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PatientConnect Complete is the most comprehensive solution for patients, supported by the HRS standard kit including the HRS tablet accompanied with a Weight Scale, Blood Pressue monitor, and Pulse Ox. Clients have the option to opt for additional peripherals should they see fit, with the option to choose from a thermometer, glucometer. Additional peripherals are available at additional cost. PatientConnect Complete units are ready to go out of the box – including Bluetooth pairing, charged and ready for use by patient.

Biometric Devices Supported:
All HRS peripheral devices are FDA approved and connected through Bluetooth to our tablets. Peripheral devices automatically push patient readings into the clinical portal for analysis. Bluetooth devices allow the biometric readings to automatically load into the tablet and will flow over to the Clinician portal. Patients can also manually enter their readings.

PatientConnect Complete has the ability for multi-channel videoconferencing, phone calls, and messaging to clinicians and family memebers.

The Mytonomy Cloud for Healthcare is an end-to-end enterprise platform to educate and engage patients from Discovery to Recovery with high-quality video content and intelligent engagement. 

We are both a content producer and a cloud software provider, enabling unique benefits.

• Mytonomy produces evidence-based, cinematic quality, microlearning patient education (short 1 to 3-minutes) via 4000 broadcast ready videos today (and growing). We also produce appealing and consumer friendly written materials that drive engagement and are fully harmonized with our video patient / member education library.
• We deliver our content, your content and any 3rd party content to patients on behalf of the provider, through our modern, cloud-based streaming platform that has unique engagement capabilities throughout.
• Providers can upload additional videos or handouts at any time and these are delivered alongside Mytonomy's award-winning libraries, spanning ALL major conditions and procedures such as Ortho, Cardiac, Oncology, Neuro, Labor and Delivery, GI and much more. 

Mytonomy's studio can easily update and change any off-the-shelf content to personalize and tailor the solution to meet your organization's needs.

• Our easy-to-use user interface leads to high user engagement rates, forming a foundation for your patient shared-decision making, marketing outreach and digital front-door, or enterprise-wide patient education and engagement approach that modernizes ambulatory and inpatient pre/post visit preparation and discharge. 

We routinely help clients consolidate legacy education vendors and replace them with Mytonomy's single platform helping to reduce unnecessary costs and modernize.

Mytonomy goes beyond white-labeling to tailor and personalize the libraries to your institutional needs. 

• We support any level of tailoring needed by your institution. We come out of the box with highly diverse content that supports Diversity, Equity and Inclusion (DEI) goals.

Mytonomy Cloud for Healthcare can be used as a stand-alone portal or integrated with your EHR or CRM to trigger content automatically.

• No app to download, as Mytonomy's entire solution is mobile-responsive enabling patients to participate in their decision-making or to receive better discharge and recovery instructions. 
• All 24/7 on any device at any time including smart TV's, Tablets, Phones and Computers. 

At the end of the day, Mytonomy is helping to drive a better experience and healthier outcomes at home or in the hospital/clinic.

Without Hyro, health system call centers are reaching the burnout threshold too quickly. That’s when the perfect storm of missed calls, long wait times and poor user experience hits hard, ultimately causing patient churn and lost revenues. With Hyro, call center capacity is a non-issue, with 65-85% of calls being automatically deflected or resolved end-to-end, and the remainder of calls being quickly and accurately routed to the right departments.

It's an ever-clean filter you never need to change – Hyro has a three-pronged system to sorting call volume, automating routine calls without human intervention, directing complex calls to the right agent, and deflecting simple calls to SMS for self-service.

Smart Routing:

Navigate calls to the accurate source of support with natural language understanding (NLU)- based smart routing. Instantly match and transfer patient queries to the right service departments, skipping complicated audio menus and lengthy wait times in the process.

End-to-End Resolution:

Automate key digital services from start to finish with conversational AI end-to-end resolution. Solve routine requests such as physician scheduling, paying bills and getting answers to critical questions, without a human in the loop.

SMS Deflection/ Call-to-Text:

Shield overloaded call center teams from repetitive tasks with SMS Deflection (Call-to-Text). Funnel patients to self-serve with the resources you’ve already invested in, directing them to patient portals, FAQ pages, chat solutions and mobile app features.

