GlobalMed offers a provider directory and search functionality through their platforms. This feature allows patients to easily search for healthcare providers by name, specialty, or languages spoken.

GlobalMed platforms include comprehensive provider review management capabilities. Aggregated Reviews: Collects provider reviews from multiple sources, giving a holistic view of patient feedback. Reviews Management: Allows providers to manage and respond to reviews, helping to maintain a positive online presence. Customizable Star Ratings: Offers customizable star rating calculations to reflect specific criteria important to your practice. Analytics: Provides detailed analytics to glean insights into patient experiences and identify areas for improvement. These features help ensure that providers can effectively manage their reputation and continuously enhance patient satisfaction.

GlobalMed platforms offers robust scheduling features to streamline the appointment process for both patients and providers: Flexible Scheduling: Patients can schedule appointments by date or preferred provider. Providers can manage their availability and accept or decline appointment requests. Automated Reminders: The system sends automatic SMS and email reminders to reduce no-shows and keep everyone informed. Rescheduling and Cancellations: Both patients and providers can easily cancel or reschedule appointments directly within the app. Virtual Waiting Rooms: These allow for a coordinated start to virtual visits, ensuring a smooth experience.

GlobalMed platforms allows for utilization of a network of virtual healthcare providers to manage patient demand dynamically. This helps balance the workload and ensures timely care delivery.

GlobalMed virtual visit solutions are designed to be accessible and seamless allowing users to switch between synchronous and asynchronous modalities. These solutions integrate smoothly with existing provider workflows, ensuring efficiency and continuity of care.

Digital Form Upload & Intake: Streamlines the patient intake process, ensuring all necessary forms are uploaded and accessible to healthcare providers before the visit. Integrated Symptom Checking: Allows patients to input symptoms and get preliminary health insights before their consultation, enhancing the pre-visit experience. Accessible Waiting Room: A virtual space where patients, providers, and staff can interact, making the wait time productive and engaging. Patient Queueing: Manages patient flow efficiently, ensuring smooth operations and timely consultations. Sharing Images/Videos: Patients can easily upload images or videos relevant to their condition, providing the care team with more detailed information for diagnosis. Integration with Connected Devices: Collects vital signs and health data through connected devices, ensuring a comprehensive view of the patient's health. Patient/Member Contact & Chatting: Facilitates direct communication between patients and providers, enhancing the overall care experience.

GlobalMed platforms offers a comprehensive suite of features to enhance virtual healthcare delivery: High-Resiliency, High-Latency Video: Provides robust video quality that can toggle to phone/audio and supports multi-party video. Annotatable Patient Education: Allows for interactive patient education materials that can be annotated during consultations. Multimodal Communication: Enables users to switch between text, chat, in-app messaging, and secure portals seamlessly. Asynchronous Interviews: Includes integrated symptom checking and virtual triage, allowing for asynchronous patient interviews.

GlobalMed platforms offers robust features to enhance healthcare delivery: Leverage Existing Patient Info: Utilizes existing patient demographic and medical information to streamline care. EHR Documentation Support: Integrates seamlessly with EHR systems to support comprehensive documentation. Auto-Generated Clinical Documentation: Automatically generates clinical notes, saving time and ensuring accuracy. Timely Review and Revision: Allows providers to review, confirm, or revise diagnoses, treatment options, and care plans within their existing workflow tools. Photo and Recording Integration: Supports the integration of photos and recordings into patient records.

GlobalMed offers round-the-clock technical support to address any hardware or software issues that may arise.

GlobalMed software suite has insight to many different metrics for providers

Real time full duplex communication with sound, video, nurse call and EMR integration. Calls to outside family, doctors, and friends. Images and results may be displayed during consultations.

Share images, video, and exchange data during a consult.

TeleRay's P2P platform allows for secure, fast and clear video, audio, and file exchange without latency or bandwidth dependency.

Stand alone or EMR integrated telesitting options with additional TeleRay features.

Use TeleRay's video system and carts to observe, speak to and manage patients in EDs.

TeleRay is the virtual visit tool for the future. Clinicians or patients may add family members, health advocates friends, and other clinicians to any call.

TeleRay's full duplex systems are integrated in to Epic and other EMR systems to launch seamlessly into patient rooms for telenursing consults. Training, observation, admin interviews, discharge, virtual rounds, can all be completed with TeleRay.

GlobalMed's platforms are customizable into many different languages. Currently we have English, Spanish, Portuguese and Vietnamese with the ability to translate into any at requested language.

GlobalMed's eNcounter™ platform doesn't just stick to video calls; it offers multiple ways to keep patients engaged. Text messaging and voice calls are options, plus you can adjust font sizes to improve readability. That means more inclusive and accessible communication for everyone.

GlobalMed's platforms are designed to function efficiently even with low bandwidth ensuring virtual health services remain accessible in areas with poor internet connectivity. GlobalMed also ensures that visit information can be obtained and stored for later access when connectivity is available. This means that even if there are connectivity issues during a telehealth session, important data and information can still be captured and securely stored. Once a stable connection is re-established, this information can be accessed and utilized, ensuring continuity of care and minimizing disruptions.

GlobalMed devices and software are designed to collect precise biometric data across a diverse populations, minimizing inaccuracies that could arise from hardware limitations. The platform is developed with inclusivity in min ensuring that all features and functionalities are accessible and effective for a wide range of users.

GlobalMed ensures transparency about data privacy and security, so patients know their information is safe and how it's being used. They also provide options for patients to decide how their data is shared with the care team, which fosters trust and encourages more open communication. Being upfront about these practices builds confidence in the system and strengthens patient-provider relationships.

GlobalMed’s platform ensures that even patients with limited internet connectivity or restrictive data plans can access virtual care. It uses adaptive streaming technology that adjusts video quality based on available bandwidth and minimizes data usage. It's all about making healthcare more accessible, no matter your tech setup.

GlobalMed provides training in multiple different platforms and avenues depending on the clients, along with having 24/7 support for any issues, requests or questions.

GlobalMed uses diverse imagery that reflects the diverse population it serves. This helps the patients feel seen and respected, fostering a more inclusive environment. The platform supports multiple languages, ensuring that patients can communicate in their preferred language.