Local is the fastest-growing channel, has the highest intent, and provides multiple points of engagement. Local organic is now 22% of trackable traffic for location-based businesses. Location pages increase chances for showing up for the Local 3-Pack and contributes 22% of Organic traffic, 32% of leads, and 28% of revenue.

It's not just UNAP anymore. Enhance your core data, media, and attributes to engage with your audience on search.‘Expertise-Authority-Trust' - the magical recipe to rank on local search. Streamline your review management across channels and meet these E-A-T requirements to drive your visibility.

Managers, Directors, VPs of Digital, SEO, Marketing, Patient Experience

Enhancing Patient Experience

• Objective: Improve patient satisfaction and overall experience through real-time feedback.
• Scenario: A multi-specialty clinic wants to enhance patient experience across its various departments.
• Activation: rater8 sends post-visit surveys to patients via email/SMS.
• Outcome: The clinic receives instant feedback on patient satisfaction, identifies areas needing improvement, and implements changes, resulting in higher patient satisfaction scores and increased patient retention.

Managing Online Reputation

• Objective: Strengthen online presence and reputation through positive reviews.
• Scenario: A small dermatology practice wants to improve its online reviews to attract more patients.
• Activation: rater8’s platform prompts satisfied patients to leave positive reviews on platforms like Google, Vitals, and Healthgrades.
• Outcome: The practice sees a significant increase in positive reviews, leading to improved online reputation, higher search engine rankings, and an influx of new patients.

Tracking and Improving Provider Performance

• Objective: Monitor and enhance provider performance using patient feedback.
• Scenario: A hospital aims to ensure consistent, high-quality care across all its providers.
• Activation: rater8 collects patient feedback on individual providers and generates performance and benchmarking reports.
• Outcome: The hospital identifies high-performing providers and those needing improvement, provides targeted training, and ultimately improves the overall quality of care.

Real-Time Feedback Collection

• Objective: Improve the overall experience for pediatric patients and their parents through real-time feedback and targeted improvements.
• Scenario: A mid-sized pediatric practice wants to enhance patient and parent satisfaction, ensuring that visits are smooth, communication is clear, and the care provided is of the highest quality.
• Activation: Send automated surveys via email or SMS to parents shortly after the appointment to capture detailed feedback about their experience.
• Outcome: The practice receives real-time feedback, enabling quick adjustments to improve the overall patient and parent experience.

• Healthcare providers (Doctors, Specialists, Nurses)
• Practice Managers and Administrators
• Patient Experience Coordinators
• Reception and Front Desk Staff