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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Whether you’re looking to supplement your workforce with seasoned per diem nursing professionals or want to eliminate agency use with your own Float Pool, our industry-leading technology has you covered.

IntelyCare is not an agency. We are a technology company that can help you achieve your workforce goals. Talk to us to learn how we can help you build a more balanced staffing mix.

About IntelyCare:
IntelyCare is the intelligent workforce management solution for post-acute healthcare facilities. Its unparalleled matching technology understands the needs of healthcare facilities and nursing professionals at a hyper-local level to improve care by automatically optimizing and augmenting staff. In addition to staff augmentation, IntelyCare also provides software tools to schedule your own clinical staff in a Skilled Nursing or Assisted Living environment and provide training resources. The company is headquartered outside of Boston, MA and backed by strategic investors including Endeavour Vision, Kaiser-Permanente Ventures, Generator Ventures, LRVHealth, and Revelation Partners.
Product Description:

Rhinogram’s proven digital communication strategy provides solutions that empower patients and staff with a complete and compliant digital patient journey.

Optimize care and communication with patients and full care and administrative teams securely and effectively in one HIPAA-compliant platform that elevates care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

  • Receive patient-initiated direct SMS/MMS text messages via your existing system phone number.
  • Respond to 6-10 patients via the Rhinogram platform in the time it typically takes to respond to the needs of one patient via phone cal. 
  • Automate and expedite the patient intake process and consent with RhinoForms that patients can complete from their phones with as little as one bar of cellular service, or through an in-office ipad.
  • Automatically send patients payment link to click to pay their bill for faster processing.    
About Rhinogram:

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

  • 80% reduction in intake time
  • Up to 30% increase in net new patient acquisition
  • 70% decrease in phone call volume
  • Up to 30% increase in administrative efficiency
  • Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

  • HIPAA Compliant mobile messaging
  • 4.9 stars in Capterra, G2, and apple app store
  • Serving over 50+ healthcare specialties
  • 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

  • Patient-initiated (inbound)
  • Organization-initiated (outbound)
  • Team member to team member (internal)
  • Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

  • 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
  • Digital Patient Intake forms and supported workflows
  • Automated appointment reminders, no-show re-engagement, and rescheduling
  • Secure calls, video calls, telehealth, and photos
  • Insurance, medication management, and records access
  • Digital payments through RhinoPay, compliant with apple pay and google pay.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

STAFF DIRECT

More Staff, More Revenue, More Consistent Care

Instant access to a pool of 50,000+ pre-vetted, fully-credentialed nursing professionals using a proven technology platform that delivers results.

IntelyCare’s software will help your healthcare facility increase occupancy without the costs of recruiting and retaining new staff.

Best-In-Class Staffing Technology

With dynamic pricing and matching algorithms, filling your next shift is just a click away.

The Highest Quality Nurses & CNAs

Our IntelyPros are nursing professionals that your staff and residents can rely on.

Unmatched Customer Service

Our dedicated teams have you covered, from credentialing to ensuring our IntelyPros bring their professional best to your building.

The Features You Need To Fill Shifts

Per Diem

Whether your shift is posted at the last minute or weeks in advance, there’s a pre-qualified, fully credentialed IntelyPro ready to fill it.

Per Diem Accountability

Our nurses and nursing assistants…

  • Are incentivized to be at their professional best
  • Have access to in-app training and information specific to your healthcare facility
  • Earn rewards for committing to shifts and showing up on time
  • Plus, the IntelyCare platform lets you track and rate the clinical performance and professionalism of the individuals working in your building.

Block Booking

Streamline per diem scheduling by filling a block of shifts with a single IntelyPro and give your patients the consistent care they need.

BookMe

Use BookMe to directly send shift invites to your preferred providers.

Contract

Want even more consistency? Sign a contract with an IntelyPro for an agreed-upon length of time, with set shift schedules and pay rates.

Spend Less Time Getting Proper Coverage

With smart matching algorithms and multiple ways to post shifts, you’re always just a click away from finding the right staff.

FLEX POOL

The Float Pool Management Platform Built to Eliminate Agency

Sick of Getting Large Agency Bills?

Flex Pool is IntelyCare’s proprietary staffing software, reimagined to empower healthcare facilities to:

  • Improve internal staffing levels
  • Increase census revenue
  • Eliminate the need for agency nursing

Say Goodbye to Your Staffing Agency

We want you to be able to use the same technology we use to manage our own staff of 50,000 to help you recruit and retain more nurses and nursing assistants.

Are Staffing Costs Keeping You Up at Night?

Flex Pool puts the power of Artificial Intelligence and predictive analytics in your hands so you can put an end to the volatile costs that come with reacting to shift needs.

Create & Manage a Nursing Float Pool with Flex Pool

Eliminate silos by creating a central nursing float pool that easily allows your departments or healthcare facilities to share staff in one or more locations.

