Say goodbye to endless voicemails, mountains of messages, and phone tag that won’t quit. Navigator is here to interface with patients like a new virtual customer service agent, capable of seamlessly handling patient requests across phone, SMS, and chatbot interactions. Save staff time by offering natural, conversational AI interactions that address simple patient needs. No more tedious repetition of requests and context with each handover; Navigator remembers previous interactions and carries them across channels. Patients can manage appointments, request refills, and more – saving valuable time for clinical workflows.

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

We can integrate our dashboard with EHR. Everything else is just a simple downloadable app with real time monitoring delivering therapy with AI in the form of friendly characters that engage the children in interactive activities.  

Integration of CBT, ACT, positive psychology modalities 

For 5 issues

Focused anxiety intervention

Stronger Bond with Child

Accessibility

Affordability/Free

Scalable

Real time monitoring

Clinician connection

Human in the loop 

Co-designed with children

360 degree care

Non addictive, timed experiences

Child centric

AI personalization

365/24/7

Preventative outlook

Built in progress assessment tools

Navigator integrates two months' worth of contextual information from Luma interactions and EHR to conduct a seamless, natural customer service interaction

Luma's depth of integration into the EHR lends functionality and streamlines work processes