Avel eCare is an accredited virtual hospital with nearly three decades of successfully delivering telemedicine services to support both rural and underserved communities. Avel doctors, providers, and nurses are committed to ensuring all patients have access to high quality care whenever and wherever it’s needed. This includes multiple contracts delivering services to American Indians and Alaskan Natives across five states.

Specialty Clinic

Avel eCare delivers unparalleled specialty clinic access for tribal entities looking to provide quality care to their citizens. By leveraging an advanced two-way audio and video system, Avel eCare’s providers representing more than 15 distinct specialties can deliver care to patients in both clinic and at-home settings.

Wholistics Chatbot is a text-based patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. Our solution is focused on 4 pillars:

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Wholistics Chatbot is a patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. 

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.  

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Working with Avel eCare represents a true partnership, where our providers, nurses, and clinicians become a part of your community. By deploying our Specialty Clinic services, you could observe the following benefits:

• Familiar faces – our clinical team can remain a constant presence for patients, building trust and improving outcomes
• On-demand appointments with a variety of specialists
• Expanded access to care
• Maximize resources while minimizing unnecessary costs
• Reduce the travel time and costs for patients
• Leverage a real-time scheduling software to increase the success rate of scheduling appointments and decrease no-show rates

Provides evidence-based content and patient education

• No app required!
• Integration to app/EMR available
• Chat based reminders/scheduling/medication adherence and compliance 
• Offers one-click dial to physicians office as needed
• Access to third party links