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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Ask Claire
Ask Claire

0 review

Patient Services
Patient Services

0 review

Categories

Solutions

Description

Product Description:
Ask Claire is the first, independent, platform that is built for people with Medicare, by people with Medicare. Ask Claire is fundamentally different from existing digital platforms in three ways: 1) It is not an online broker, so will not look to sell you 2) It is powered by CMS data and offers full access to all plan options in your area 3) It couples unbiased information about Medicare and plan choices with the power of the community so you can connect with real Medicare users to learn about their experiences
About Saeidan:
Saeidan is a privately held solutions company committed to finding and developing products and services that make it easier for consumers to access healthcare. Our mission is to transform the healthcare experience for those with Medicare. Our first area of focus is to disrupt the Medicare plan selection process through the launch of an independent direct-to-consumer platform, Ask Claire
Product Description:

Increase efficiency with our patient engagement chatbot, which automates routine patient requests such as prescription support, insurance checks, and appointment reminders/rescheduling, Overcome productivity issues by significantly reducing administrative tasks to enable your teams to focus on higher-value work.

About Clearstep:

Clearstep is the preeminent digital self-service triage and care navigation healthcare assistant on the market. It distinguishes itself as the sole AI chat-based triage solution crafted from Dr. Barton Schmitt's gold-standard telephone triage protocols, achieving an impressive accuracy rate surpassing 95%. With the largest health system deployments nationwide, Clearstep collaborates with esteemed institutions like HCA Healthcare, Mount Sinai, Novant Health, Tufts Medicine, Baylor Scott & White Health, and numerous others spanning over 15 states. Clearstep's innovative Smart Care Routing™ solutions empower healthcare organizations to effectively tackle critical challenges such as efficient self-service patient access and care navigation, patient acquisition and retention, call center deflection and automation, and optimizing capacity. Ultimately, Clearstep's solutions pave the way for enhanced experiences for patients and care teams alike. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Pediatric use cases:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Users:

Patient-consumers, parents, and care teams. 

EHR Integrations

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Not offered

EMRs Supported:

None provided

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
The only platform that: is sourced and powered by CMS information; and where you can learn from real users about their Medicare experience; and is built exclusively to connect educated consumers directly to the Medicare plan of their choice
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

No images provided

1 of 2

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Screen Shot 2022-10-19 at 2.46.45 PM.png

Videos

No videos provided

1 of 1

Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4

Downloads

No content provided

media thumbnail
Clearstep Smart Care Routing Brochure_Q2 2022 (1) (3).pdf

Alternatives

Company Details

Founded in 2019

Founded in 2018

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