Benefits:

• 3-10 day deployment
• Zero client-side maintenance
• 60-85% deflection/ resolution of calls and messages
• 5x Average Handle Time
• 99% reduction in Average Hold Time
• Pre-loaded skills, like scheduling and routing
• Proprietary natural language engine that adapts to patients' dialects, phrasing, sentiment and more
• Integrations with Epic EMR, Salesforce, and major telephony providers like Cisco, NICE, Genesys and Twilio

Babyscripts myJourney is a clinically-validated, obstetrics-specific solution that allows OB/GYNs and other maternal health care providers to deliver a new model of prenatal and postpartum care via a mobile app-based platform and remote patient monitoring experiences. It exists to solve the problems generated from the critical shortage of obstetrical providers in the U.S. and to transform the delivery of pregnancy care through the power of technology and remote patient monitoring.

1. Patient users download the Babyscripts myJourney digital companion app onto their smartphone, enabling 24/7 access to personalized educational content tailored to each stage of pregnancy up through one year postpartum.Through myJourney’s assessment and survey functionality, users self-report health history, mental risk, and social determinants of health data. All data is communicated back to the healthcare team through a provider-facing dashboard, enabling the appropriate intervention and facilitating better clinical decision-making. 
2. All users also have access to manual blood pressure tracking in the app, even those who are normotensive or considered low-risk, to support the integration of self monitored blood pressure monitoring into routine prenatal and postpartum care. Patients can input BP data manually or automatically into the myJourney app via a manual or internet-connected cuff. Data is available to the healthcare team through a provider-facing dashboard, and high risk situations are actively communicated to the patient’s healthcare team, enabling recognition of hypertension risk when it occurs and informing any necessary changes to the care plan, including the option to enroll patients onto Babyscripts myJourney Blood Pressure RPM. 

Babyscripts myJourney Blood Pressure RPM is specifically designed for high-risk patients and is supported by a care management layer. Patients track their blood pressure readings at home with the support of a dedicated care manager. Readings are recorded via the myJourney app and an internet or cellular-enabled blood pressure cuff, synced with their healthcare provider's system. This integration allows for continuous monitoring and immediate feedback. If a patient's blood pressure reading is outside of the parameters set by their healthcare team, the app alerts the patient, care manager, and the healthcare team, facilitating timely medical intervention. 

1. Key Components: Babyscripts myJourney Blood Pressure RPM incorporates several key components designed to enhance maternal health outcomes through remote monitoring and patient engagement, including the following: 

• Connected blood pressure cuff: The program provides patients with a digital blood pressure monitor that is internet or cellular-enabled, allowing patients to measure their blood pressure at home and automatically transmit the readings to their healthcare providers in real-time. 
• Mobile app integration: The Babyscripts myJourney app integrates seamlessly with the blood pressure cuff, allowing users to easily log and track their readings. The app is accessible on both smartphones and tablets. 
• Real-time alerts and feedback: The app is programmed to send immediate alerts to patients, care manager, and healthcare providers if any readings fall outside of the parameters set by the healthcare team. By means of a sophisticated exception reporting workflow and the addition of care management support, Babyscripts reduces trigger fatigue, surfacing only actionable data.
• Care management: Patients enrolled onto Babyscripts BP RPM are matched with a care manager, who operates incident to and under the supervision of the healthcare provider to provide education, motivation, and remove any barriers to compliance with daily blood pressure capture.
• Tailored educational content: In addition to general pregnancy and postpartum content, patients enrolled in Babyscripts Blood Pressure RPM receive resources specific to their risk profile. 
• Provider dashboard: Healthcare providers have access to a dedicated dashboard where they can monitor their patients' blood pressure readings, track trends over time, and adjust care plans accordingly. This centralized data collection facilitates better patient management and follow-up care. 
• Patient engagement and compliance tools: The app includes tools to help patients stay engaged and compliant with their monitoring routines. This includes reminders for taking blood pressure readings, educational materials, and motivational content to encourage adherence. The patient’s care manager communicates regularly to ensure compliance. 
• Data security and privacy: The platform complies with all relevant healthcare regulations and standards, including HIPAA, to protect patient information.
• EMR integration: Babyscripts BP RPM integrates into the medical record through several methods, enabling patient onboarding directly in the EMR and automatically filling blood pressure readings into the patient's chart.

