Referral Management

Chart Access provides secure access to patient records as well as provider messaging for organizations providing care outside of a health system. This solution is currently available for health systems utilizing Cerner Millennium clinicals. When a patient is discharged to a nursing home, skilled nursing unit, etc. those providers at the post discharge facility need an easy way to access hospital and/or clinic records for the patients at their post discharge facility. They also need a way to efficiently communicate with health system providers that are visiting patients at their facility. Today that requires a lot of paper and phone tag. Chart Access eliminates the need for paper exchange and playing phone tag.

Product that allows various parties in a health system to screen and connect patients with the appropriate community-based organizations, closing the loop with those organizations on the background. Core product centered around the HealtheRX, which allows the results of a patient screen to curate a specific set of identified resources within that health system's network.

At the point of admission, nH Identify classifies patients who are at a high risk for readmission or who have a high need for inpatient post-acute care. Using the data collected early in the patient stay, nH Identify provides a level of care recommendation reflecting the risks and needs of those patients. The tool allows hospital case managers to prioritize resources accordingly, manage acute length-of-stay, and reduce readmissions. This is crucial to improving patient outcomes by beginning each patient’s discharge process at admission and not letting high-risk patients slip through the cracks.

naviHealth Discharge allows inpatient staff to find and e-refer patients to post-acute providers, allowing for electronic document transfer, communication with post-acute staff, and the aggregation of data to build a high-performance network.

Odoro’s referral management solutions prevent patient leakage by ensuring that patients are referred accurately and efficiently, regardless of providers’ knowledge of their referral network. Our dialogue based, referral matching solution lets referring providers quickly obtain a list of optimal appointments with in-network providers by simply entering the details of the referral into an interactive dialogue. Having identified all suitable appointment options, patients can then use Odoro’s automated referral scheduling solution to instantly self-schedule their referral appointments from the list of appropriate in-network providers. -Increase Provider Visibility: With Odoro, patient-provider matches no longer rely on providers’ knowledge of their referral network. Our SchedLogic™ technology presents providers and staff with the optimal in-network providers every time. That eliminates any visibility problems inherent in traditional referral workflows. -Eliminate Inefficient Workflows: Our dialogue and self-scheduling based workflows are built to get patients from referral request to a scheduled appointment as soon as possible. By eliminating time-consuming and error-fraught processes from the scheduling workflow, Odoro can guarantee health systems are referring at maximal efficiency. -Reduce Misdirected Referrals: Odoro’s referral management solutions engage providers and patients with accurate in-network matching and convenient referral scheduling. This eliminates common causes of misdirected referrals, such as extended time between appointments and patient-provider mismatching.