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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Virtual Front Door
Virtual Front Door

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Categories

Solutions

Description

Product Description:

Digital first entry point to the clinic/ healthcare system for both virtual and on-site patients. The Solution utilizes Decoded Health’s Hyperautomation Platform to scale the entire clinical workflow so that docs can see 3x the number of patients and improve outcomes

About Decoded Health:
Clinical hyper automation platform to drive physician efficiency and improved patient outcomes.
Product Description:

Steer Health’s Digital Front Door streamlines the end-to-end patient journey. Patients can find providers, self-triage, book appointments, complete forms, communicate via AI chat, receive automated reminders, and pay online. Organizations gain higher conversion, fewer no-shows, and reduced staff workload through fully automated, integrated workflows.

Core features:

  • Online Scheduling & Digital Intake – Real-time booking, forms, insurance capture.
  • Automated Reminders & Follow-Up – Reduces no-shows and improves visit readiness.
  • AI Patient Communication – Instant chat support for scheduling, FAQs, and navigation.
  • Reputation & Web Modernization – Search visibility, mobile sites, automated reviews.
  • Digital Payments – Text-to-pay, bill pay, pre-visit collection.
  • Telemedicine – Integrated virtual visits with seamless scheduling and patient communication.

Digital Front Door improves patient access by modernizing how patients discover, schedule, and engage with care. 

The platform offers real-time online scheduling, telemedicine, automated reminders, AI-driven communication, digital intake, and online payments — reducing no-shows and administrative burden while increasing patient acquisition and visit completion.

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Automated Clincal Conversations

Decoded Health scales clinical patient engagement through automated  conversations. Unlike a "chat-bot" our system enables patients to express their concerns and ask questions in fully natural language conversational dialog. Patients have confidence that they are being heard and providers save time by getting meaningful data from high-quality patient conversations.

Conversational system automatically:

  • Determines patient agenda.
  • Collects history of present illness (HPI).
  • Performs review of systems (ROS).
  • Aligns patient input with medication history.
  • Performs patient-specific screenings.
  • Asks clinically informed and highly differentiating medical questions.
  • Follows up with patients to track health status.

Automated Natural Language Clinical Documentation

Giving providers the required data before they need it. The system creates a  natural language summary of virtual patient conversation, giving the physician relevant information before they even meet the patient. The summary includes information such as the patient’s chief complaint, HPI, review of systems and notable findings extracted from the electronic health record (EHR) relative to the predicted differential diagnoses.

Telehealth is supported out of the box. The platform features its own mobile and web-based audio- and video-integrated conversations. It can also be configured to leverage existing communication services such as Zoom, Teams, Ring Central and others.

Pediatric use cases:

None provided

Users:

Clinical staff

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, eClinicalWorks, Athenahealth, Meditech, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
Differentiators vs Competitors:
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Keywords

Images

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Videos

No videos provided

No videos provided

Downloads

No content provided

https://steerhealth.io/online-patient-scheduling-platform/

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Company Details

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