Cricket Health Solution vs Wholistics Virtual Outreach Chatbot Program

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Cricket Health Solution

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Wholistics Virtual Outreach Chatbot Program

5.0

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Product Description:

Cricket Health offers comprehensive technology-enabled kidney care that focuses on the early detection and management of chronic kidney disease, with the explicit goal of delaying disease progression, increasing alternative treatment options (including home dialysis), and reducing preventable hospitalizations for its members. Our core service offering is optimized for kidney disease patients and includes: the MyCricket™ multi-modal platform that meets patients where they are in their kidney journey and connects them to their own multi-disciplinary care team, robust and longitudinal peer-to-peer support via the largest kidney patient community in the nation, educational content to enable decision support and support disease management, personalized care plans, remote patient monitoring and in-home care. This service is flanked by our StageSmart™ predictive analytics suite which enables our team to identify patients who are undiagnosed, underdiagnosed and at risk of hospitalization with highly precise levels of accuracy.

About Cricket Health:

Cricket Health is a specialty kidney care provider of integrated nephrology and dialysis care for people with Chronic Kidney Disease (CKD) and End Stage Kidney Disease (ESKD). Cricket Health delivers world-class, technology-enabled multidisciplinary care both in-person and virtually to achieve the best outcomes possible for patients and the best value for partners, keeping patients healthy and out of the hospital, accelerating access to transplant, and increasing home dialysis adoption. We are committed to aligning the success of our company with those of our partners and the patients whom we serve.

Product Description:

Wholistics Chatbot is a text-based patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. Our solution is focused on 4 pillars:

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

About Wholistics Health:

Wholistics Chatbot is a patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes.

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Compatibility level

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Clients

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Use Cases

Description:

The Cricket Health solution is designed to engage CKD/ESKD patients. The main use case is slowing the progression of kidney disease by way of early detection, risk stratification and high-touch care management.

Pediatric use cases:

None provided

Users:

Patients living with kidney disease (or at risk for kidney disease) are the end-users of the Cricket Health solution.

Description:

The chatbot program is a general digital wrapper for any chronic disease prevention and management.

Programs for diabetes, cancer, eye diseases, general wellness, hypertension, obesity, are available.

Pediatric use cases:

Pediatric programs (childhood obesity, ADHD, mental well-being) are available.

Users:

For chronic disease prevention and management, the program is available for the users at risk.

For pediatric programs, the users would be the children (like obesity and mental well-being) and the parents (ADHD, baby care).

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Not applicable

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

None provided

Client Types

None provided

Small Medical Facilities

Government

Startup Partners

Awards

Differentiators

Differentiators vs EHR Functionality:

Cricket Health is specialized care for patients living with kidney disease. Today, we act as the eyes and ears on the ground for nephrologists and PCPs -- extending their reach and supporting patients in between appointments to drive the best outcomes. We provide patients with a highly specialized multidisciplinary care team (includes a peer mentor, someone who has lived with kidney disease, a renal pharmacist, a dedicated dietitian and a social worker), which is a layer that most health systems and ACOs cannot provide today given the nuances of this complex disease

Differentiators vs Competitors:

Please contact our Growth team for more details on what sets Cricket Health apart from competitors in the market: sales@crickethealth.com

Differentiators vs EHR Functionality:

Provides evidence-based content and patient education

No app required!
Integration to app/EMR available
Chat based reminders/scheduling/medication adherence and compliance
Offers one-click dial to physicians office as needed
Access to third party links

Differentiators vs Competitors:

None provided

Health Equity

Keywords

chronic disease management,care coordination,virtual care

conversational ai,asynchronous care,digital front door,health equity,generative ai,burnoutprevention,engagement

Images

1 of 3

Screen Shot 2021-07-29 at 12.09.35 AM.png

1 of 1

Wholistics Image.jpg

Videos

1 of 1

Personal Stories from Cricket Health Members. This is Sandy Mayuga’s Story.

1 of 1

Wholistics ChatBot.mp4

Downloads

Machine Learning for Chronic Kidney Disease Detection & Risk Stratification.pdf

Improving Care Management for Patients with Chronic Eye Conditions Using an AI-powered Engagement Pl.pdf

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Company Details

By Cricket Health

Founded in 2015

By Wholistics Health

Visit Website

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