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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare’s core offering is a software platform, provided exclusively to health systems, that orchestrates digital demand and health system capacity across all lines of care. 

The platform attracts high-value, commercially-insured consumers by providing a highly discoverable, fully-digitized and unified experience while amplifying health systems’ existing EMR, caregiver and brand investments. The uniqueness of DexCare lies within its intelligent navigation and load balancing across providers, settings, modalities and service lines. DexCare’s data-driven engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals. 

DexCare powers the digital engine of leading health systems across the U.S., including Kaiser, Houston Methodist, Mass General Brigham and others. DexCare-powered digital experiences attract 30% more new patients, 85% of whom are commercially insured, capture 8x downstream revenue, generate over 20% per patient encounter in cost savings, and deliver net promoter satisfaction greater than 90%.

About DexCare:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare is a patient acquisition and operational efficiency platform that integrates all care services (virtual care, same day care, primary care, specialty care) making it simple for consumers to find and schedule appointments, and request on-demand video visits within a single application. The platform also has an Intelligent Optimization engine that can manage provider capacity across same-day modes of care to match consumer demand for services.  

Product Description:

TytoCare is a virtual healthcare company that enables leading health plans and providers to deliver remote healthcare to the whole family through its Home Smart Clinic. Combining a cutting-edge, easy-to-use, FDA-cleared device with AI-powered guidance and diagnostic support, the Home Smart Clinic enables the whole family to conduct remote physical exams with a doctor, replicating in-clinic exams for immediate answers from home. TytoCare drives utilization rates that are over six times higher than traditional telehealth services; reduces the total cost of care by an average of five percent; diverts ED visits by an average of 11.3%; and has a high average NPS of 83. The Home Smart Clinic includes Tyto Engagement Labs™, a proven framework of engagement journeys designed for the successful deployment and adoption of the solution. To complete its offering, TytoCare also provides the Pro Smart Clinic, for professional settings outside the home to serve rural clinics, schools, workplaces, and more. TytoCare serves over 220 major health systems and health plans in the U.S., Europe, Asia, Latin America, and the Middle East. For more information, visit us at tytocare.com.

About TytoCare:

TytoCare is transforming primary care by putting health in the hands of consumers. We seamlessly connect people to clinicians to provide the best remote home examination and diagnosis solutions. TytoCare has three telehealth products: TytoHome™ for consumers, TytoPro™ for professionals, and TytoClinic™ for remote point-of-care locations. All solutions are designed to replicate a face-to-face clinician visit and include a hand-held modular examination tool for examining the heart, lungs, skin, throat, ears and body temperature; a complete telehealth platform for sharing exam data, conducting live video exams and scheduling visits; a cloud-based data repository with analytics; and built-in guidance technology and machine learning algorithms to ensure accuracy and ease of use. The TytoCare platform also allows for simple integration with EHR systems and other telehealth platforms. For more information, please visit www.tytocare.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Rapid loading, consumer-facing digital and mobile experiences, purpose-built to drive traffic and conversion for health system web sites. Next-generation search engine for health system digital front doors, apps, and other websites that empowers users to find care quickly and effectively via modern search capabilities and a frictionless consumer experience. Intelligently matches care options to consumers by balancing the goals of patients, clinicians, and health systems, and then features the best fit recommendations. The platform also provides multilingual and omni channel options, no app download or authentication is required, is integrated with the EHR, provides available scheduling options including virtual and other provider alternatives if preferred options is unavailable.

Whether by phone or video, you can provide on-demand virtual care that patients love with our white-labeled, turnkey virtual capability. Our intuitive, end-to-end virtual platform offers scalable care for patients while optimizing capacity across your clinician pool. Patients are routed based on your specific business guidelines with our proprietary intelligent matching models. Included is patient intake, waiting room, queueing, testing tech visibility, etc.

Can use DexCare's white label virtual capability or connect with your existing virtual platform to serve up slots to patients and help them book appointments.

