Case1:Enhancing Telehealth Sessions with Real-Time Emotional Analysis

Problem: Telehealth consultations often lack the depth of in-person interactions, making it challenging for clinicians to gauge patients' emotional states.

Solution: Mirro's AI technology enriches telehealth sessions by analyzing and responding to patients' emotional cues in real-time. This enables healthcare providers to better understand and address patient concerns during virtual consultations. 

Outcome: Improved patient engagement and satisfaction in telehealth services, leading to better adherence to treatment plans and overall health outcomes.

Case 2: Streamlining Clinical Documentation with AI-Scribe

Problem:

Clinicians spend significant time on documentation during and after patient visits, leading to burnout and reduced focus on patient care. Manual note-taking is time-consuming, error-prone, and often lacks consistency across providers.

Solution:

AI Scribe automatically generates detailed, structured SOAP notes from real-time conversations during both telehealth and in-person visits. It listens, transcribes, and summarizes key clinical details, ensuring accuracy and saving providers valuable time.

Outcome:

Reduced administrative burden, faster documentation turnaround, improved note quality, and more face-to-face time with patients , ultimately enhancing clinical efficiency and care delivery.

Case 3. Empowering Clinicians with AI-Powered Access to Full Patient History

Problem:

Clinicians often face fragmented or incomplete patient records spread across systems, making it difficult to get a holistic view quickly. This leads to inefficiencies, missed context, and delays in diagnosis or treatment.

Solution:

Ask Mai (Multimodal Adaptive Intelligence) is a virtual AI assistant that provides clinicians with instant access to a patient’s full medical history, summarized insights, and intelligent suggestions. Through natural language queries, doctors can ask Mai for relevant case details, past labs, imaging, medications, diagnoses, and even social determinants ; all in one place.

Outcome:

Accelerated clinical decision-making, improved diagnostic accuracy, and more personalized care 

Users:

1.Primary Care Physicians (PCPs)

Use Mirro for AI-assisted documentation, patient engagement, and adherence prediction.

2.Telehealth Providers

Improve virtual consultations with emotional context analysis and real-time scribing.

3.Specialists (e.g., cardiologists, endocrinologists, dermatologists)

Benefit from structured SOAP notes and patient history summarization across visits.

4.Nurse Practitioners (NPs) & Physician Assistants (PAs)

Use for quick follow-ups, streamlined documentation, and triaging.

5.Mental Health Professionals (Therapists, Psychologists, Psychiatrists)

Gain emotional insights and improve client engagement via empathetic AI.

We modernize your approach to behavioral health care, expand your health system’s care team, and improve patient outcomes — all while lowering your cost of care for a sustainable, financially sound future.

Here are the telemental health services we offer:

• On-demand services: Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.
• Bridge care services: Bridge Care Services expands and accelerates access, achieves measurement-based outcomes, and, optimizes reimbursement for a financially sustainable program to fill gaps in behavioral health care that exist across the continuum. 
• Scheduled services: Partnering with Iris Telehealth for scheduled services means you will be provided consistent, high-quality providers who are dedicated to your health system (including your individual hospitals and outpatient clinics) on a consistent schedule each week – ensuring a predictable coverage model for your organization.

Our provider pool ranges all-ages, adult, and pediatric behavioral health providers.

Behavioral Health Providers: Health systems, community health centers, and CCHBCs.