Healthwise for Care Coordination uses the patient education, technology, and tools that have proven successful for leading health plans and care management organizations. It connects care coordinators, health coaches, and care navigators to a single, trusted source of health education to strengthen patient relationships with targeted interactions. SMART® on FHIR® integration with the most popular electronic health records (like Epic and Cerner) and population health management platforms lets care teams select, personalize, and deliver education within their workflow. Care teams can choose from engaging videos, easy-to-understand articles, illustrative images, and interactive decision aids to prepare for calls with patients, provide telemedicine services, or send reinforcing follow-up information. Patients can get education in print or via email or the patient portal. One-to-many automated campaigns can be built for population-level outreach. Robust analytics provide insight into patient, clinician, and population-level engagement with education materials, the impact of education programs, and areas for improvement.

Healthwise builds the world’s best health education and software to help hospitals, health systems, health plans, and care management companies turn care moments into lasting relationships with their patients and members. By empowering people to do as much as they can for themselves, ask for the care they need, and say no to the care they don’t need, Healthwise ensures they and their health care providers can achieve better health outcomes. A nonprofit organization, Healthwise develops unbiased, evidence-based, easy-to-understand health content and delivers it through innovative technology that integrates into clinicians’ workflows, patient journeys, and complex health IT systems. Healthwise is committed to providing up-to-date information and sharing its expertise on game-changing approaches such as behavior change and shared decision making.

Our unique HRA solution uses conditional, dynamic, and conversational questionnaires that are easy to use and understand. Loyal’s comprehensive HRA library consists of 24 HRAs across multi-disciplinary service lines.

• Behavioral Health
• Cardiovascular
• General Health
• Neurology
• Oncology
• Orthopedics
• Pulmonology
• Weight Management

Benefits:

• HRA content stays up-to-date with evolving health science advancements using advanced risk assessment algorithms, clinically validated content, and an industry-recognized scoring system.
• Guide consumers through each step of the HRA process and provide them with evidence-based risk reports and simple next steps.
• Leverage smart exclusion logic to only reach out to patients if appropriate.
• Deploy assessments as customizable landing pages, chat integrations, or Loyal search integrations.
• Track every interaction and get comprehensive reporting to better identify and address gaps in care.

Results:

• Increased conversions up to 5X more than other HRA solutions
• Identifies patient risk levels for more efficient triage and accurate patient provider matching
• Leverages existing patient population data sets for reactivation campaigns, reducing the resources needed for new patient acquisition.

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S. 

Powerfully Personalized

People want content that makes them feel they aren’t part of a mass cookie-cutter approach, but an individualized one. Create a more relevant, compelling experience that encourages people to take charge of their health by providing patients with health education tailored to their specific needs.

Empowering Content

From visionary videos to words that work, we provide easy-to-understand, relevant, compelling content that meets the ever-growing needs of today’s patients. And our agile content delivery approach ensures up-to-date health information.

Unlimited Access

Limitations disappear as patients get convenient access to health education in the clinic, around the corner, and across the world. Their personal, secure health portal is available on any device, at any time.undefined

Better Engagements Driven by Powerful Insights

Healthwise gives the care team the answers and insights they need to work smarter, deepen patient relationships, and deliver better results. Guide the next step in the care plan and target inventions by tracking and understanding patient activity. Population-wide reports and dashboards give you a bird’s-eye view into patient progress and how care coordinators are performing with patient education.