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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Gozio Wayfinding
Gozio Wayfinding

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Categories

Solutions

Description

Product Description:

Gozio's wayfinding platform offers a complete experience, from home, to parking, to point of care. 

  • Step-by-step navigation: Senro fusion technology and robotic mapping delivered unmatched accuracy within custom 3d maps between any points of interest

  • Customizable routes: Tailored for specific patient needs, accessibility requirements, and site updates.

  • Dynamic updates: Maps and paths update automatically — no signage to replace

  • Fully branded experience: Navigation lives inside an intuitive, customizable mobile experience, or integrated into an existing app with our SDK

About Gozio Health:

Gozio Health partners with health systems to increase consumer engagement using a proven mobile platform and strategy. The entire healthcare journey–both in-person and digital–is improved by giving systems the flexibility to consolidate all their patient-facing digital solutions into one premium native mobile experience accessible by anyone, anywhere. Combined with Gozio’s patented indoor positioning technology, the platform empowers consumers to confidently navigate their healthcare journey and enables health systems to more effectively achieve their business goals. Gozio customers surveyed in a 2021 KLAS Research Emerging Technology Spotlight report found 100% satisfaction. For more information, visit www.goziohealth.com.

Product Description:

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

  • Accessible symptom assessments with the highest levels of accuracy and safety
  • Digital integration, branding and single sign on authentication for a seamless experience
  • Covers 10,000+ symptoms and 3,600+ conditions
  • Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

  • 8 levels of urgency advice
  • Tailor to your care options, support services and digital offerings
  • Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
  • Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

  • Give doctors and advanced practice providers more time with patients
  • Reduce the administrative burden
  • Provide clinical reports directly in, or via, the patient’s EHR
  • Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

About Ada Health:

Ada is a global health company created by doctors to improve human health by transforming knowledge into better outcomes.

We built an award-winning, comprehensive, and easy to use AI-powered symptom assessment, triage enhancement, and care navigation platform. Our competitive strength is our medical knowledge base and probabilistic reasoning engine. This forms the core of Ada’s ability to help millions of people manage health concerns reliably and simultaneously.

Ada’s solutions support users, medical professionals, payers, businesses, employers, and health systems across the globe to improve outcomes and care efficiency.

Some of the partnerships in the US include Sutter Health, Kaiser Permanente, Jefferson Health, Pfizer, and Novartis.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Integration with patient portals and EHRs using FHIR open standards.

Probabilistic reasoning engine with a comprehensive medical knowledge base, provides safe and personalized information.

Recognized for highest levels of privacy and security.

Dynamic question flow, so depending on the user's symptoms and risk factos, the assessment flow will differ each time. Asks the user a series of questions, just like a doctor.

Proven to deploy at scale with some of the world's largest health systems. Already available to over 60million users.

Ada is continually improved and optimized.

Use Cases

Description:

Gozio Wayfinding helps hospitals and health systems solve one of the most common (and frustrating) patient experience challenges: getting patients and visitors to the right place, on time, with less stress.

Our mobile navigation platform delivers intuitive, turn-by-turn directions from home to parking to point of care, across even the most complex campuses. By minimizing confusion and late arrivals, Gozio’s wayfinding improves patient satisfaction, reduces missed appointments, and eases staff burden from repeated “where am I?” questions.

Pediatric use cases:

Navigating a children’s hospital is uniquely challengin. Families are often stressed, juggling paperwork, strollers, and sick kids in unfamiliar environments. Gozio Wayfinding is purpose-built to address these challenges, giving families simple, mobile directions that guide them from parking to the right department, and even between multiple appointments.

By reducing confusion and wait times, Gozio supports calmer visits, fewer missed or late arrivals, and a better overall experience for both young patients and their caregivers.

Users:

Patients, visitors, staff, caregivers

Description:
  • Digital front door care navigation
  • AI-powered symptom assessments
  • High medical quality prediagnosis
  • Patient education
  • Personalized care navigation
  • Virtual urgent care
  • Virtual primary care 
  • Clinician decision support
  • Population health
Pediatric use cases:

Ada's knowledge and AI includes pediatrics and can advise on a range of symptoms, risk factors and conditions for children and babies from birth [Note: Ada is a medical device intended to be used by people over 16]

Users:

Patients, Members, Users

Clinicians 

EHR Integrations

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

None provided

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Other

Integrations:

Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:
  • Dedicated Navigation Solution: Unlike static maps or simple directional indicators within EHR systems, Gozio provides dynamic, real-time navigation with blue-dot accuracy powered by BLE beacon technology.

  • Enhanced Patient Experience: Offers intuitive turn-by-turn mobile navigation, ensuring patients and families easily reach their destination without navigating through complex portals or interfaces.

  • Rapid Deployment & Integration: Uses robotic mapping combined with BLE beacon infrastructure for fast, accurate setup and maintenance, independent from lengthy EHR integration timelines.

  • Actionable Insights: Provides analytics specifically around patient movement, usage patterns, and navigation effectiveness, insights typically unavailable through EHR reporting alone.
Differentiators vs Competitors:
  • Built for Hospitals: Gozio’s solution is specifically designed for the unique complexity, privacy, and compliance demands of healthcare environments.

  • Patented Sensor-Fusion Technology: Uses carefully positioned BLE beacons to ensure continuous, accurate indoor positioning and real-time navigation guidance, even within multi-floor, multi-building campuses.

  • Complete Branding & Integration: Offers a fully customizable, white-labeled experience, easily integrated within existing hospital-branded apps and digital front doors.

  • Proven Results at Scale: Successfully deployed across major health systems nationwide, proven to enhance patient satisfaction, reduce late arrivals, and increase operational efficiency.

  • Comprehensive Managed Services: Includes proactive support, beacon installation and maintenance, and ongoing map updates

Differentiators vs EHR Functionality:

Available to the user via their patient portals puts Ada at the front of the care experience and helps patients navigate complex care system and find appropriate care for their needs. 

Ada integrates into the care team's clinical workflow via their patient's electronic record (i.e. Epic) helps:

  •  Release time to care by saving patients from needing to repeat their story 
  • Prepare physicians ahead of the consultation and be focus their time where it may be most needed. 
  • Support clinicians' decision-making by surfacing symptoms and risk factors that they may not have previously considered in their diagnosis 
Differentiators vs Competitors:

Clinically advanced: Our pursuit of clinical excellence can be seen in the preliminary results from studies that indicate that Ada may be the most accurate and comprehensive symptom assessment.

A trusted and intuitive user experience: Ada’s award-winning design and user interface help users to confidently interact with Ada to understand their symptoms, possible conditions, and next steps.

Rich data capabilities: Our data capabilities can help our clients gain insights into their populations, ranging from developing new products to designing new employee journeys.

Navigation and integration: Care navigation and guidance is customizable to client’s needs, and Ada can integrate seamlessly with existing programs.

Ada’s global reach: Available in 11 languages and 150 countries, Ada is available to over 50 million people and can adapt to local needs.

Keywords

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How our enterprise AI works better: partnerships powered by Ada

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AI symptom assessments and beyond: The guide for health systems

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Company Details

Founded in 2013

Founded in 2011

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