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Description
Compatibility Level
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Product Capabilities
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EHR integrations
Client types
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Health equity
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Transform patient interactions with hellocare's advanced patient engagement tools. Our platform features customizable Digital Whiteboards and Room Signs that display tailored information beneficial for patients, family members, and hospital staff. As a bedside nurse enters the room, the system activates various tabs to access comprehensive patient data. Additionally, it provides an option for bedside nurses to call upon a virtual nurse for assistance as needed, facilitating seamless communication and enhanced care coordination within the hospital setting. 

About hellocare:

Transform your existing hospital room into an integrated virtual care delivery hub with hellocare

Unlock the power of virtual care delivery with hellocare AI-assisted platform by transforming any patient room TV into virtual care delivery hub for virtual nursing, phyiscian rounding with live examination, virtual sitting (with AI-based algorithms for fall prevention, fall detection, pressure injury prevention, patient mobility tracking), patient engagement and entertainment, care coordination and clinical communications, to deliver hybrid care anytime from anywhere while enhancing patient engagement. 

Transforming your existing hospital room TV into a virtual care delivery hub, enables providers, nurses, and sitters to communicate and manage care via real-time audio and video calls, directly from your EHR to the patient room. Clinical teams and patients can invite members of the family and care team to participate in these calls, driving patient engagemeent and enabling them to take ownership of their health, which is known to improve health outcomes and patient satisfaction. 

Product Description:

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, eliminating the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill Virtual Patient Navigators improve the quality of patient and caregiver experiences. They support users with low health literacy. Resource Navigators can promote treatment compliance and improve health outcomes. They promote patient engagement, develop self-efficacy, and lessen anxiety and stress. Enskill Virtual Patient Navigators align well with telehealth initiatives.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

About Alelo:

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, minimizing the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

Compatibility level

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Clients

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Product Capabilities

Enskill Resource Navigators ask open-ended questions to understand the patient's concerns, and where they are on their care journey. They ask follow-up questions as needed so that they can provide the most relevant information.

Enskill integrates with health systems' existing patient information websites and digital channels. Enskill tools are able to automatically extract metadata from health systems' YouTube channels and podcasts.

All user data is anonymized to protect patient privacy. Alelo privacy safeguards have been subjected to IRB (Institutional Review Board) review. Enskill complies with California digital privacy standards.

Users interact via a natural spoken-language interface, just as they would with a human being. Enskill's generative AI supports unscripted dialogue.

Enskill servers operate in the cloud, and are able to support many thousands of users around the world. Additional servers are added when needed.

We continually evaluate available large language models for performance and reliability, and can quickly upgrade to new models as they become available.

Enskill recommends only content that is approved by the health system. It engages patients in dialogue to understand their needs, and recommends content that is most relevant to their needs.

All interactions with the patient and logged and recorded. Session outcomes can inform subsequent sessions.

Video, audio, and text are used. Enskill Virtual Patient Navigators provide links to a variety of media, including handouts, videos, and podcasts. Laptops and mobile devices are supported.

Enskill Virtual Patient Navigators personalize their recommendations based on the patient's condition and where they are on their care journey. Personalized content choices empower patients with information about treatment options, managing symptoms, and accelerating recovery.

Use Cases

Description:

hellocare Patient Engagement and Experience Module enhances patient engagement and experience through various use cases, including: 

Real-Time Patient Information Display

hellocare’s digital whiteboards provide up-to-date patient information such as vital signs, medication schedules, and detailed treatment plans, enabling healthcare providers to quickly assess and respond to patient needs without navigating separate systems.

Care Coordination

Our room signs display the names and roles of all healthcare staff assigned to a patient. This clarity improves care coordination, facilitates smoother handovers, and ensures that both staff and patients know who is responsible for each aspect of care.

Enhanced Communication with Patients and Families

hellocare's digital whiteboard can show daily schedules, including therapy sessions, tests, and visitation times, keeping patients and families well-informed and involved in the care process. They also allow for personalized messages from the care team to reassure and inform patients throughout their stay.

