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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
Platform designed by healthcare users for a seamless patient financial engagement.
About HealthPay24:
HealthPay24 provides a simple, secure view of every patient’s total financial responsibility in one convenient system that is easy, intuitive, and most importantly mobile! We tailor your patients’ experience to match your clinical services with digital patient messaging and actionable insights to create a truly patient-driven payment model that delivers exactly what your patients want. Our healthcare payment system offers both modern and traditional payment methods, so your patients can choose the best option to suit their needs. Giving patients alternatives including discounts, loans, and flexible payment plans creates a simple, yet effective medical billing solution for every provider. We work with your system, allowing you to keep your current EHR/PMS/ERP system in place, upgrade it, or use multiple systems and continue to use the same payment solutions. We provide exceptional automated payment processing and posting to eliminate labor-intensive, error-prone manual processes, all while considering what your patients truly need in a billing system – flexibility!
Product Description:

With the complexity and demands associated with healthcare delivery today, seeing the whole picture is more important than ever. The end-to-end Human Understanding Program is designed to help you capture and act on what matters most to consumers, communities, patients, families, and care teams. 

The Human Understanding Program delivers the capabilities you need to turn strategic aspiration into action in critical focus areas including workforce engagement, consumer insights, patient and consumer experience, and marketing strategy. 

Unlock the power of Human Understanding to improve care, enhance performance, and catalyze growth.

NRC Health is ranked #1 Best in KLAS for patient experience improvement.

About NRC Health:

For more than 40 years, NRC Health has led the charge to personalize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding™ helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship. Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Payments Engagement

  • Capture payments as early as pre-service estimation
  • Take payments from anyone, from anywhere, for anything
  • Offer secure transactions & multiple payment options
  • Deduct employee copays from payroll with Employee Easy Pay

Reconciliation Automated Posting

  • Single system to check against your bank and settlement data
  • No more disparate systems
  • Automatic transaction posting to ERPs/accounting system or PMS

Communicate Mobile & eBilling

  • Drive web & visitor traffic from digital payment communications (email, text, web)
  • Integrated statements & IVR
  • Promote events, donations & fundraisers on payment receipts

Reporting Analytics & Insights

  • Identify & monitor KPIs
  • Track patient satisfaction levels
  • Enhance & track patient payment journeys
  • Automate, share, permission, and export reports
Pediatric use cases:

None provided

Users:

Patients, Providers, Administrators

Description:

The Human Understanding Program delivers the capabilities you need to turn strategic aspiration into action in critical focus areas including: Experience, Marketing, Institutes, Reputation, and Workforce. 

Each set of capabilities unlocks Human Understanding at the right time and place within your organization to improve care, enhance performance, and catalyze growth.

Pediatric use cases:

NRC Health's Human Understanding Program can be fully integrated into pediatric care setting. 

Users:

C-Suite, Healthcare Boards, Patient Experience Leadership, Marketing Leadership, Care teams, 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Other, Allscripts, Meditech, McKesson, GE, Cerner

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other

Integrations:

Acute care EMR, Ambulatory EMR, Not applicable

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Other

Hardware Compatibility:

Not applicable, Mobile / Tablet (web optimized)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

N/A

Differentiators vs Competitors:

At NRC Health, we’re your partner. Working together, we bring solutions to your biggest challenges and help you connect with patients as unique individuals to revolutionize the care experience for everyone. 

Long-term, service-centered partnerships

We walk the walk. We’re dedicated to understanding you and your unique needs. Where other companies are creating barriers, we’re building bridges so you can stay connected to us.

Innovative products and thought leadership

Our integrated, programmatic solutions and innovative thought leadership are revolutionizing the healthcare experiences of consumers, customers, patients and caregivers.

Inclusive pricing without surprises

Understanding as a service means we’re on the journey together. No surprise invoicing or hidden costs. You have control over the aspects of Human Understanding that are key to your success

Healthcare is our singular purpose

We’ve been at the center of treating patients and clients as unique individuals for over 40 years. The healthcare experience and caregiving teams are the foundation and focus of everything we do.

Keywords

Images

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Videos

No videos provided

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Healthcare works better when we look closer, listen more

Downloads

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5-Healthcare-Revenue-Cycle-Trends-to-Prioritize-in-2021.pdf
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http://www.youtube.com/playlist?list=PLWklH1us4r4qkzZNdq1X2X-RJsQzL1sbZ

Alternatives

Company Details

Founded in 2001

Founded in 1981

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