86% of the country's health systems use QGenda

QGenda delivers the only scheduling-centric Provider Operations Platform to better manage the entire healthcare workforce and truly optimize capacity across the enterprise.

Health systems support care delivery across many departments and locations. The workforce varies from employed, affiliated groups, locums, or staffed through MSOs. Each requires different provider operations and workforce management processes.

Simplify provider operations and optimize your full workforce across the enterprise with QGenda.

QGenda enables organizations to:

Optimize capacity to deliver care

Provide better access to care by ensuring your workforce, rooms, and resources are aligned to meet patient demand.

Save time

Reduce the time it takes to credential providers, build and manage optimized schedules, match providers to patients, track time, prepare payroll, and deliver workforce reports.

Improve provider satisfaction

Improve schedule equity, visibility, and work-life balance for providers. Streamline the credentialing process to eliminate provider frustration.

Increase revenue & reduce costs

Optimize provider time and room utilization to see more patients. Reduce labor expenses on overtime, extra shifts, and locums.

Improve patient safety

Deliver real-time, centralized access to on-call schedules so that the right provider is always contacted immediately in an emergency.

Minimize errors

Deliver real-time, accurate provider schedules. Improve payroll accuracy. Streamline workforce utilization reporting. Ensure access to up-to-date provider credentials and information.

Solutions for Hospitals & Health Systems

Intelligent provider scheduling

Automated, rules-based scheduling supports the unique needs of every provider, specialty, and department across the enterprise.

Digital room scheduling & capacity management

Centralized, real-time view of room availability, equipment, and care attributes allows space sharing and improves room utilization. View and manage exam room and OR blocks, provider schedules, and patient encounter information in one platform.

On-call provider scheduling

Centralized, immediate access to up-to-date, accurate on-call schedules for all departments ensures the correct providers are available for patients immediately when emergency strikes.

Workforce analytics

View up-to-date reports and dashboards to analyze trends, staffing, and utilization across the health system.

Time tracking & compensation management

Automate and geo-verify time punches. Ensure complete and accurate payroll based on complex pay rules.

Provider credentialing

Streamline credentialing, payer enrollment, and privileging across the enterprise. Maintain up-to-date, accurate credentials, and improve access to critical provider data.

Integration with 85+ systems

Exchange critical provider operations data with systems including the EHR, HRIS, RCM, clinical communications, contracting, payroll and more. 

• Baptist Health
• Loma Linda University Health
• Mercy Medical Group 
• Mayo Clinic
• Texas Tech University Medical Center

Bee Well Pediatrics in El Paso Texas continually seeks to innovate and integrate in order to provide access and continuity of care. Bee Well Pediatrics implemented Rhinogram for its ability to reach and engage patients even at a distance, while also integrating into existing workflows and processes, and auto-populating the electronic health record systems to optimize and integrate with existing workflows. 

When a child gets sick or has an accident, time is of the essence. Parents want to get their children seen by a doctor without having to wait weeks for an appointment or miss an afternoon of work or school because of long wait times. 

In a study of 21 million outpatient visits, researchers found that more than one-fifth of doctor’s visits had wait times longer than 20 minutes and Medicaid patients were more likely to wait even longer. In El Paso, patients face the longest wait times in the country–just under 27 minutes. Across the nation in major and mid-sized metropolitan areas, scheduling a new patient appointment takes an average of 24 days to be seen.

For Bee Well El Paso Pediatrics, integrating Rhinogram means treatment can be provided to patients wherever they may be leading to better care and better patient experience.

The average a patient spends in a pediatric office is more than 2 hours for a 15-minute appointment. Pediatric systems like Bee Well can better cater to the needs of busy parents and caregivers with Rhinogram and reduce wait times through virtual care options for busy patients and those who do not need to be seen in person. Parents can interact with pediatric systems safely and securely to complete every task across the patient journey digitally: 

• Initiate an SMS/MMS text message to the Pediatric system's main phone number to ask questions and initiate a new patient appointment without having to make a phone call. 
• Receive, complete, and digital intake forms automatically from the system via SMS/MMS text link and can complete intake forms on their mobile device with as little as one bar of cell service, and without having to take the added step of logging into a portal, download an app, print out forms or complete them by hand. 
• Receive appointment reminders and utilize self-service rescheduling.
• Check in remotely, remain safely within a virtual waiting room, and receive instructions to go to their exam room on the day of the appointment. 
• Message real-time with the administrative and care team and participate in virtual video care interactions vs in-person. 
• Receive and reference aftercare instructions, initiate a text with follow-up questions, and follow-up appointments, receive ongoing education and campaign blasts, and complete payments via RhinoPay. 

Pediatric system, medical facilities, clinical care, and administrative team members, patients, authorized family members, caregivers, and 3rd-parties.