Intelligent navigation guides patients to providers based on patient preferences, location, condition, provider availability, health system capacity, preferred modality, etc..

Analytics experts work with your team to develop insightful dashboards with rich, informative analytics such as visit data, clickstream analytics, clinician performance metrics, and patient experience ratings. Your team has a command center at their fingertips to gauge performance and help your organization improve patient acquisition and align system capacity with patient demand.

Use Cases

Description:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors)

Pediatric use cases:

Routes to available pediatrics appointments, enables an individual to schedule for their child and enables virtual pediatrics visit.

Users:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors), scheduling administrators, and digital marketing and patient experience teams.

Description:

RPM

Enhanced Telehealth visit in the patient home

Telemedicine Cart Replacement


VPC

Employers

Schools

Urgent Care

Chronic Care

Episodic Care

Longitudinal Care

Urgent care bottlenecks

Specialist referrals

ED Triage

Employee Wellness

Visiting Nurse

Tele-EMS


Pediatric use cases:

Children w/Medical Complexities, Palliative Care, Hospital at Home, School Based Telemedicine

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

None provided

Integrations:

Ambulatory EMR, Patient portal, Pop health platform, Home health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

End-to-end online/mobile booking, virutal care and at-home transactional platform that supports an access & convenience business model. The platform is built as a consumer-facing technology that is built on modern technology and designed for a 10x better consumer experience. Because it sits above the EMR application, the platform has an integration & service layer which connects the transactional components of the same-day platform with the EMR providing continuity of care.

Differentiators vs Competitors:

DexCare makes care options much more discoverable to consumers anywhere they are online. The platform intelligently guides consumers to the safest and best care options, and then connects the resources, people, and facilities, offered by the health system to patients in a way that automatically allocates those resources when and where they’re most productive. 

It guides patients to care options meeting their criteria and books their in-person or virtual appointments in real time. The capacity optimization also generates significant growth and efficiencies for health systems with results such as: a 40% increase in physician capacity through smarter appointment scheduling; a net 30% increase in new patients, the majority of whom are commercially insured; and a resulting eightfold increase in downstream revenue.

Differentiators vs EHR Functionality:

TytoCare is built for organizations that are looking to go beyond marking the checkbox for telehealth, and are truly looking to competitively differentiate patient care. Aside from cost containment, TytoCare focuses on revenue generation/net new patient acquisition methods like retail partnerships with Best Buy that directs a consumer purchase of a TytoCare device to a respective health system in the given location. With the transition from fee for service to value based care, TytoCare has gained significant traction w/@risk models, hence the wide adoption in the payer and payvider (health systems w/private plans) space.


Through the pandemic, telehealth has become a common term, but clinicians have lacked essential data required to properly assess and diagnose. A simple example would be an ear infection; imagine an ENT referral without needing to bring the patient inside the hospital walls.


No other solution on the market has the FDA approval to offer what TytoCare can in a patient home.

Differentiators vs Competitors:

Other solutions require 6+ technologies (separate video, separate otoscope, separate stethoscope, etc) to do what TytoCare does in a single kit/platform.


Not only does TytoCare leverage existing EMR capabilities for scheduling/on-demand visits, we also take the data collected (bp, heart rate, weight, SP02, heart sounds, lung sounds, video of the ear/throat) and flow directly into the chart.


TytoCare supports both live and asynchronous visits. Video-only solutions lack the ability to collect relevant data required by clinicians to properly assess a patient virtually. RPM Solutions lack the ability to seamlessly escalate to a live interaction should an event occur. Telemedicine carts are 10x the cost and require steep learning curves to maneuver multiple technologies compared to TytoCare's all-in-one approach with a single device plus app methodology.

Keywords

Images

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Videos

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TytoCare Home Smart Clinic

Downloads

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Company Details

Founded in 2019

Founded in 2012

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