Healthcare-specific ERP for better operations and outcomes

Hospital and healthcare systems need more than the traditional ERP. With a comprehensive healthcare solutions, organizations can enable an evidence-based approach by providing access to real-time data across the enterprise.

By connecting the business of healthcare with the mission of healthcare, institutions can enhance the experience for staff to simplify patient interactions, while providing insights and a sense of empowerment and control.

NEW CAPABILITIES FOR HEALTHCARE INDUSTRIES

Clinical Science: Patient Centric Staffing and Assignment

Infor Clinical Science helps hospitals align their staff with patient care requirements to provide high quality, safe patient care.

• Balancing costs, demand, and compliance issues.
• Determine staffing assignments based on patient workloads leveraging data from your EMR.
• Anticipate workforce demands and schedule the right amount of nursing coverage.
• Increase employee satisfaction and engagement by empowering employees.
• Support smarter staffing decisions by providing decision makers with up-to-date patient information.
• Connect operational, clinical, and staffing data
• Healthcare providers and payers can better manage dynamic data across their organizations with our cloud ERP solutions.

Standardize healthcare data and reporting

• Improve quality of patient care via EHR to ERP integrations.
• Reduce equipment downtime and protect revenue
• Optimize stock on hand while eliminating stockouts
• Improve the efficiency of turning rooms
• Securely solve complex interoperability challenges
• Improve clinician and staff experiences

Provide self-service scheduling and patient assignment tools based on clinical data

• Lower turnover by improving staff engagement
• Reduce non-productive administration time
• Increase accessibility via mobile tools for employees
• Reskill and retrain employees

Increase clinical supply chain efficiency

• Leverage clinically integrated healthcare supply chain software and embedded costing for greater ROI.
• Embed costing and healthcare accounting with capacity modeling
• Combine clinical and non-clinical analytics data
• Streamline workflows with process automation
• Keep communication lines between the supply chain team and the clinical team always open

Infor is a global leader in business cloud software specialized by industry. With 17,000 employees and over 67,000 customers in more than 175 countries, Infor software is designed for progress. To learn more, please visit www.infor.com.

Incubated at Providence, Praia Health orchestrates digital interactions and disconnected point solutions, creating a cohesive experience for consumers spanning both clinical and nonclinical interactions that influence health outcomes. These experiences can be accessed through a single set of account credentials tied to an authenticated user’s personalized profile. Following in the footsteps of other consumer-driven industries, Praia unlocks digital transformation for health systems by managing the heavy lifting and custom integrations required for a frictionless consumer experience. Praia provides health systems with a platform to connect disparate digital programs, services, and tools, allowing them to deliver a more personalized experience, increase conversion rates, and drive system loyalty.

Praia Health is the first consumer experience orchestration platform for healthcare, revolutionizing the way health systems engage and retain patients. Incubated at Providence, Praia Health orchestrates digital interactions and disconnected point solutions, creating a cohesive experience for consumers spanning both clinical and nonclinical interactions that influence health outcomes. These experiences can be accessed through a single set of account credentials tied to an authenticated user’s personalized profile. Following in the footsteps of other consumer-driven industries, Praia unlocks digital transformation for health systems by managing the heavy lifting and custom integrations required for a frictionless consumer experience. Praia provides health systems with a platform to connect disparate digital programs, services, and tools, allowing them to deliver a more personalized experience, increase conversion rates, and drive system loyalty.

• Patient portals focus only on EMR-based interactions, while over 50% of a consumer’s journey happens outside the EMR. Praia connects and activates services across and beyond the EMR, giving consumers one seamless digital entry point to everything your health system offers.
• Patient portals don’t leverage non-clinical data (like interests, preferences, behavior, social needs) to tailor the consumer experience. Praia’s consumer profile and orchestration layer use clinical and non-clinical data to personalize content, offers, and services in real time for a true “n of 1” experience.
• Patient portals make it costly and complex to integrate 3rd-party tools like virtual visits, bill pay, or community resources. Praia offers a plug-and-play integration framework that reduces IT lift, accelerates deployment/use cases, minimizes costs, and unifies third-party tools into the experience.
• Patient portals do not allow health systems to customize their portal instance beyond the front-end user experience. All portal users see the same static experience — regardless of who they are or what they need. Praia delivers dynamic, personalized experiences based on user identity, behavior, and context, so the right people see the right content, services, and calls to action at the right time.
• Patient portals control identity and do not allow for federated ID across systems or digital touchpoints. Praia acts as the identity layer across your digital ecosystem, giving you control over login, data federation, and cross-channel personalization — while still integrating seamlessly with the EMR.
• Patient portals ds not easily share data or functionality with other digital platforms. Praia acts as a unifying layer across the digital front door, coordinating identity, data, and design across EMR and non-EMR systems for a seamless experience.
• Patient portals are built for access, not activation. They don’t drive transactions, loyalty, or strategic growth. Praia transforms your digital front door into a strategic growth channel, increasing conversion, retention, and revenue by orchestrating the right experiences at the right time.

• The first and only consumer experience platform built within a health system and proven with millions of patients in a short 3 years.
• The only platform that gives a full view of how a consumer interacts with a health system before, during, and in between visits. (We have the patents and data to prove it.)
• The most frictionless consumer experience in healthcare, creating greater value across all of your patient facing tools.
• The most cost effective and efficient orchestration platform to deploy new use cases and point solutions.