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Description
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Transform patient interactions with hellocare's advanced patient engagement tools. Our platform features customizable Digital Whiteboards and Room Signs that display tailored information beneficial for patients, family members, and hospital staff. As a bedside nurse enters the room, the system activates various tabs to access comprehensive patient data. Additionally, it provides an option for bedside nurses to call upon a virtual nurse for assistance as needed, facilitating seamless communication and enhanced care coordination within the hospital setting. 

About hellocare:

Transform your existing hospital room into an integrated virtual care delivery hub with hellocare

Unlock the power of virtual care delivery with hellocare AI-assisted platform by transforming any patient room TV into virtual care delivery hub for virtual nursing, phyiscian rounding with live examination, virtual sitting (with AI-based algorithms for fall prevention, fall detection, pressure injury prevention, patient mobility tracking), patient engagement and entertainment, care coordination and clinical communications, to deliver hybrid care anytime from anywhere while enhancing patient engagement. 

Transforming your existing hospital room TV into a virtual care delivery hub, enables providers, nurses, and sitters to communicate and manage care via real-time audio and video calls, directly from your EHR to the patient room. Clinical teams and patients can invite members of the family and care team to participate in these calls, driving patient engagemeent and enabling them to take ownership of their health, which is known to improve health outcomes and patient satisfaction. 

Product Description:

LookDeep is revolutionizing telemedicine by using advanced computer vision and AI technology to help hospitals continuously monitor all patients through VisionAI™. Our pioneering zero-cost hardware model and modern, SOC2-certified software dramatically drive down the cost of inpatient video – enabling hospital-wide deployments supported by a virtual care center. AI-powered video monitoring helps tackle critical issues such as patient safety, room conditions, movement and mobility, and patient location and recovery. With LookDeep, hospitals can be present for every patient at every moment. Learn more at www.lookdeep.health.com.

About LookDeep Health:


LookDeep is revolutionizing acute Virtual Care by using advanced computer vision and AI technology to help hospitals continuously monitor patients through VisionAI. Our pioneering, zero-cost hardware model, and SOC2-certified software dramatically reduces the cost of inpatient video – enabling hospital-wide deployments, not just the typical 3-5% highest risks patients. LookDeep's AI-powered video monitoring is the only peer-reviewed, published AI on the market and helps tackle critical issues such as patient safety, room conditions, movement and mobility, and staff safety. LookDeep's flexible platform also allows hospitals to use the assets they already own, such as their own video equipment and smart TV's. 

LookDeep's complete platform can be used for:

  • Virtual Nursing - Admits, discharges, transfers, mentoring, translation services and more
  • Virtual Sitting / Observation - detect movement, detect lack of movement, prevent falls, prevent elopement, and more
  • Virtual Rounding by Specialists, including PT, Pharmacy, Case Managers and more
  • Family visits to help patients understand and follow discharge orders and for families be present for key updates
  • Flexible Staffing if you don't have the staff to help get your Virtual Care program, we can help with short term or long term trained team members

With LookDeep, hospitals can be Ever Present for Every Patient at every moment.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Live Video View (Virtual Sitting) or Virtual Visits

Yes, 24/7 tier 2

all data exportable, core metrics for sitting and interactions generally provided

Integrates with models from leading AI transcription companies (pluggable framework to include your organization's preferred vendor)

Integrates with Smart TV in the Room or In Room Systems (e.g. GetWell)

The platform allows health systems to configure common workflows and unique ones to an individual hospital, unit or similar units across hospitals, or to any combination thereof (for both internal and external clinical staff)

ADT, In Room devices like call lights and buttons, nurse call systems, and more.

We collect dozens of data points a second to assess patterns of staff (time in room, response time to alarms, etc) and the patient (movement in bed, patient location, overnight rest, pressure risk and more)

LookDeep uses the concept of AI nudge to create human AI collaboration in ways that align with your clinical workflows and AI performance. For example, we nudge the virtual sitter to pay attention to a specific patient because of their actions, movement, behavior, but the person takes the action (talks them down or hits alarm button). For pressure risk, we simply report a lack of movement and turning, the virtual nurse can bring additional context (meds changed, labs results, etc)

ADT, AD, Nurse Call, Buttons and TVs in the room and more.

Use Cases

Description:

hellocare Patient Engagement and Experience Module enhances patient engagement and experience through various use cases, including: 

Real-Time Patient Information Display

hellocare’s digital whiteboards provide up-to-date patient information such as vital signs, medication schedules, and detailed treatment plans, enabling healthcare providers to quickly assess and respond to patient needs without navigating separate systems.

Care Coordination

Our room signs display the names and roles of all healthcare staff assigned to a patient. This clarity improves care coordination, facilitates smoother handovers, and ensures that both staff and patients know who is responsible for each aspect of care.

Enhanced Communication with Patients and Families

hellocare's digital whiteboard can show daily schedules, including therapy sessions, tests, and visitation times, keeping patients and families well-informed and involved in the care process. They also allow for personalized messages from the care team to reassure and inform patients throughout their stay.

