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Description
Compatibility Level
Clients
Product Capabilities
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
FastTrackCare
FastTrackCare

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Categories

Solutions

Description

Product Description:

Steer Health’s FastTrackCare provides a digital front door specifically for emergency and urgent care access. Patients can self-triage online, select an arrival window, complete intake, and receive real-time updates while waiting from home. 

ED teams gain a clearer view of upcoming volume, improved staffing alignment, and reduced lobby congestion. Integrated with existing EHR workflows, FastTrackCare enhances patient experience, decreases left-without-being-seen rates, shortens door-to-provider times, and improves operational efficiency across the ED.

Features:

  • Online ER Arrival Scheduling – Patients choose a safe arrival window instead of waiting onsite.
  • Symptom Checker & Smart Routing – Directs patients to ER, urgent care, or virtual care.
  • Virtual Waiting Room – Patients wait from home and receive real-time status updates.
  • Pre-Visit Intake – Demographics, insurance, consent forms collected before arrival.
  • AI Patient Communication – Automated instructions, FAQs, directions, and follow-up messaging.
  • ED Flow Optimization Dashboard – Forecasts arrival volume and supports staffing decisions.

Outcomes

  • Up to 80% of patients seen within 15 minutes of arrival
  • Reduced LWBS through predictable flow
  • Shorter door-to-provider times
  • Higher patient satisfaction with reduced on-site waiting
  • Improved operational throughput
About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Product Description:

Designed to address the unique scheduling complexities of each healthcare specialty and department, QGenda Advanced Scheduling for Providers creates equitable, rules-based schedules faster to optimally align physicians with patient demand. Serving as a single source of truth for system-wide provider deployment, Advanced Scheduling helps organizations improve provider utilization and more effectively manage costs.

About QGenda:

QGenda is the leading provider of automated healthcare workforce management software. Since its launch in 2006, QGenda has grown to serve more than 1,200 customers in over 30 medical specialties across 5,000 hospitals. The subscription-based automated scheduling software is used by practice groups, hospitals, academic medical centers, and enterprise health systems to build optimal schedules for clinicians and medical staff to provide the best possible care. QGenda is headquartered in Atlanta, GA.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use Cases

Description:

Emergency Department Scheduling

Pediatric use cases:

None provided

Users:

Patients and Hospital Staff

Description:

QGenda Advanced Scheduling for Providers is a comprehensive solution for optimizing physician scheduling. It's used by 86% of the country's health systems to manage complex scheduling needs across various departments and locations. This platform is designed to address the unique scheduling demands of each specialty, offering automated, rules-based scheduling that enhances efficiency and reduces burnout.

Key features include:

Balanced Scheduling: Provides fair, equitable schedules that align with patient demand and provider preferences. It supports all specialties by taking into account clinical targets and workload distribution.

Operational Efficiency: Automates schedule creation and management, enabling real-time updates and reducing administrative burdens through intelligent automation and predictive analytics.

Flexible Mobile Access: A mobile app provides real-time schedule updates, allowing providers to easily manage shift requests and swaps, access messaging functions, and sync calendars.

Integration and Analytics: Seamlessly integrates with HRIS, EHR, and other systems to ensure accurate data flow and provides advanced analytics for detailed visibility into provider supply and demand.

Improved Provider Satisfaction: Enhances work-life balance through equitable scheduling and streamlined processes, reducing administrative burdens and increasing job satisfaction.

With QGenda, health systems can improve operational efficiency, reduce costs, and enhance provider satisfaction, ultimately delivering better patient care.

Pediatric use cases:

None provided

Users:
  • Baptist Health
  • Loma Linda University Health
  • Mercy Medical Group 
  • Mayo Clinic
  • Texas Tech University Medical Center

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, athena, Athenahealth

Hardware Compatibility:

Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Video - Advanced Scheduling for Providers Overview

Downloads

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Use Case Saint Mary_compressed.pdf
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Datasheet - Advanced Scheduling for Providers

Alternatives

Company Details

Founded in 2006

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