Best Improving Engagement & Self-Management Products

One-third of U.S. adults have low health literacy, leading to four times higher health care costs, 6% more hospital visits, and hospital stays that are two days longer than individuals with higher health literacy.*

People with low health literacy have inadequate self-care skills leading to low rates of treatment and medication compliance, low use of preventive services, ineffective management of chronic conditions, and poor responsiveness to public health emergencies.

The impact of acting:

• Fewer readmission penalties
• Decreased avoidable ED visits
• Shorter lengths of stay
• Improved HEDIS performance
• Lower total cost of care
• Improved operating margin

50% of tech-savvy consumers would leave their current doctor for a better digital customer experience.* 70% of U.S. respondents are more likely to select a provider that offers reminders for follow-up care via email or text.*

There are five fundamental capabilities to improving engagement & self-management:

• Behavior Change Support
• Education & Informed Decision-Making
• Care Plans
• Guided Interactions
• Home Care