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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
boost.ai
boost.ai

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Categories

Solutions

Description

Product Description:

Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI).

With tireless dedication to machine learning, we have developed the world’s most complete software for building, implementing and operating digital advisors powered by our market-leading conversational AI.

Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, our numerous clients can rest assured that they provide the level of service their customers of the future expect - today.

Scalable

If a virtual agent can’t understand, it won’t be able to help. Our market-leading NLU gives our virtual agents consistent resolution rates of over 90% - in any language.

Easy

‍Our intuitive no-code conversational AI platform empowers frontline teams to automate customer service without tech support. Because with boost.ai, you don’t need developers to automate.

Fast

‍We can build a solution faster than anyone else. After just a few days, the virtual agent is operational and ready for testing. We include a report on expected resolution rate and potential cost savings.

About boost.ai:

Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI).

With tireless dedication to machine learning, we have developed the world’s most complete software for building, implementing and operating digital advisors powered by our market-leading conversational AI.

Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, our numerous clients can rest assured that they provide the level of service their customers of the future expect - today.

Product Description:

The solution helps health systems to take a step-by-step approach to manage risk from population- to patient-level with easy to use dashboards powered by clinical and claims data. First, it helps understand the current state of risk management in the network with historical comparison to previous years risk scores. Second, it can answer “where to focus” by identifying the cohorts with the least risk recapture rates or maximum dropped/suspect codes, chronic disease distribution, month on month risk capture trend and more. Third, it helps prioritize patients with the largest number of coding gaps and get patient-level risk information to redirect resources strategically that reduces overall risk for the population.

About Innovaccer:

Innovaccer is the data platform that accelerates care innovation through innovative AI technologies. Innovaccer’s AI-powered healthcare platform unifies patient data across systems and care settings, and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is an industry-leading data and analytics platform, the Best in KLAS CRM solution, and the #1 rated population health technology platform by Black Book

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

No-code conversation builder

With no coding or developers required, our user-friendly conversation builder gives you everything you need to create advanced conversation flows within minutes and easily connect your existing self-service solutions.

Omni-channel experience

Provide 24/7 support on your website, IVR or through familiar platforms such as Slack, Zendesk, Messenger or Microsoft Teams. Make it simple for your users to help themselves, wherever it suits them best.

Unlimited Scalability

Give the right response, every time. Advanced NLU & NLP allow our solution to answer questions and automate actions on thousands of topics - not just a few hundreds - with consistent 90%+ resolution rates.

Intuitive Al training

Powerful Al doesn't need to be complicated. Our easy-to-use training editor gives you the flexibility to update your conversational Al knowledge without the need for data scientists or developers.

Supercharge your service reps

Give your customer service agents superpowers and increase response times. Summarize customer conversations, fine-tune replies and enhance personalization, with these LLM-enriched features:

  • Agent handover summaries
  • Agent answer rewrite
  • Contextual, pre-written responses

Build amazing interactions, faster

By connecting with your company’s website as a data source, we can harness the full potential of generative AI. Our LLM-powered platform offers unique feature that accelerate AI training and the creation of on-brand content, including:

Content suggestion

Accelerated training data suggestion

Action rewrite

Pediatric use cases:

None provided

Users:

Scandinavian insurance companies: 

  • Fremtind Forsikring A/S (NOR)
  • If P&C Insurance (SWE) 
  • Storebrand ASA (NOR)
  • Tryg Forsikring A/S (DEN) 
  • Topdanmark A/S (DEN)
Description:

The solution is designed to help providers with a consolidated view of the patient, rather than having to search across multiple disparate patient records.

  • Precise patient insights - care gaps, coding gaps (dropped codes), risk scores (SVI, CMS HCC, HHS HCC & CDPS), acute visits, specialty visits
  • Pre-visit Summary - printing relevant VBC patient insights with a click
  • Patient Search with one-click access to Patient 360

Pediatric use cases:

1. Coordinate care with community resources including schools, day-cares, community centers to address condition-specific issues reflecting the needs of the community served
2. Manage diseases prevalent in childhood such as pneumonia, asthma, mood disorders, appendicitis, and infections

Users:

Care Managers, Care Coordinators, Nurse Practitioners, Health Coaches, Care Management Leadership

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, Allscripts/Eclipsys, athena, Athenahealth, Cerner, eClinicalWorks, Epic, GE, Healthland, McKesson, Meditech, NextGen, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Innovaccer's coder assistant identifies missing codes based on claims data and suggested clinical markers, helping avoid improper data submission and related consequences such as lengthy audits and repayments to CMS. The solution enables physicians and coders to save time by identifying information that could not be directly found in the patient's clinical or claims data. Failing audits, repayments to CMS, and legal ramifications are some of the unfortunate outcomes of improper data submission. Automation helps overcome these challenges by detecting suspect and dropped codes while reducing administrative burden.

Differentiators vs Competitors:

Innovaccer’s risk management solutions support these efforts to help healthcare providers achieve their risk goals. The AI-powered coder assistant helps providers address coding challenges by analyzing dropped codes and reviewing claims data over multiple years to identify prospective coding opportunities and surface suspect codes based on evidence. This enables them to receive appropriate reimbursements by providing high-quality care to patients

Keywords

Images

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Videos

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Downloads

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Advanced Risk Adjustment Solution By Innovaccer

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Company Details

Founded in 2014

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