Avia Logo

Compare Products


Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Virtual Front Desk
Virtual Front Desk

0 review

Categories

Solutions

Description

Product Description:
Change Healthcare’s Virtual Front Desk solution empowers patients to take charge of their access to healthcare. This digital portal uses the familiar tools of online retail to give consumers the ability to schedule their own appointments, complete forms online, and check wait times electronically—all components of an outstanding patient experience. Efficient Self-Serve Scheduling: Virtual Front Desk delivers a consumer-style digital experience for superior patient access. Even new patients can quickly schedule their own appointments without signing in, eliminating the need for passwords and user IDs. Best of all, your practice’s open slots are immediately filled, optimizing capacity. As the system requires no staff intervention, your staff can be reallocated to more labor-intensive activities, improving productivity. Depending on your preferences, the portal can either replace or be integrated with your existing scheduling solution. For practices exploring the benefits of an open access scheduling methodology, the portal offers a more seamless transition. Integrated Digital Registration: Traditionally, healthcare practices send new patients numerous forms to complete before their first appointment. Patients must remember to bring these forms with them to the office, and staff members must then digitize their content. Virtual Front Desk makes the registration process easy and convenient for both patients and your staff. Patients can complete digital registration forms—via cell phone, tablet, or laptop—from the comfort of their home or vehicle. As the portal integrates with your ADT or practice management system, staff no longer need to spend time processing registration paperwork. Capturing this data digitally also helps eliminate repetitive form-filling—a familiar patient complaint. The portal provides digital document storage so staff can launch and retrieve documents from Virtual Front Desk, print them, or upload them to the EMR via integration or PDF. Digital Check-In and Wait Time Monitoring: Research indicates that longer wait times negatively impact patient satisfaction with every aspect of the patient experience, including perceived quality of care. With Virtual Front Desk, your patients can check wait times on their mobile devices before they leave for their appointment. Proactive wait time monitoring allows patients to reduce the amount of time they spend in your waiting room—a key driver of patient satisfaction. Once patients arrive, they can check in digitally on either their device or yours. Wait times can also be visualized in your waiting room on monitors, which helps your practice set and manage patient expectations.
About Change Healthcare:
Change Healthcare is inspiring a better healthcare system. We are a leading independent healthcare company that provides data and analytics-driven solutions to improve clinical, financial and patient engagement outcomes in the U.S. healthcare system. Our comprehensive suite of software, analytics, technology-enabled services and network solutions take costs out of the healthcare system by driving improved results in the complex workflows of payers and providers by enhancing clinical decision-making and simplifying billing, collection and payment processes, and enabling a better patient experience. We are creating a stronger and more efficient healthcare system that enables better patient care, choice, and outcomes at scale.
Product Description:

AmplifyMD is a leading solution for integrated virtual specialty care across multiple service lines and settings, including Stroke, ED, ICU, med-surg, ambulatory, and direct-to-patient. The platform streamlines telehealth, making remote providers up to 2x more efficient.

AmplifyMD’s integrated technology, intelligent automation, and streamlined workflows revolutionize the entire virtual care process – scheduling, assignment, and distribution; order entry; patient data curation; care planning and coordination; clinical decision support; documentation; exception alerting; billing; quality measurement; data analytics and reporting. The platform optimizes provider utilization and capacity management, keeping remote providers and onsite care teams focused on patients while reducing technology burnout and enhancing the delivery of virtual care. Hospitals and health systems benefit from significant time and cost savings, improved operational insights and compliance, and reduced IT resource utilization.

• Proven compliance capabilities: SOC 2 Type II attestation
• Streamlined integration: Bi-directional FHIR R4 API (HL7v2 also supported)
• Hardware-agnostic: iOS and Android phones/tablets, laptops, WOW, and SIP-based carts
• Seamless hybrid care: Supports emergent, inpatient, asynchronous, outpatient, and direct-to-patient workflows
• Consistent services across networks: Enables high-quality, standardized telehealth across disparate locations & EHRs

Built on a foundation of interoperability, AmplifyMD makes it easy for hospitals to address current telehealth challenges and support evolving virtual care needs with a low IT lift, existing hardware, and a low ongoing maintenance cost. Out-of-the-box configurations and customized templates support over 15 specialties, including TeleStroke, TeleNeurology, TeleCardiology, TelePulmonology, Tele Heme-Onc, TeleID, TeleEndocrinology, and TeleHospitalist services. Robust data and analytics capabilities deliver real-time insights to drive new efficiencies. Whether you need a proven state-of-the-art virtual health platform or coverage in one or more specialties, AmplifyMD is your partner to expand the capabilities of your existing EHR and technology investments.

About AmplifyMD:

AmplifyMD is a seamlessly integrated virtual care efficiency solution redesigning how hospitals, clinics, and healthcare organizations deliver virtual specialty care. The company’s groundbreaking virtual care platform uses data integrations, intelligent automation, and configurable workflows to make virtual care up to 2x more efficient – driving operational efficiencies, provider satisfaction, financial benefits, and better clinical outcomes.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ability to prioritize by specialty, location, priority (stat, urgent, routine), and team.

Supports synchronous and asynchronous virtual visits across locations and modalities.

Comprehensive scheduling and paging capabilities.

Multi-channel and customizable intakes and virtual waiting rooms, including complex provider paging and activation.

Video solution agnostic. Can embed multiple solutions to match hospital/HIPAA requirements. IOS and Android compliant.

Proprietary EHR/HIE/PACs integrations with consolidated patient data extraction designed for speed, accuracy, and quality. Comprehensive and customizable documentation designed for specific clinical services, ICD-10, and CPT billing.

Clinical notes are pushed directly into the EHR billing system. Customized SSO for direct provider access to EHR included for order capture.

24/7/365.

SaaS, hybrid, and comprehensive staffing options. Specialist provider network in 15+ fields.

Comprehensive and on-demand data designed to measure key metrics across clinical workflows at the point of care.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

All telehealth service lines across the care continuum.

Pediatric use cases:

All telehealth service lines across the care continuum.

Users:

triad (patient, provider, tele-presenter)

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

No awards image
edit-media
edit-media
edit-media
edit-media
edit-media
edit-media

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

A single comprehensive solution for telehealth at scale includes all components necessary for a consultative medicine visit, from activation to communication, coordination, video visits, documentation, billing, and data analysis.  

Differentiators vs Competitors:

By leveraging highly integrated "pushes and pulls." AmplifyMD is the only EHR and hardware agnostic platform on the market built to support all consultative medicine telemedicine visits without requiring EHR access.

Health Equity

Keywords

Images

No images provided

1 of 1

edit-media
AmplifyMD Virtual Specialty Care Solutions.png

Videos

No videos provided

No videos provided

Downloads

No content provided

media thumbnail
AmplifyMD Overview.pdf

Alternatives

Company Details

Founded in 2007

team illustration
Share your product comparison with your collegues.

Need help narrowing down products?

Add more criteria to see your compatibility level for every vendor. It only takes a few minutes, just create a free account to get started.
back to top