Workflow Efficiency

Our digital whiteboards are fully integrated with EMR and update automatically to reflect changes in the patient’s care plan, reducing administrative burdens and ensuring all team members are informed of the latest care directives and patient needs.

Safety Alerts and Allergies

hellocare whiteboards and room signs prominently display critical safety information like allergy alerts and fall risk warnings, enhancing staff responsiveness and patient safety.

Interactive Features for Patient Feedback

hellocare’s interactive whiteboards enable patients to provide feedback on their care, request assistance, or control room settings such as lighting and temperature, significantly enhancing patient comfort and satisfaction.

Compliance and Documentation

Our digital displays help ensure compliance with healthcare standards by reminding staff of necessary protocols and scheduled check-ups. They also automatically log updates and interactions, aiding in accurate and comprehensive documentation for compliance purposes.

These use cases underscore how hellocare’s digital whiteboards and room signs are pivotal in transforming traditional hospital settings into more efficient, patient-centered environments, improving both patient outcomes and healthcare delivery.

Pediatric use cases:

hellocare’s Patient Engagement and Experience Module features can be specifically applied to pediatrics in the same way as they apply to adults care.

Users:

The primary users of hellocare's Patient Engagement and Experience Module include healthcare providers such as virtual and bedside nurses and physicians, patients in inpatient settings, family members and healthcare administrators managing virtual care delivery programs. 

Description:

AI-powered Resource Navigators listen, answer questions, provide personalized content recommendations, and connect to resources.

Patient navigators, community health workers, and other health professionals practice communication skills with AI-powered simulated patients.

Pediatric use cases:

Teenagers and preteens can use Enskill to get information about diseases and treatments, in language that they understand.

Users:

Patients and caregivers. Also patient educators, community health workers, patient navigators, and other health professionals who interact with patients.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Home health, Behavioral health, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, GE

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

hellocare distinguishes itself from traditional EHR functionality with advanced integrations and patient-centered innovations:

  • Advanced AI Integration: Implements AI for real-time monitoring and predictive analytics like fall detection and pressure injury prevention.
  • Virtual Care Delivery: Offers comprehensive virtual care including telehealth and virtual nursing.
  • Real-Time Communication Tools: Integrates instant communication tools for enhanced interaction between patients and healthcare providers.
  • Customizable Monitoring and Integration: Supports extensive customization and seamless integration with medical devices and third-party apps, surpassing typical EHR capabilities.
  • Enhanced Security and Privacy: Adds extra layers of data security and privacy, ensuring compliance with stringent regulations.
  • Actionable Insights: Leverages collected data for actionable insights and detailed reporting, aiding in informed decision-making and operational efficiency.

These features position hellocare as a technologically superior, flexible, and patient-centric platform.

Differentiators vs Competitors:

What sets hellocare apart is our commitment to innovation, quality, and partnership. We are the only vendor in the market that meticulously developes the hardware, audio/video stack and the virtual care delivery platform in-house, featuring open architecture and feature flags for customizable solutions. 

  • Our platform is the result of a collaborative effort with our partners, designed to meet the real and evolving needs of clinical teams, patients, and health systems. 
  • We are dedicated to continuous improvement, incorporating monthly releases that integrate real-time customer feedback. 
  • Our approach to partnership is inclusive, ensuring compatibility and integration with existing technology investments by our partners, including EHR/EMRs, telemetry, nurse call systems, clinical communication tools, patient experience, and patient education platforms. 
Differentiators vs EHR Functionality:

N/A. Enskill does not handle EHR data.

Differentiators vs Competitors:

- Improves the quality of patient and caregiver experiences

- Rapid upskilling of healthcare staff

- Promotes patient engagement and self-efficacy

- Promotes treatment compliance

- Reduces anxiety and stress due to lack of information or patient overload

- Reduces the burden on healthcare staff to communicate with patients and answer their questions

- Enhances providers' existing digital outreach and social media initiatives

Health Equity

Keywords

Images

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24/7 Info Patients Need

Videos

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Cancer Center Resource Navigator

Downloads

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hellocare device specification.pdf
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Virtual Patient Navigators- Trustworthy AI for Patient Education.pdf

Alternatives

Company Details

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