A watched patient is a safer patient. While traditional virtual sitting models focus on a few patients with expensive hardware endpoints, the reality is that half of patients in the hospital are at risk for falling. LookDeep has zero-cost hardware endpoints that enable every room in the hospital to be set up for virtual sitting. Patients can be monitored for falls with the flip of a switch and without the need to roll cumbersome video carts around the unit. LookDeep also has the AI technology to nudge the person monitoring the patients to the ones that need their attention – to dramatically increase the number of patients monitored by virtual sitters.

LookDeep is revolutionizing acute Virtual Care by using advanced computer vision and AI technology to help hospitals continuously monitor patients through VisionAI. Our pioneering, zero-cost hardware model, and SOC2-certified software dramatically reduces the cost of inpatient video – enabling hospital-wide deployments, not just the typical 3-5% highest risks patients. LookDeep's AI-powered video monitoring is the only peer-reviewed, published AI on the market and helps tackle critical issues such as patient safety, room conditions, movement and mobility, and staff safety. LookDeep's flexible platform also allows hospitals to use the assets they already own, such as their own video equipment and smart TV's. 

LookDeep's complete platform can be used for:

• Virtual Nursing - Admits, discharges, transfers, mentoring, translation services and more
• Virtual Sitting / Observation - detect movement, detect lack of movement, prevent falls, prevent elopement, and more
• Virtual Rounding by Specialists, including PT, Pharmacy, Case Managers and more
• Family visits to help patients understand and follow discharge orders and for families be present for key updates
• Flexible Staffing if you don't have the staff to help get your Virtual Care program, we can help with short term or long term trained team members

With LookDeep, hospitals can be Ever Present for Every Patient at every moment.

Luma Health's Recall Management product expertly streamlines the process of patient recalls, ensuring timely follow-ups and continuity of care. This solution automates the identification and notification of patients due for appointments, screenings, or treatments, enhancing efficiency and patient engagement. It personalizes communication, sending tailored messages via patients' preferred channels, which significantly improves response rates and adherence to recommended healthcare schedules. For healthcare providers, this means optimized scheduling, maximized clinic capacity, and improved patient outcomes. Luma Health's Recall Management system is a vital tool for proactive patient care management, fostering a more connected and effective healthcare experience.

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Flexibility, Capability and Time to Value. LookDeep can be up and running technically almost instantly and is regularily building and adding new capabilities that are available to the hospital without upgrades or IT intensive labor.

LookDeep seeks to eliminate the hardware cost ($0 per room) to scale to every room in the hospital and charges based on usage - per patient per day.

In addition, no existing telemedicine platform embeds AI that actually helps monitor patients when a provider cannot be present.

The combination of ubiquitous low cost video for multiple inpatient use cases and a business model that only succeeds if it creates enough value for clinical care leads to long term alignment between the values of the hospital and LookDeep.

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.