Add a chatbot to the organization’s website, or send a text message with a predefined chat workflow to specific patients. Faced with complex healthcare needs and less time than ever before, Odoro’s personalized chatbot lets healthcare consumers quickly and easily find the right care, whenever or wherever they desire. Using our integrated chatbot channel, patients can now communicate in their preferred way to rapidly identify relevant healthcare providers and self-schedule appointments aligned to their busy lifestyles. Powered by SchedLogic, our chatbot uniquely customizes complex workflows and automates online scheduling tasks by taking into account patient history and needs, provider expertise and preferences as well as advanced business rules. Our new self-service channel helps healthcare organizations shift demand from patient access coordinators and seamlessly integrate chatbots into their digital patient experience. -Reduce Costs: Healthcare providers that use chatbots can expect average time savings of just over four minutes per inquiry, with average cost savings in the range of $0.50-$0.70 per interaction. -Engage Millennials: With over 60% of millennials having used chatbots with positive experiences, our new chatbot channel enables healthcare organizations to engage with this significant audience just how they desire. -Improve Efficiency: Designed to meet patients’ needs and build trust, our conversational user interface provides a high-quality interaction that automates complex scheduling tasks to improve operational efficiency.

Odoro is a leader in digital patient access solutions that support health systems to implement digital strategies that dramatically improve the front door experience. Taking into account patient-provider preferences and business logic, Odoro uniquely enables full customization and rapid implementation of health system’s very complex patient access workflows. Powered by its smart matching algorithm, SchedLogic™, Odoro ensures patients are rapidly matched with the right care provider at the right time for improved patient satisfaction and operational efficiency. Using Odoro’s suite of digital solutions, health systems can now deliver comprehensive patient self-scheduling, streamline intake and enhance referrals management across enterprise-wide points of access. To learn more about Odoro's digital patient access platform, please visit: www.odoro.com.

InQuicker’s online self-scheduling and discharge-scheduling solutions are designed to enhance healthcare provider strategies around: - Patient acquisition and retention - Patient experience and satisfaction - Care coordination - Efficiency and load balancing InQuicker pioneered the online scheduling space and has a track record of success with leading health systems such as Dignity Health, Tenet, Ascension and SSM. With InQuicker, providers get: • An enterprise-wide solution: InQuicker works with ED, urgent care, physician groups and dozens of ancillary services. • A cloud-based solution: InQuicker is easy to implement and easy to use. Most installs take only 48 hours. • Patient and internal scheduling functionality: InQuicker facilitates both patient self-scheduling and internal scheduling at discharge. Patients who leave your system with a follow-up appointment are 50% more likely to comply with follow-up care. • Support in managing patient flow and sentiment: InQuicker’s scheduling solution integrates directly into your EHR and/or practice-management software, minimizing paper workarounds by clinical staff and providing 360-degree support. • A search engine-optimized platform: InQuicker’s landing pages are built for optimal search engine rankings. Approximately 20-30% of InQuicker patients come from SEO. • “Powered By” branding: InQuicker’s “Powered By” approach supports increased recognition for your brand. InQuicker uses your logo and colors to create a seamless patient experience. • Turnkey marketing support: InQuicker’s in-house marketing team has extensive experience driving patient acquisition via paid search campaigns, as well as traditional marketing tactics, including press releases, newsletter briefs and social media. • Detailed reporting: InQuicker’s comprehensive reporting provides insights into patient volume, new patient mix, patient satisfaction and important demographic information.