Make More Informed Scheduling Decisions

Our predictive algorithms based on millions of filled shift hours can help you prioritize open shifts based on their difficulty to fill and easily find the right shift for the right person.

Better Manage Staffing Costs

Our intelligent incentives help you stay within your budget and optimize for maximum fill by making staffing suggestions without exceeding a configured limit.

The Software For More Staff & More Revenue

Attracting and retaining more nursing staff starts with giving flexibility to those who want it. But to keep that staff engaged, you need an easy way to overcome the communication challenges that come with traditional float pool management.

Streamline Communication

Easily request an open shift to be filled. Use our Shift Alerts and Nurse Connect engagement features to proactively notify staff of open shifts becoming available.

Easily Make Schedule Adjustments

Become more flexible to staff needs by automating and simplifying communication and quickly adjusting to accommodate employee schedules.

Personalized Shift Matching

Advanced matching algorithms and other techniques developed for IntelyCare’s own staff are leveraged to curate a personalized set of shifts that your staff is more likely to pick up while reducing the need for incentives.

Want More Control Over Nursing Staff Costs?

Work with IntelyCare and you can build the perfect mix of full-time, float pool, and per diem staff at your healthcare facility. By helping you to plan ahead, we can help you optimize the majority of your shifts with nursing professionals that you hire and manage and get your per diem usage to under 10%.

Pediatric use cases:

None provided

Users:

Not specified

Description:

Bee Well Pediatrics in El Paso Texas continually seeks to innovate and integrate in order to provide access and continuity of care. Bee Well Pediatrics implemented Rhinogram for its ability to reach and engage patients even at a distance, while also integrating into existing workflows and processes, and auto-populating the electronic health record systems to optimize and integrate with existing workflows. 

When a child gets sick or has an accident, time is of the essence. Parents want to get their children seen by a doctor without having to wait weeks for an appointment or miss an afternoon of work or school because of long wait times. 

In a study of 21 million outpatient visits, researchers found that more than one-fifth of doctor’s visits had wait times longer than 20 minutes and Medicaid patients were more likely to wait even longer. In El Paso, patients face the longest wait times in the country–just under 27 minutes. Across the nation in major and mid-sized metropolitan areas, scheduling a new patient appointment takes an average of 24 days to be seen.

For Bee Well El Paso Pediatrics, integrating Rhinogram means treatment can be provided to patients wherever they may be leading to better care and better patient experience.

Pediatric use cases:

The average a patient spends in a pediatric office is more than 2 hours for a 15-minute appointment. Pediatric systems like Bee Well can better cater to the needs of busy parents and caregivers with Rhinogram and reduce wait times through virtual care options for busy patients and those who do not need to be seen in person. Parents can interact with pediatric systems safely and securely to complete every task across the patient journey digitally: 

  • Initiate an SMS/MMS text message to the Pediatric system's main phone number to ask questions and initiate a new patient appointment without having to make a phone call. 
  • Receive, complete, and digital intake forms automatically from the system via SMS/MMS text link and can complete intake forms on their mobile device with as little as one bar of cell service, and without having to take the added step of logging into a portal, download an app, print out forms or complete them by hand. 
  • Receive appointment reminders and utilize self-service rescheduling.
  • Check in remotely, remain safely within a virtual waiting room, and receive instructions to go to their exam room on the day of the appointment. 
  • Message real-time with the administrative and care team and participate in virtual video care interactions vs in-person. 
  • Receive and reference aftercare instructions, initiate a text with follow-up questions, and follow-up appointments, receive ongoing education and campaign blasts, and complete payments via RhinoPay. 
Users:

Pediatric system, medical facilities, clinical care, and administrative team members, patients, authorized family members, caregivers, and 3rd-parties.  

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Other, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Patients and healthcare systems alike can initiate an SMS/MMS text message safely and securely without patients having to log in to a portal or log into an app 
  • Integrated natural language conversion 
  • Easily and HIPAA-compliantly communicate with new and existing patients the way they want to communicate
  • No broadband is required, patients can text message the system's main phone number, receive messages, complete and sign intake forms, send photos, participate in video calls, receive aftercare messages, and pay their bills without ever having to log in to a platform or app. 
  • Utilize workflows, automation, AI, and integration with EHR systems to optimize processes and provide the best care as efficiently and conveniently as possible. 
Differentiators vs Competitors:
  • SMS/MMS bi-directional communication with both patients and every member of the care and administrative team across the entire patient journey  
  • Fully integrated HIPPA-compliant, secure messaging and content management 
  • Team chat, full visibility, and @ mentions for staff task assignments 
  • EHR Integration with auto-populate feature 
  • AI and smart message routing and workflow automation  
  • Implementation and efficiency  

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2015

Founded in 2015

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