Avera eCARE® is a national leader in virtual health care with a proven 25-year record in visionary thinking. We’re using innovation to find new ways to connect our specialty care providers to health systems — both large and small.

Healthcare should be simple, fast and uncomplicated. MDLIVE makes it easy to visit a doctor in minutes through our mobile app, online and by phone. Get access to quality healthcare without ever leaving your home, your job or wherever you are. Find out how easy it is to receive affordable, quality care without traveling to the doctor’s office! Founded in 2009 and headquartered in Sunrise, Florida, MDLIVE, Inc. is a privately held corporation and is a leading provider of telehealth services, including low-acuity medical care, behavioral health, and dermatology. Our clients primarily include health systems, health plans, and self-insuring employers. Through these relationships, MDLIVE is a covered benefit for over 30 million members. For health systems, MDLIVE offers Software as a Service (SaaS) enabling system providers to conduct virtual care visits with patients via video (on a computer or mobile device) or audio consult by phone. Our platform is designed to be flexible to the needs of health systems, allowing use by various specialties in supplementing their "in office" care delivery systems with virtual services that complement and enhance care delivery for patients and providers. In addition to software, MDLIVE provides marketing consultation and assistance to drive patient awareness and utilization, use case development and integration of our platform as a tool across various specialty areas, a provider network that is available to provide cross-coverage support of the health system’s own providers, and other services designed to optimize the health system’s investment in our platform. MDLIVE employs board-certified physicians, psychiatrists, and licensed behavioral health professionals nationwide to provide 24/7 connected care in support of the health system’s provider network.

Using MDLIVE is as easy as one, two, three.

MDLIVE is dedicated to helping you get better and stay well. No surprise costs. No hassle.

Avel eCare Emergency customers benefit in the following ways:

• Avoiding costly transfers and retain revenues in your facility
• Enhancing emergency care in the local community
• Improving the ability to recruit and retain top-quality medical staff
• Improving quality of care, performance on nationally reported metrics and adherence with evidence-based medicine
• Participating in live, monthly education events. These events are tailored to the requests of our rural emergency room partners. CNEs, CEUs, CMEs are also available as a growing library of taped events
• Transferring the right patients faster and more easily

Learn more by watching testimonials and reading what some of our Avel eCare Emergency clients have to say.

Best practices and expertise in operationalizing virtual care. Includes robust internal and external marketing campaigns, automation of the routine, and optimization of consumer and provider experiences. Also a provider network that can provide cross coverage for after-hours, weekends, out of state, behavioral health, and dermatology.

Asynchronous and Synchronous visits on a single platform; Sophie; CareLink; focus on automation and optimization of consumer/provider workflows; data-driven superior consumer experience