clinical workflows and AI performance. For example, we nudge the virtual sitter to pay attention to a specific patient because of their actions, movement, behavior, but the person takes the action (talks them down or hits alarm button). For pressure risk, we simply report a lack of movement and turning, the virtual nurse can bring additional context (meds changed, labs results, etc)

ADT, AD, Nurse Call, Buttons and TVs in the room and more.

Use Cases

Description:

Chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, COVID and many other use cases. Example: Conversa integrates remote patient monitoring (RPM) and other devices to incorporate vital signs and biometrics into its automated digital pathways where needed. Seeking to care for lung transplant patients better at home to avoid exposure to coronavirus, UCSF integrated a Conversa chat program with a home spirometry kit to detect early signs of declining lung function.

Pediatric use cases:

Pregnancy Support Program Support pregnant women via education, collecting patient concerns, and steering 

to health systems services


First Year Parents Program - Educate on topics that come up at regular appointments, collect health status and concerns, and increase care coordination across health systems

Also Pediatrics programs around obesity, anxiety, depression, nutrition.

Users:

Healthcare consumers on behalf of the Health System, Health Plan

Description:

LookDeep Clinical Action Platform serves to create one flexible platform for multiple video needs inside the hospital (in addition to AI patient monitoring). Supported Tele Use Cases Include Inpatient:

  • Tele Consult
  • e-Sitting
  • eICU (for the ICU or rest of the hospital)
  • Emergency Department (consults / admitted patients)
  • Family Connect (Video Visits)
  • Early Warning / Centralized Monitoring Teams
  • Fall Prevention
  • Elopement Prevention
  • Pressure Injury Prevention
  • Admits, Discharges and Transfer improvement
  • Specialitsts Rounding
  • Case Management improvement


Pediatric use cases:

Family Connect (Video Visits)

Early Warning / Centralized Monitoring Teams

Elopement Prevention

Admits, Discharges and Transfer improvement

Specialitsts Rounding

Users:

Care Providers, e-Monitors (Sitters or Providers), Patient Family and Loved Ones

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys

Hardware Compatibility:

Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen

Hardware Compatibility:

Not applicable

Client Types

Differentiators

Differentiators vs EHR Functionality:

CB Insights, technology market intelligence company, issued a new report ranking Conversa Health tops (among 200 companies reviewed) in the “leader” category of its analysis of companies providing artificial intelligence-enabled chatbots for self-triage. Conversa scored highest in CB Insights’ analysis on both “ability to execute” and “market strength.” https://conversahealth.com/automated-self-triage/.


With Conversa Connect™, its proprietary patient profiling and health signals engine, and its extensive library of Virtual Care programs, Conversa enables healthcare organizations to serve automated, personalized doctor-patient conversation experiences around chronic condition management, post-hospital discharge, pre- and post-surgery, medication adherence, consumer health education and lifestyle health coaching.

Differentiators vs Competitors:

More impactful results than others

  • Improved patient satisfaction: 97% of patients feel Amwell-Conversa helps them manage their care
  • Better patient engagement: 87% of patient feel more connected with following their care plan
  • Reducing procedure show rates: Over 70% reduction in colonoscopy no shows
  • Care team satisfaction: 82% of care team members recommend using Amwell-Conversa with their patients
  • Reducing hospital readmission: ~32%+ reduction in readmission rates among Medicare patients
  • Improved treatment adherence: 89% reduction in premature treatment among cancer patients

And more third party validation than other competing companies https://conversahealth.com/best-remote-diagnostics-company/

Differentiators vs EHR Functionality:

Flexibility, Capability and Time to Value. LookDeep can be up and running technically almost instantly and is regularily building and adding new capabilities that are available to the hospital without upgrades or IT intensive labor.

Differentiators vs Competitors:

LookDeep seeks to eliminate the hardware cost ($0 per room) to scale to every room in the hospital and charges based on usage - per patient per day.

In addition, no existing telemedicine platform embeds AI that actually helps monitor patients when a provider cannot be present.

Recently, LookDeep shared what we believe will be the most transparent, peer-reviewed paper to date on AI for Smart Hospitals (pre-print of our manuscript, submitted to Frontiers in Imaging - Imaging Applications here) in real-world hospital settings.  

https://www.linkedin.com/pulse/real-world-ai-hospitals-breaking-through-noise-building-singh-swu3c/

Keywords

Images

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Most Flexible & Future Proofed Platform

Videos

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Conversa Overview - Better Conversation. Better Care.

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Downloads

How Automated Virtual Care Is Making an Impact on Healthcare’s Trillion-Dollar Problem - Conversa
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(Forbes) The CEO's Blueprint: Setting The Direction For The Smart Hospital.pdf

Alternatives

Company Details

Founded in 2014

Founded in 2019

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