Healthcare-specific ERP for better operations and outcomes

Hospital and healthcare systems need more than the traditional ERP. With a comprehensive healthcare solutions, organizations can enable an evidence-based approach by providing access to real-time data across the enterprise.

By connecting the business of healthcare with the mission of healthcare, institutions can enhance the experience for staff to simplify patient interactions, while providing insights and a sense of empowerment and control.

NEW CAPABILITIES FOR HEALTHCARE INDUSTRIES

Clinical Science: Patient Centric Staffing and Assignment

Infor Clinical Science helps hospitals align their staff with patient care requirements to provide high quality, safe patient care.

• Balancing costs, demand, and compliance issues.
• Determine staffing assignments based on patient workloads leveraging data from your EMR.
• Anticipate workforce demands and schedule the right amount of nursing coverage.
• Increase employee satisfaction and engagement by empowering employees.
• Support smarter staffing decisions by providing decision makers with up-to-date patient information.
• Connect operational, clinical, and staffing data
• Healthcare providers and payers can better manage dynamic data across their organizations with our cloud ERP solutions.

Standardize healthcare data and reporting

• Improve quality of patient care via EHR to ERP integrations.
• Reduce equipment downtime and protect revenue
• Optimize stock on hand while eliminating stockouts
• Improve the efficiency of turning rooms
• Securely solve complex interoperability challenges
• Improve clinician and staff experiences

Provide self-service scheduling and patient assignment tools based on clinical data

• Lower turnover by improving staff engagement
• Reduce non-productive administration time
• Increase accessibility via mobile tools for employees
• Reskill and retrain employees

Increase clinical supply chain efficiency

• Leverage clinically integrated healthcare supply chain software and embedded costing for greater ROI.
• Embed costing and healthcare accounting with capacity modeling
• Combine clinical and non-clinical analytics data
• Streamline workflows with process automation
• Keep communication lines between the supply chain team and the clinical team always open

Infor is a global leader in business cloud software specialized by industry. With 17,000 employees and over 67,000 customers in more than 175 countries, Infor software is designed for progress. To learn more, please visit www.infor.com.

• The Praia Health Identity and Engagement Platform is a managed Platform-as a-Service offering for health systems that enables high value, identity-driven digital experiences that engage and re-engage consumers with their health—before, during and between episodes of care. The solution enables health systems to own and leverage patient relationships, personalize their consumer experiences, and optimize and extend their operational model.
  
  
  
  The platforms’ Identity-Driven Personalization Services create, verify, authenticate, and manage robust consumer profiles that extend beyond the medical record—securely combining data and preferences across the consumers’ health ecosystem. These extended consumer profiles enable highly personalized recommendations—including health system transactions, services, and programs specific to each individual consumer.
  
  
  
  Our Consumer Experience Products and Services streamline the delivery of health-system branded signed-in experiences that fully utilize the power of the platform. Extend your existing custom web or mobile apps, or build new applications that utilize the Praia Health Platform, all via our Praia Health Platform API.
  
  
  The platform’s Ecosystem capabilities enable a health system to leverage their existing internal and 3rd party technology investments and take advantage of market-driven innovative solutions. The platform includes integration of the EMR and basic clinical services and can be expanded to support additional solutions for care delivery, population health, marketing, clinical trials research, wellness, revenue cycle, health plan solutions, care at home and more.
  
  
  
  New consumer insight will be realized through our Analytics and Insight Capabilities. The product is fully supported through our robust implementation, transition, and post-launch Service and Support offerings.
  
  
  
  By digitally engaging consumers in their personal health journey and then seamlessly connecting them to individualized services, support and resources, the Praia Health Identity and Engagement Platform creates and operationalizes a digital health flywheel—algorithmically driving net new direct and indirect revenue through recommended actions and operational efficiencies through self-service capabilities.

Praia Health removes barriers to care by digitally connecting health consumers to the services, products, and resources they need. The platform is anchored by patent-pending identity and profile technology that creates better experiences for patients by seamlessly connecting fragmented data sources and point solutions.

• Unlike EMR portals that only engage patients, Praia also enables engagement for services and programs outside of the EMR

• Praia's identity services is managed at the Health System enterprise level allowing the health system to federate with the EMR and all other digital or platform application through secure sign on protocols.

• Praia's personalization intelligence powers logged in users to have an n of 1 experience vs. the same experience that EMR portals provide. The adoption and ongoing engagement is higher with this function.

• Unlike traditional identity solutions Praia manages identity across the consumer health ecosystem both independently from and integrated with the health system’s EMR. Praia creates, verifies, and authenticates a consumer profile and combines those accounts with personalized recommendations across the entire care delivery ecosystem

• Unlike mobile shell or DFD offerings Praia integrates data and digital health solutions into a single experience linked to a single identity layer that dynamically drives personalized experiences based upon what is known about that consumer.

• Unlike CRMs that offer chort-level personalization for batch marketing campaigns & outreach Praia offers N of 1 personalization delivered algorithmically through consumer apps and web experiences, working either alongside or without a CRM.

• Unlike messaging & communicaitons offerings that offer SMS outreach based on cohorts Praia systematically engages health consumers through highly personalized system- branded apps and web experiences.