In 2009, the United States Department of Veterans Affairs selected Vecna to implement VetLink patient self-service as part of an initiative to improve efficiency in patient and staff workflow. Vecna deployed patient self-service to 154 VA medical centers and thousands of community-based outpatient clinics associated with these medical centers, and installed 6,000 kiosks serving 9 million patients. Nearly a decade later, Vecna’s solution continues to save time and money, and to improve satisfaction for thousands of Veterans their families every day.

Vecna provides innovative healthcare technology to acute and ambulatory health systems delivering a comprehensive suite of solutions designed to streamline the critical time from scheduling an appointment to receiving care. Vecna’s platform gives patients and providers the tools to streamline check-in while reducing costs and improving revenue cycle management. Vecna’s ability to deliver automation through integration into existing patient portals allows healthcare systems to modernize and standardize check-in activities for staff and patients ensuring a consistent and efficient experience.

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, insurance validation, and much more:

• AI dynamic scheduling (queue-based or time-based)
•  Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
• Appointment Reminders
• 2-Way Patient Communication 
• Configurable Workflow and Fields 
• Full EMR Integration (EPIC, ECW, Athena, etc.)
• Existing Patient data pre-populated
• Image Capture (license, insurance, etc)
• Remote Check-in
• Document signature (HIPAA, release forms, etc.)
• White Label

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

• Digital Front Door
• AI Data Collection and Triage 
• Decision Support and Scribe
• Post Patient Engagement
• Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

Express Check-In | Advanced Queuing | Patient Flow Management | Appointments & Walk Ins | Demographics | Insurance Eligibility | Surveys | Wayfinding

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, and insurance validation:

• Configurable Workflow and Fields 
• Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
• Existing Patient data pre-populated
• Drivers license recognition automatically fills in basic patient information
• Document signature (HIPAA, release forms, etc.)
• Queue and time based scheduling capabilites
• Front desk has the ability to take over the session for patients that are unwilling or unable to complete on their own
• EMR intergration eliminates double work and ensures patient data accuracy
• 2-Way Patient Communication 
• Appointment Reminders
• Remote Check-in
• White Label
• No app to download

AdviNOW is a complete end to end patient encounter automation tool. Our Digital Front Door is the first step in a revolutionary system that uses Artificial Intellegence and Augmented Reality to combine all aspects of data collection, triage, scheduling, decision support, EMR scribe, coding assistance, payments, and post patient engagement automation.