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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Talktor
Talktor

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Categories

Solutions

Description

Product Description:
Talktor is a smart-home medical assistant that allows user to search for providers and schedule appointments with the power of voice-technology. With Talktor, patients now have an easy way to search for providers by location, insurance plans, and medical profession. The average phone call to schedule an appointment takes an average of 7-10 minutes, but Talktor automates the booking process for both ends in only a matter of seconds! Providers and Health Systems can utilize Talktor as an automated patient acquisition tool that directly integrates with 98% of all United States EHR scheduling systems. With over 50 Million American households owning at least one smart-home device, voice technology is taking over digital search and will soon become the form of communication and computation. We want to help providers and health systems improve their patient engagement by getting them ahead of the game.
About Talktor:
Talktor is a smart-home scheduling assistant which allows users to request appointments with healthcare providers subscribed to its platform. We utilize voice-enabled devices (like Amazon Alexa and Google Home) to automate the scheduling process on behalf of both patient and provider. "Hey Alexa, tell Talktor to make me an appointment with Dr. Smith for Tomorrow Morning"
Product Description:

The company develops a Medical Guidance Platform with a set of intelligent healthcare technologies that enables early symptoms assessment and digital triage, and supports communication between physicians and patients. At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s platform can be used by telemedicine companies, healthcare providers, insurers, and goverments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction.

About Infermedica:

Infermedica is a leading digital health company, specializing in AI-powered solutions for symptom analysis and virtual triage. The company’s mission is to make healthcare accessible, convenient and affordable for everyone worldwide, by automating primary care, from symptom to outcome.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
**Provider Search** _“...find me a dentist in Milwaukee”_ _“Okay, the top dentists in Milwaukee are Dr. X and Dr. Y...”_ utilizing data on the National Provider Database, we are able to maintain information on provider By operation locations, insurance affiliations, and experience. By structuring this public data, we are able to have users efficiently search for providers based on their own personal needs. We will always showcase provider information, even if that provider is not a Talktor subscriber. However, we will always showcase our subscribers first to allow for quick scheduling. If a user wants to contact a provider that is not a subscriber, we will provide the phone number for the office if the information is available. **Appointment Scheduling** _“Schedule an appointment with my regular physician for Wednesday at Noon.”_ _“Sure! Wednesday at Noon is available for your appointment. Would you like me to add this to your calendar?”_ _“Yes.”_ When a user makes a request to see a specialist, we will filter through our database to match that user with a specialist that accepts their insurance and operates near their location; even if the provider is not a subscriber. However, if the practice is subscribed with Talktor, it will be on top of the listings to book, adding marketability and patient activity to our clients. If an appointment is not available, we can make suggestions based on time-slot availability OR send a notification to the receptionist that includes your contact information. This way, we always have a solution for moving patient forward. **Patient Acquisition** By integrating with Redox Engine, we are able quickly integrate with 98% of all EHR systems within the United States. Redox will structure our JSON and iCAL requests to fit the required formats of whichever EHR system we are working with. This means that we are able to easily add and edit calendar segments without the interference of a receptionist or call-center employee.
Pediatric use cases:

None provided

Users:

None provided

Description:

Medical Guidance Platform from Infermedica is based on Intelligent Core: API, Inference Engine, and Medical Knowledge Base. It provides a multitude of human-centric features and extensions. It is the foundation of Infermedica's user-facing modules—a feature-packed toolset that addresses the key challenges of today's health industry and prepares healthcare organizations for the future.

Infermedica is most commonly used for:

  • preliminary assessment of symptoms
  • collection of patient data
  • patient navigation
  • optimization of patient flow
  • providing list of the most probable conditions
  • patient education

The platform provides access to thousands of medical concepts for adults and pediatrics built and validated by clinicians. It includes over 2,740 medical concepts in 24 languages. 

Infermedica also offers ready-to-use modules for the most common use cases: 

  • Infermedica Triage for patients preliminary assessment and navidation;
  • Infermedica Intake for pre-visit patient intake and medical history collection.
Pediatric use cases:

All Infermedica products can be available for pediatrics population. In this case the company provides a rich databases of medical concepts for patients between 0 and 18 years old, that can be used by parents and caregivers to assess symptoms of chilndren.

Pediatrics has additional features, like body models of children, 3rd person question mode, and instructions that supports caregives during the interview.

Users:

Infermedica's tools are designed to support patients, caregivers, healthcare workers, and healthcare managers. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Ambulatory EMR, Patient portal, Behavioral health, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:
Due to the amount of supposed “red-tape” with healthcare innovation, it is difficult to improve on even the most primitive departments like reception. To this day, people either need to make appointments over the phone with a receptionist (taking an average of 7-10 minutes) OR they need to pull up their computer to make an online request (which may or may not even get approved). We live in an age where people need instantaneous verification, and that is exactly what Talktor provides. With the integration of a scheduling system and Talktor, we are able to book appointments on our subscribers behalf, saving them time, money, and effort. There are very few current solutions that allow users to book appointments while the reception desk is closed, but now patients have the option to do so without even having to lift a finger. The ease of access will allow for easier assimilation with both young and elderly populations and the systems that integrate with Talktor.
Differentiators vs Competitors:
Talktor works similar to an employee for our subscribers. The skill is available to save our clients money and time so that they can focus on more useful tasks. When we look at our primary competitor ZocDoc, we can see that their capital gain is far more important that client satisfaction. When ZocDoc lists their provider subscribers on their site, instead of listing the most qualified or best fitting physicians first, they will list physicians that have paid a higher premium. This means that instead of being a scheduling assistant, ZocDoc has transformed into a provider-bidding platform where those with the deepest pockets are showcased first. Talktor uses an intelligent API called BetterDoctor which allows us to sort, organize, and showcase ALL providers based on qualifications, location, and insurance information. This way, we are always making sure our users can find the best care possible without swindling our subscribers.
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • 18M health checkups completed
  • 94% of engine accuracy
  • available in 24 languages
  • available via API
  • 110.000+ hours of physician's work

Health Equity

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2018

Founded in 2012

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