Medumo optimizes communication between care providers and patients. By serving as a digital liaison, Medumo’s customizable navigation solutions ensure that patients complete their pre-appointment tasks, show up on-time, and continue to follow care plan instructions long after their visit or procedure. Medumo’s flexible multilingual platform serves as a digital front door to patients across all appointment types. Medumo’s technology adapts to appointment and patient specific attributes to deliver tailored content designed to engage patients and drive down no-show rates. https://www.medumo.com/

At Philips, we look beyond technology to the experiences of consumers, patients, providers and caregivers across the health continuum – from healthy living and prevention to diagnosis, treatment and home care. We unlock insights leading to innovative solutions that enable better care at lower cost. With leading research, design and innovation capabilities, we partner with our customers to transform the delivery of healthcare. Our approach - A fresh perspective on the future of health: We believe that meaningful solutions – those that make a real difference – are developed in partnership with our customers, with an understanding that quality patient care extends outside the hospital walls. Compliance - Delivering meaningful solutions by doing the right thing: By holding ourselves to the highest ethical standards you can focus on what matters most — providing quality care to your patients. Sustainability - Acting today to protect tomorrow: From our products to our people, we are committed to leading by example through our environmentally and socially responsible programs. https://www.usa.philips.com/healthcare/about/philips

Our unique HRA solution uses conditional, dynamic, and conversational questionnaires that are easy to use and understand. Loyal’s comprehensive HRA library consists of 24 HRAs across multi-disciplinary service lines.

• Behavioral Health
• Cardiovascular
• General Health
• Neurology
• Oncology
• Orthopedics
• Pulmonology
• Weight Management

Benefits:

• HRA content stays up-to-date with evolving health science advancements using advanced risk assessment algorithms, clinically validated content, and an industry-recognized scoring system.
• Guide consumers through each step of the HRA process and provide them with evidence-based risk reports and simple next steps.
• Leverage smart exclusion logic to only reach out to patients if appropriate.
• Deploy assessments as customizable landing pages, chat integrations, or Loyal search integrations.
• Track every interaction and get comprehensive reporting to better identify and address gaps in care.

Results:

• Increased conversions up to 5X more than other HRA solutions
• Identifies patient risk levels for more efficient triage and accurate patient provider matching
• Leverages existing patient population data sets for reactivation campaigns, reducing the resources needed for new patient acquisition.

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S.