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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Eleanor
Eleanor

Categories

Solutions

Description

Product Description:

A comprehensive, digitally-driven solution designed to help patients regain control of their heart health after a major cardiac event or procedure. With personalized clinical exercise plans based on diagnosis, vitals and personal preferences, plus live coaching and continuous physiological monitoring, we guide patients through their recovery journey. Custom-designed provider-facing application with built-in ITP interfacing directly with enterprise EMRs ensures high-relevance, seamless coordination with referring medical team.

About Kento Health:

Kento Health, co-developed with Mayo Clinic, is a digital cardiac care platform providing accessible, adaptable programs to patients across the care continuum of cardiovascular disease, spanning exercise, nutrition, behavioral health, smoking cessation and medication management. Our AI-driven platform leverages the latest clinical literature, and patient-level clinical and biometric monitoring data to deliver personalized care plans to users and real time insights to Kento clinical coaches and external care teams. 

Kento is deployed in several U.S. health systems and we have demonstrated > 90% engagement rate to our programs, providing a proven model for delivering effective, scalable care. 

Product Description:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

About MyndYou:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Eleanor has been trained on thousands of clinical cases so that she understands the structure of patient-clinician dialogue, carries on a realistic conversation, and recognizes clinically relevant events.

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day.

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:

Kento offers an AI-powered virtual cardiac care platform, co-developed with Mayo Clinic, providing personalized rehabilitation and chronic disease management programs. Designed for health systems, insurers, and employers, Kento supports patients at every stage of heart health.

For Health Systems: Expand access to care, reduce waitlists, and lower readmissions with remote monitoring and virtual rehab programs. Kento’s AI identifies care gaps, supports clinicians with actionable insights, and streamlines workflows through seamless EMR integration.

For Patients: Receive 24/7 physiologic monitoring, personalized exercise and nutrition plans, and direct access to dedicated cardiac coaches — all from the comfort of home.

For Insurers and Employers: Reduce healthcare costs and improve member outcomes by offering scalable disease management and prevention programs. Kento’s data-driven approach enhances early intervention and reduces avoidable hospitalizations.

Pediatric use cases:

None provided

Users:

Patients, Health Systems and Providers, Employers, Health Plans and Insurers, Cinicians and Care Teams

Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, Quality Programs/Stars, and Risk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams, Health System businesss line leaders.

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

Kento goes beyond traditional EHR functionality by offering a specialized virtual cardiac rehabilitation and chronic disease management platform. While EHRs store and organize patient data, Kento provides real-time remote monitoring, AI-powered insights, and personalized care plans. Our platform enables proactive intervention, improves patient adherence, and reduces readmissions — all while integrating seamlessly with EHRs to enhance care coordination and clinical decision-making.

Differentiators vs Competitors:
  1. Clinical Validation and Partnerships: Co-developed with Mayo Clinic, a leader in cardiac care, providing a gold-standard approach to rehabilitation and chronic disease management​​.
  2. Comprehensive Cardiac Care Across All Stages: Tailored programs for every stage of heart health (At Risk, Diagnosed, and Post-Acute) with personalized interventions for prevention, management, and recovery​.
  3. AI-Powered Personalization (KAI): Kento’s proprietary AI, KAI, continuously monitors patient data, delivers real-time insights, identifies care gaps, and offers personalized interventions, enhancing clinical decision-making​.
  4. 24/7 Physiologic Monitoring and Clinical Coaching: Provides continuous heart rate, blood pressure, sleep, and activity tracking, combined with on-demand 1:1 clinical coaching from cardiac rehabilitation specialists​.
  5. Scalable and Flexible Technology: Offers BYOD (Bring Your Own Device) support with over 60 compatible devices for monitoring and seamless integration with existing EMR systems, reducing administrative burdens​.
Differentiators vs EHR Functionality:

Eleanor calls (or texts) patients to engage them in a clinical conversation and prioritize patient needs for clinican follow-up.

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, empathetic conversation about their health and well-being, averaging 3.4 minutes per call.

2. Goes beyond the transactional to support complex needs with dynamic, conversational listening, prioritizing clinician follow-up. She does not rely on digital tools which may increase disparities. 

Health Equity

Solution delivered by phone (or by text) and adapts to the speaking patterns of individual. Conversational AI trained to use simple and accessible language.

Solution is telephone based (with text options) which natively supports those with standard telephones and cell phones with limited data capabilities.

Solution is delivered in English and in all Spanish dialects. Additional languages are on the roadmap.

Solution is not a digital app so no font adjustmments needed. Available via voice and text.

Solution is primarily phone based, with secondary option of text, helping remove barriers to access based on device and data availability. Solution can call any phone on any system.

Solution initially trained on thousands of clinical cases across all ages, races, and ethnic backgrounds, with additional quality checks and ongoing training to ensure safe, responsible use of AI.

MyndYou manages Social Determinants of Health (SDoH) and Barriers to Care programs, helping use the technology to screen and provide insights to customers so that they can provide appropriate and responsive support and services.

MyndYou is SOC 2 Type II certified, demonstrating the organization's commitment to privacy and security.

The solution is primarily telephone based, with a second option for text, removing digital barrers to care. There are no requirements for internet or data plans.

Models are trained on a variety of cultures, using thousands of clinical cases. MyndYou works with customers to ensure that Eleanor reflects the communities within which she works, from the densely packed immigrant communities served by Montefiore Einstein Comprehensive Cancer Center in the Bronx, New York, to the urban and suburban populations supported by a large health plan customer based in Detroit, MI.

The MyndYou Customer Success team, which supports implementation, training, support, and customer advocacy, is composed of public health experts and clinicians, focused on creating an accessible experience for the patients we serve.

MyndYou has created an inclusive technology organization, with women representing more than 50% of the leadership team, and teammates in clinical and customer-facing positions who reflect many of the patient communities we serve. Beyond that, the design philosophy of the team is to ensure Eleanor, our AI-enabled virtual care assistant, is warm, empathetic, responsive, and accessible by the patients with whom she communicates, which includes ensuring cultural awareness and diversity.

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