Together these components provide a comprehensive solution for managing hypertension in pregnant and postpartum women, significantly improving maternal health outcomes by enabling continuous monitoring and timely medical interventions. The Babyscripts blood pressure RPM model is reimbursable, offering a sustainable service for providers to improve the patient experience and outcomes related to hypertension during pregnancy.

1. Babyscripts partnered with GW-MFA and others in a number of research projects, with results published in ACOG’s Green Journal and JMIR, validating the effectiveness of reduced in-person visits for prenatal care, better management of weight and blood pressure complications, improving compliance and adherence to HEDIS measures, and reducing rates of readmission in the postpartum period through remote monitoring. 
2. Babyscripts' patient-centric solution extends care outside the four walls of the office, making personalized healthcare education, risk-stratified remote monitoring, and real-time virtual triage as readily accessible as the smartphone, responding to mothers’ needs for accessibility and convenience. Babyscripts has deeply engaged this patient population, with 92% of users saying that they would recommend the solution to their friends.
3. Babyscripts' vision for improving care has always been driven and amplified by clinicians: strategic partners like George Washington Medical Faculty Associates, Cone Health System, and Advocate Aurora Healthcare, among others. These partnerships are essential to Babyscripts' project of creating solutions for patients with and for clinicians.
4. Babyscripts gives the healthcare team and payer the ability to monitor both behavioral compliance and physical vital signs between visits, to identify adverse trends in real-time and lower the cost of care. The ability to integrate Babyscripts into the EMR and clinical workflow is one of its most important value-adds, allowing providers to offer comprehensive virtual care and payers and deliver “next generation” care coordination.

AI to review all patient data, ensure diagnoses are not missed, and automating note-writing.

Regard uses proprietary algorithms to automatically diagnose and document conditions on behalf of inpatient providers. These automatically-generated notes save providers time, reduce coding queries, and have a dramatic impact to hospital finances.

Innovaccer’s Data Activation Platform, leveraging modern cloud lakehouse architecture, is designed to help organizations rationalize their IT expenditures by driving ROI and realizing cost-saving opportunities within their infrastructure. Its data lake architecture provides more than 200 prebuilt connectors to allow hospitals to onboard and test data. With intelligent algorithms, the platform delivers deep AI- and ML-powered predictive insights to support

hospital operations. It’s one of the most cost-effective data archiving solutions and has a variety of use cases to impact productivity, efficiency, and quality for physicians, care coordinators, and healthcare leaders. 

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.

Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

Artisight redefines the possibilities of healthcare through its Smart Hospital Platform and solutions for virtual care, quality improvement, and care coordination. Anchored in deep clinical knowledge and industry-defining artificial intelligence, Artisight’s state-of-the-art computer vision and robust multi-sensor network adapts in real-time to specific environments and workflows, unlocking previously inaccessible data and ensuring seamless integration into your healthcare ecosystem.

Exceed consumer expectations with consistent branding, one text thread, and an intuitive interface. 

Before the visit: Easy online booking that expands your presence beyond your website, and registration so simple 75% of patients complete it before their visit.

• High-converting booking on your website
• Direct booking from Google Business Profile and Google & Apple Maps
• Discovery on Solv website & app
• Digital registration & intake

During the visit: Patients know when they’ll be seen (up to 46% faster with Solv) and how much it will cost them.

• Support for in-person and telemed appointments
• 2-way chat
• Digital check-in kiosk & QR code
• Mobile waitlist
• Upfront payment

Beyond the visit: Get a 30%+ lift on reviews, patient payments, and rebookings — by maintaining relationships on one familiar text thread.

• Google review collection
• Text-to-pay & autocollection using card on file
• Advanced patient surveys
• Automated & broadcast messaging campaigns
• 2-tap rebooking

Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

• Virtual visits launched from the EHR
• Voice-to-text clinical notes
• Real-time alerts and notifications
• Secure collaboration channels
• ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
• Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
• Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
• Access to a virtual on-demand network
• Multi-room/patient virtual sitting for a variety of risk types
• Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences.