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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Textline
Textline

0 review

Actionable Reminders
Actionable Reminders

0 review

Categories

Solutions

Description

Product Description:

Fully HIPAA compliant from beginning to end

We follow all safeguards to ensure that your customers’ electronic health information is protected, and so do the companies we work with.

Secure data storage and encryption

Textline stores consent in HIPAA-compliant cloud environments, and we follow standard encryption protocol to protect your data.

Automated patient consent made easy

Our platform features built-in automation to obtain, document and store patient consent, which makes the process hassle-free for your team.

About Textline:

Textline offers fully HIPAA compliant and secure business texting plans for healthcare providers and their business partners in order to protect sensitive data.

Take advantage of the ease and convenience of business texting—while knowing that your customers’ health information is secure. The best part is that your customers don’t need to download a separate app.

Textline follows all safeguards to ensure that your customers’ electronic health information is protected, and so do the companies we work with. We store consent in HIPAA-compliant cloud environments and we follow standard encryption protocol to protect your data every step of the way. Our platform features built-in automation to obtain, document, and store patient consent, which makes the process hassle-free for your team.

Product Description:
Automatic, customized reminders integrated with your EHR schedule get more patients in the door and reduce no-shows. Reminders are available in 20+ languages. From reminders, patients can complete forms, schedule appointments, and more.
About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Textline offers fully HIPAA compliant and secure business texting plans for healthcare providers and their business partners in order to protect sensitive data. Use case examples include:

  • Doctor/Patient communication
  • Nurse/Patient communication
  • Scheduling
  • Appointment reminders
  • Appointment follow up
  • Rx info/reminders
  • Home healthcare/Nursing home care
  • Health related billing/Insurance
Pediatric use cases:

Textline's HIPAA compliant texting can be used across all medical practices

Users:
  • Hospitals
  • Physicians
  • Clinics
  • Dentists
  • Lab Technicians
  • Optometrists
  • Insurance
  • Pharmacists
  • Nursing homes
  • Healthcare startups
  • Medicare/Medicaid
  • Health Billing Services
Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Our platform features built-in automation to obtain, document, and store patient consent, which makes the process hassle-free for your team. The patented interface also prevents messaging until consent is received, mitigating your team's risk.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Keywords

Images

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Videos

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Downloads

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HIPAA One Pager.pdf
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Banner Health + Luma Case Study.pdf

Alternatives

Company Details

Founded in 2015

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