Services

Count on Avel eCare ICU for the ongoing monitoring, on-demand consultation and immediate intervention that hospitals need for critically ill patients.

Avel’s interactive video, decision-support software and remote monitoring technology allow the ICU critical care team to monitor trends in patients’ vital signs. Meanwhile, sophisticated predictive analytics recognize and alert to subtle changes in patient status – allowing local care teams to respond faster when a critical change occurs.

While Avel eCare ICU doesn’t replace bedside resources, it does support local teams with:

• 24/7 immediate access to board-certified intensivists and medical professionals
• Continuous monitoring of patients
• Early intervention with physiological and lab changes
• Predictive analytics for proactive medicine
• Post-consult analysis for continuous quality improvement
• Rigorous adherence to evidence-based medicine

Avel intensivists become credentialed and privileged at originating facilities, which also allows them to provide orders and care for patients as needed.

How It Works

1. The Avel team implements monitoring software and hardware into ICU rooms
2. Once patients are admitted to the ICU, they receive around-the-clock monitoring from Avel eCare ICU’s board-certified intensivists and seasoned critical care nurses. Avel eCare ICU clinicians remotely view real-time patient information such as cardiac monitors, lab results, medications and care notes via electronic medical record interfaces and technology integration
3. The Avel team performs rounds on every patient, ensuring adherence with evidence-based care bundles like sepsis, ventilator weaning protocols, DVT prophylaxis and stress ulcer prophylaxis
4. The Avel team collaborates with originating site’s ICU team to assess patients and communicate interactively through high-definition video
5. For additional support, advanced video technology allows Avel eCare ICU clinicians to see close-up views of patient indicators like pupil size, skin color and settings on patient-support devices
6. Any change in the patient’s status notifies the Avel eCare ICU team and prompts them to review and respond to the patient’s new status
7. The team will then alert bedside staff of any potential change that may require medical intervention to avoid any adverse health problems

ICU staff

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MDLIVE focuses on three customer verticals: direct employers, health plan partnerships, and health system collaborations. For health system collaborations, the typical users are health system patients, physicians, and administrators.