Workflow Efficiency

Our digital whiteboards are fully integrated with EMR and update automatically to reflect changes in the patient’s care plan, reducing administrative burdens and ensuring all team members are informed of the latest care directives and patient needs.

Safety Alerts and Allergies

hellocare whiteboards and room signs prominently display critical safety information like allergy alerts and fall risk warnings, enhancing staff responsiveness and patient safety.

Interactive Features for Patient Feedback

hellocare’s interactive whiteboards enable patients to provide feedback on their care, request assistance, or control room settings such as lighting and temperature, significantly enhancing patient comfort and satisfaction.

Compliance and Documentation

Our digital displays help ensure compliance with healthcare standards by reminding staff of necessary protocols and scheduled check-ups. They also automatically log updates and interactions, aiding in accurate and comprehensive documentation for compliance purposes.

These use cases underscore how hellocare’s digital whiteboards and room signs are pivotal in transforming traditional hospital settings into more efficient, patient-centered environments, improving both patient outcomes and healthcare delivery.

Pediatric use cases:

hellocare’s Patient Engagement and Experience Module features can be specifically applied to pediatrics in the same way as they apply to adults care.

Users:

The primary users of hellocare's Patient Engagement and Experience Module include healthcare providers such as virtual and bedside nurses and physicians, patients in inpatient settings, family members and healthcare administrators managing virtual care delivery programs. 

Description:

LookDeep Clinical Action Platform serves to create one flexible platform for multiple video needs inside the hospital (in addition to AI patient monitoring). Supported Tele Use Cases Include Inpatient:

  • Tele Consult
  • e-Sitting
  • eICU (for the ICU or rest of the hospital)
  • Emergency Department (consults / admitted patients)
  • Family Connect (Video Visits)
  • Early Warning / Centralized Monitoring Teams
  • Fall Prevention
  • Elopement Prevention
  • Pressure Injury Prevention
  • Admits, Discharges and Transfer improvement
  • Specialitsts Rounding
  • Case Management improvement


Pediatric use cases:

Family Connect (Video Visits)

Early Warning / Centralized Monitoring Teams

Elopement Prevention

Admits, Discharges and Transfer improvement

Specialitsts Rounding

Users:

Care Providers, e-Monitors (Sitters or Providers), Patient Family and Loved Ones

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Home health, Behavioral health, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, GE

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

hellocare distinguishes itself from traditional EHR functionality with advanced integrations and patient-centered innovations:

  • Advanced AI Integration: Implements AI for real-time monitoring and predictive analytics like fall detection and pressure injury prevention.
  • Virtual Care Delivery: Offers comprehensive virtual care including telehealth and virtual nursing.
  • Real-Time Communication Tools: Integrates instant communication tools for enhanced interaction between patients and healthcare providers.
  • Customizable Monitoring and Integration: Supports extensive customization and seamless integration with medical devices and third-party apps, surpassing typical EHR capabilities.
  • Enhanced Security and Privacy: Adds extra layers of data security and privacy, ensuring compliance with stringent regulations.
  • Actionable Insights: Leverages collected data for actionable insights and detailed reporting, aiding in informed decision-making and operational efficiency.

These features position hellocare as a technologically superior, flexible, and patient-centric platform.

Differentiators vs Competitors:

What sets hellocare apart is our commitment to innovation, quality, and partnership. We are the only vendor in the market that meticulously developes the hardware, audio/video stack and the virtual care delivery platform in-house, featuring open architecture and feature flags for customizable solutions. 

  • Our platform is the result of a collaborative effort with our partners, designed to meet the real and evolving needs of clinical teams, patients, and health systems. 
  • We are dedicated to continuous improvement, incorporating monthly releases that integrate real-time customer feedback. 
  • Our approach to partnership is inclusive, ensuring compatibility and integration with existing technology investments by our partners, including EHR/EMRs, telemetry, nurse call systems, clinical communication tools, patient experience, and patient education platforms. 
Differentiators vs EHR Functionality:

Flexibility, Capability and Time to Value. LookDeep can be up and running technically almost instantly and is regularily building and adding new capabilities that are available to the hospital without upgrades or IT intensive labor.

Differentiators vs Competitors:

LookDeep seeks to eliminate the hardware cost ($0 per room) to scale to every room in the hospital and charges based on usage - per patient per day.


In addition, no existing telemedicine platform embeds AI that actually helps monitor patients when a provider cannot be present.


The combination of ubiquitous low cost video for multiple inpatient use cases and a business model that only succeeds if it creates enough value for clinical care leads to long term alignment between the values of the hospital and LookDeep.

Health Equity

Keywords

Images

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Most Flexible & Future Proofed Platform

Videos

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HEROS.mov

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Lookdeep No Audio.mp4

Downloads

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hellocare device specification.pdf
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(Forbes) The CEO's Blueprint: Setting The Direction For The Smart Hospital.pdf

Alternatives

Company Details

Founded in 2019

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